Affordable finance at your fingertips
Friendly helpful staff put your mind at ease always there if u need to ask any questions 100% recommend
Absolutely fantastic. I mostly dealt with Joel who is a credit to the company. He kept me in the loop at all times and went above and beyond to help me source a car. The staff members were just a pleasant and friendly :)
Great service, quick responses and very helpful!
Brilliant service from the team especially Joel great communication from start to finish thank you
My account manager Pedro was a great help in finding my new car, very polite and was easy to keep in contact with, messaged me regularly to keep me updated and didn’t miss out any information
The whole experience from start to finish was so simple and easy. Pedro who dealt with me was absolutely amazing, funny, polite and just made the experience enjoyable. He is an absolute credit to your company and I hope you pass on my thanks.
I needed to purchase a vehicle and came across carloans365 during an internet search. I filled in the online enquiry form and received a text asking when would be convenient to discuss. A time was arranged and I dealt with Joe who was amazing. Joe went through numerous vehicles to ensure we found exactly what I was looking for, his patience is commendable, honestly nothing was too much trouble! I found a vehicle, Joe contacted the dealer and even arranged delivery for me, an absolutely seamless process. I spoke with both Chloe and Jade in relation to the paperwork, contracts and extended warranty, again, such lovely people and their excitement for me getting a vehicle was lovely to hear! I would definitely recommend carloans365, the staff are amazing, friendly, courteous and caring, they want to get it right for you. No endless calls which is so important, just a very polite text to start the process and then great customer service to follow. Thank you carloans365, I will be recommending to friends and family ☺️
Can not thank Billy enough for all his help with the process with not only finding my perfect car but handling the finance too. Kept me up to date every step of the way. Would highly recommend these guys.
Dealt with very professionally by Luke smith . Exceptional service and very knowledgeable. Helped with choosing the ideal car . From practicality to budget . Very helpful and effective. Very happy with the service.
The whole experience was simplified by Dan and Jade. Well done those 2. Would highly recommend.
I was assisted by salsa . She walked me through the whole process and did all the hard work for me in finding the right car , and getting the best deal. Picking up my car in the two days
Great customer service Helpful in finding a car Quick process and easily accessible Frequent contact made, managed to find a finance deal and a car, and the payout happen within 2 days
Still fighting this company (Not a member of The Motor Ombudsman) I purchased a vehicle via these cowboys in Jan 24. Requested to return the vehicle after 2 days. Didn't drive the vehicle for 6 weeks as was so unhappy after it had been delivered and they refused to rectify the faults. ( vehicle a 2019 plate Peugeot 208 Auto) vehicle had 72000 on the clock and assumed cambelt had been renewed (no) start start system didn't work. Car had no second key. Rust on boot and on bottom of two doors. Severe scratches on bodywork and informed just age related marks. Rear boot Peugeot emblem fell off when taking through a car wash. I only did this after I was in no other position but to drive it as they had closed my complaint. It was plastic and held in place by double sided sticky tape. Dent in door had been filled and cosmetically repaired (bodged) and this failed when pressure washer used. I paid almost £9000 for this vehicle and me and my wife did not expect to be treated with so much utter contempt. I have now passed all relevant information over to the Financial Ombudsman as this was my last line of help. Car Loans 365 even emailed Trust Pilot to request that they remove my original complaint as it wasn't true however, if Trust Pilot are a competent, fair and impartial company then I am happy to forward them my case number and all the email correspondence between myself, Car Loans 365 and the Financial Ombudsman. What Car Loans 365 has put me and my family through needs to be available to read to all future potential customers as they are not fit for purpose and should be prevented from trading or forced to become a member of The Motor Ombudsman where there activities and trading can be monitored.
This is a wonderful company stress free and pedro was absolutely amazing in over the moon.
Dan was brilliant start to finish. Nothing was too much trouble and really listened to what I wanted and needed at a price I could afford. Thank you!
Alim was brilliant did a very good job The whole team is amazing thank you so much
Very helpful with finding a car and sorting all the details out, very chatty and nice made the process very easy.
Billy..Billy made my experience absolutely amazing. He is an amazing person who cares about the needs of the customer and goes above and beyond to make sure all their needs are met. Thanks Billy
Going through car loans 365 has been a pleasure! My account manager (Philip) especially has been so patient and understanding with me throughout the whole process and kept me updated throughout, Along with Owen. I can’t fault the service at all! Thank you so much to everyone that helped! I would definitely recommend :)
Naumann habib
Sep 27,2024Billy was really helpful, great service and helped me found the best car.