Great customer experience, great communication w/customer service during shutdown of the business, but, most importantly: I got a fantastic piece of work, a very special and truly beautiful jacket, which I love to wear daily (if it's not too hot, of course). Thank you!
This is my second purchase of a pair of jeans from Blackhorse Lane Ateliers but the first from them online. Delivery was extremely quick and the jeans came well packaged. The jeans are just as expected. Excellent quality and great fit (their website is really helpful in guiding you on size if you haven’t bought selvedge jeans before). Will certainly buy from Blackhorse Lane Ateliers again.
Excellence, Caring, Responsive. These are three words I would use to describe Blackhorse Lane Ateliers. From the very start of my experience to the end I was guided along with a gentle hand. All of my questions were answered promptly and your business went out of it's way to make sure that I was satisfied and well taken care of. I would definitely recommend your products and service to anyone seeking a high quality product and creative community.
Good customer service, very helpful, and lovely jeans to boot!
These are by far the best jeans I have ever owned, worn, broken in. I will buy more, even though my bank charges me an additional $12.95 international service /conversion charge. After they loosened up at bit {a few times wearing around the house} I was delighted to discover a small change pocket inside the front right side pocket. That sealed the deal for me. I wish that this model came in black too! Don't worry, they are supposed to be a little , or, very tight & uncomfortable for the first 5 wears. When they start to give, you are making progress in the denim stretching & fitting to your body.
Best jeans I’ve ever owned and the team at BHL are amazing. Shipped to Denver and they were super responsive. Would highly recommend!
I love my jeans they are AMAZING! I have two pairs!
I have received very helpful advice from BlackHorse Lane, and their jeans are beautiful: great choice of cuts and denims, top quality in the making, the construction seems very sturdy, and they are made in London. I would highly recommend BlackHorse Lane products!
Lovely Quality jumper, great communication and super speedy delivery to Australia. Thank you!
Great product and service.
Brilliant. Great customer service and outstanding product. Highly recommended
Fantastic product delivered in a timely manner.
Great customer service and excellent product quality. Good value. Very happy with Blackhorse Lane.
Great product and also excellent service. I really enjoyed this experience
Excellent quality and service
Frankly, best denim ever and proud to participate indirectly to this project
Great service and a really fantastic product. Highly recommended!
I bought fabric from BLA, and they were so helpful. I asked for some advice as it’s my first time making my own jeans and they were really generous with their time and expertise. Needless to say, the swatches, and then the fabric I ordered arrived very quickly and was of the highest quality. I’ll definitely be ordering again. Magnificent company!
Quick delivery, high quality products, excellent costumer service. Eventhough I had to change the size, there was no problem at all, everything went smooth and fast. I have bought the E5 and they fit true to size.
EHM
Jul 19,2020I bought a pair of the E1W jeans, and with a small alteration done by the team they fit perfectly. The fabric quality is amazing - this is my first non-high street jeans purchase and the difference between them is huge. Lovely customer service, will definitely be buying from them again.