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Whatever your requirements are we've got it covered. From Optics to Cutlery, Glassware to Saucepans, every type of catering product you are likely to need. Established in 1999 and based just outside Ascot, Berkshire, Ascot Wholesale Ltd has now become one of the south's fastest growing glassware, bar and catering equipment suppliers in the south east.
As an established wholesale company supplying many bars, restaurants, nightclubs, hotels etc. like yourselves, we have built our customer base on good reputation, good service, competitive prices and a vast selection of quality products. We know you are busy and your time is valuable so our job is to make life easier for you. An uncompromising commitment to quality is the hallmark of Ascot Wholesale and it is our aim to achieve nothing less than excellence right from processing your order through to delivery.
We know that for your business to have and maintain a competitive edge, it is increasingly critical that you have confidence in your suppliers. At Ascot Wholesale we try our best to give you that confidence.
Our sales support is provided by our experienced and high quality professional sales team, who offer a dedicated and quick response to meet with our customer's requirements.
Throughout the year, we run a number of Sales promotions to both new and existing customers. Please either see the specials on the home page or check with our sales team whether a promotion is currently running.
We can give you peace of mind when ordering from Ascot Wholesale Ltd. A dedicated customer service team are there to help resolve any enquiries regarding your order, so in the event of a query there is always someone here at Ascot Wholesale Ltd to deal with it. Just call 01256 769990.
Reviews 173
Mr Christopher Finch
Feb 03,2021Arabesque glasses - great quality, good price, easy to order, delivery on time
Steven Murray
Feb 03,2021Order processing good, quick on time delivery and good product.
super trman
Dec 22,2020I have ordered set of craft beer glasses to gift to a friend and try it out on Christmas on 9th December and despite have been told twice that it will arrive anytime now the parcel is nowhere to be seen. No despatch email or tracking information is provided. Like someone said here I should have checked the reviews on here. It's also funny how perfectly 5 star reviews appears after every bad review.
Andrew G
Dec 16,2020Surprised and Delighted! It’s when things go wrong that you find out who you are dealing with. Despite good packaging, labelling and the usually dependable DPD some of the crystal glasses arrived in bits... “Here we go” I thought, anticipating lots of hassle and time to get it all sorted out. I called with a heavy heart. Lisa couldn’t have been more helpful. Arranged the replacements and their dispatch immediately, no hassle - everything you hope will happen when you have a problem to solve - but so rarely does. Replacement glasses arrived perfectly today! Well done Lisa and the Ascot team. First time I’ve bought from you - but I’m now a loyal customer.
Chris Westhorp
Dec 13,2020Good product and well wrapped
Christine
Dec 08,2020The Gin glasses I received are not the same as the image used on the website. I ordered glasses with a tall thin stem, instead received one's with a short thick stem. Completely different to what I ordered, very disappointed.
aly gibson
Dec 07,2020good price and excellent delivery
Yuki Tang
Nov 26,2020Your customer service team is the best! Lisa is absolutely helpful and friendly. She made my day completely shine! Her response and follow up are fast! The main thing is your can hear her 'smile' over the phone. Make us think Ascot wholesale first when we need to shop any catering/ bar equipment or glass. Great prices and excellent customer service!
C Weale
Nov 11,2020I called their 'sales support' line to be told that I couldn't order over the phone and that there was 1 6 slice toaster left - I thanked the lady, hung up and immediately ordered on line - their system apparently took 30 mins to recognise my order resulting in the last one being sold - so rather than waiting 3-5 days I was asked whether it was ok to wait 6-8 weeks - rubbish service - spent more and bought one from Amazon who delivered in 2 days I have seen your response and do not accept COVID as an excuse for poor communication - a cheap shot - having no supply can be due to COVID, but your lax ordering processes have nothing to do with it
Enrico
Oct 28,2020Great experience! My first purchase. Deliver has been extremely quick. Very well done packaging it kept save the extremely delicate crystal glasses inside. Easy buying process. I'll buy again for sure.
Mr nigel Lyons
Oct 24,2020Excellent service
Richard Day
Oct 22,2020This the first time I've ordered from Ascot Wholesale and I would have no hesitation in doing so again. I placed an order just before midnight on Oct 20th......and my goods have just been delivered. That, for me is excellent customer service, so I can only think that any bad review written below, has simply been unlucky. I'd placed an order with a competitor on Sep 11th......and I'm still waiting for the goods I've paid for, or some indication of where they are.....if you want truly bad service, believe me, it's out there. I will be recommending Ascot Wholesale to my colleagues and other small business owners without hesitation.
Ms Emma Blackman
Oct 16,2020I have found this company nothing but helpful honest and very very reliable. I am in the process of fitting out a site canteen for a new train station a redevelopment in north London for Volkerrail . Katie has taken care of all my orders from griddle, fryer, Bain Marie and various stands . All equipment delivered on time .. delivery driver calls before allowed on site . This company has been a pleasure to deal with .. very professional Definitely recommend
Smith Callum
Sep 24,2020I would seriously avoid using this wholesaler. They seemed competitively priced and reliable but the subsequent orders that we placed were a disaster. We ordered the items assuming they were in stock as there was no indication to the contrary. After a couple of weeks I started chasing up the orders as we hadn't received any updates. They then told me that the items were out of stock and started giving me false expectations about delivery dates. When these dates came and went with no contact from them I chased them up again and again. In the end they sent us a different product to what we had ordered. We wanted compostable lids but these were plastic. They didn't explain that this is what they were doing and they actually said that the company who made the cups had supplied them we these but when we asked them to provide proof of this they just went silent. We requested a refund for another order that we had placed which was also delayed which we received but they never followed up with us about this or our complaint. The customer service was really poor. We were without lids for over a month and this affected our business. I will not be dealing with them again. I would also like to add that before giving a response to my review. Ascot Wholesale tried to have my review removed citing that it was untrue. I had to send Trustpilot correspondence to prove that I had been a customer.
Matthew O'Shea
Sep 15,2020Simply awful - no contact, week later told 'problem with supplier'- just give them a miss.
Luke Son
Sep 14,2020Slow on delivery as they were waiting on new stock. Apart from that the items have arrived well packaged, undamaged and are good quality!
Chloe Smith
Aug 20,2020Awful company. Clearly any positive reviews are fake. We bought a Dualit toaster which was faulty and have been ignored and send backwards and forwards for weeks now. Make sure you purchase through PayPal so you can claim your money back if you need to.
Abby
Jun 19,2020I made a huge mistake... I did not read the reviews before purchasing from this suppliers. After waiting nearly 3 weeks to have no dispatch notes or emails I rang up to see what was going on. I was greeted by a snobby madam who told me my order would be with me early the next week. Tuesday comes around, still no email notifications, I rang again to be told from the same lady that their supplier had none in stock! Why was I not told this on my first phone call? She was rude, stuck up and a liar. Thankfully, after asking a few times I have my money back. Do not use this website - they are not to be trusted.
Julia Blower
Mar 18,2020Good telephone advice, well packaged, speedy delivery, good price. Couldn't ask for more.
Unit 2, The Rose Estate, Osborn Way, RG27 9UT, Hook, GB
https://www.ascotwholesale.co.uk
Graeme McPherson
Feb 08,2021We were after Chef & Sommelier wine flutes and glasses but were unsure what matched with what so rang customer services who assisted us very professionally. Prices quoted were a fraction of those quoted elsewhere together with free delivery. Ordered 16:15pm and arrived next day 08:15am all perfectly wrapped. Quality of product exceptional. Whole experience from initial phone call to courier delivery faultless.