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Gift & Care Package Company
Reviews 189
Madeleine
Jul 14,2023Some of the items I had selected for a 'build-your-own' gift box were substituted for inferior products, which I only found out about when I spoke to the recipient. I feel that either the inventory should have been correct on the website when I made my order or I should have been informed if items were needing to be substituted and given a choice, or a refund.
Lisa Odling
Jul 12,2023A lovely website to navigate through. I liked the fact you can choose your own gifts to put in to the hamper . Therefore spending as much or as little as you like and also choosing the perfect gift for the recipient. Will definitely be revisiting. I came across the website accidently!
Amanda J Brougham-Pickard
Jul 04,2023no sign of package which apparently was shipped on 17th May, notified that it was delivered, it wasn't, then notified that the address couldn't be found and it could be collected, it couldn't. then notified that it was returned to warehouse and could I send another address, I did, still no sign, no answer to emails, no refunds, it's 3rd July now.....
Javier Aguera Reneses
Jun 14,2023Fantastic service and delivery time
Michele
Jun 09,2023I think the whole process was great, but I don't think the exact items I chose actually ended up in the box...for example, my aunt reported a different candle than the one I ordered. That's the only thing I didn't like - my choices being swapped out for something slightly different. But not that big of a deal.
Caro
Jun 09,2023Easy site to use, packages delivered swiftly, good quality contents.
Lucy
Jun 04,2023I ordered from the States and sent a custom box to my Dad in the UK, as he was recovering from an operation. The website was easy to use and delivery quick. There were a few items out of stock that I would have like to have included in the box which was a shame. Apparently everything came attractively wrapped and he was really pleased to receive the gift.
Djamila
May 30,2023Fantastic customer service. I ordered the boxes as prizes for a competition with a tight deadline and encountered some issues booking online. A call to the service number and all was sorted promptly, and on top of that extra speedy delivery was facilitated. The recipients of the boxes are very happy with its content. Thank you - would definitely book again.
Nell
May 30,2023Reliable great service made my Mum very happy and brightened her day when she wasn’t feeling well
Érica Benites Manssour
May 29,2023Thoughtful bereavement kit, swift delivery
Eve
May 18,2023Lovely business and even lovelier owner. I have arranged Brown Paper Packages for my colleagues twice now. The first time (which was a while ago) we had a few issues with the courier which was easily rectified, but second time around delivery had vastly improved and we had no problems at all. Helen couldn't be more accommodating when working to our budget and customising the boxes to fit what we wanted :)
Amanda
May 15,2023Good selection of products and everything arrived as expected and the recipient loved the gift. One star was deducted as I was not able to add items to my gift box at one point and the screen was frozen on an item page. I subsequently came back another day to complete the purchase.
Ms Isabel Morgan
Apr 29,2023Excellent service, prompt delivery and beautifully packed too. Delighted with tea - and with finding brownpaperpackages.co.uk. Thank you.
Adwoa
Apr 08,2023Gift sent very quickly. Recipient loved everything in it.
Lucy Cooper
Mar 27,2023My sister loved the gift, and from the photo she sent it looked delightful! Thank you
Sara
Feb 18,2023Brilliant! BPP has got a great selection, this time I picked fuzzy socks and a blanket and my family loved them, they're very happy <3 I love that they have different cards to pick from and let you add your own message to them. The delivery arrived on time even though Valentine's is a very busy time!
Michelle Wood
Feb 15,2023Fantastic service ..easy to use website with speedy delivery & gifts as good as they looked !!
Ruth
Feb 12,2023Lovely idea. My son loved receiving his box. We opened it live do we could share the life over the miles. He felt very cared for! Thank you
Nichola
Feb 04,20231st time ordering and had to order multiple parcels to different addresses. The website made this an easy process and there’s a big ranges of boxes to choose from.plus using DPD meant it was easy to track and got a really precise time slot - will definitely use again
April Cottage, Maidenhead Road, SL69DF, Cookham, GB
http://www.brownpaperpackages.co.uk
Cristina Jacob
Jul 17,2023Good service, good product