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Reviews 8
Adam Green
Nov 08,2024It should me minus stars awful company spent £850 on a sofa of which £150 was delivery fee told me it was going to be delivered within 2 weeks so i place my order 2 weeks later no contact no sofa so i contact them on whatsapp feed me some crap and give me another date they did this a further 3 timss over a week or so then finally they sed it will he another 2 weeks so i fiannly get my sofa abiut 5 weeks after the original delivery date an the driver lets slip that they only deliver when they have a van full for a specific area so they had my sofa in the warehouse an didnt bother delivering it until it suited them even tho i paid delivery fee of £150 thay should be enuff to get a delivery date that dosent changes well after they bring the sofa in you have to sign a peice of paper to everyone that does chance this company do NOT sign the piece of paper my sofa broke within 4 days i contacted them and there response was i broke it there sofas dont brake the way that mine did and they said it looks like someone has flykicked the sofa now on why on earth would i fly kick the back of my new £850 sofa so as they kept refusing to give me a refund i contacted my bank & citizens advice nothing would work and they would use that peice of paper i was on about as proof there was nothingwrong with the sofa so people id think twice be4 use this absolute scammers
Jemma Maddock
Nov 01,2023If only I could put zero stars! I ordered a sofa back on the 20th September and chose delivery for 8th October. It got to the 7th October and I had no contact what so ever with this company apart from to confirm my purchase when the order was first placed. So, I went on the website and the phone number did not work... this rang alarm bells. I then went on the live chat on the website and no one replied. Then I decided to go on the Facebook page and speak to someone on messenger. Thankfully someone started to talk to me and they told me I should of been informed that the sofa I had ordered wasn't in stock and it would be sent in the next few days. I was refunded the delivery fee, which I was very grateful for. Although I had already arranged for my current sofa to be donated to charity the morning my sofa was due to arrive so myself and my small children would have to sit on the floor for a few days. I also questioned why the phone number didn't work and was told that they had a lot of spam calls so had to cut their line. Now, I am not stupid, why would a business disconnect their phone number? I would understand a household line being disconnected for this reason, but not a business. The next week, I still had heard nothing and left it till mid week to confirm what was going on. At this point me and my children hadn't had any seating since the Friday and it was now the following Wednesday. I sent numerous emails, Facebook messages and on the live chat. I noticed they had read my Facebook message and not bothered to reply. So in the end I decided to call my bank to take over this situation as I have clearly been scammed. Its absolutely disgusting that you had my money for that long and didn't even bother to communicate with me. I will be sharing this review on my socials and I currently have a TikTok account with over 10k followers and I will be sure to share it there so no one else has to go through this. I am grateful my bank acted so quickly and also agreed that you are scammers. I am disappointed in myself that I didn't spot anything before I placed the order as I thought I had done my home work. But how wrong was I? I hope no one orders from this site as you will never get your order. You should be ashamed of yourselves- not that you probably care
Janus Basnov
Aug 12,2021Amazing Service. Got my sofa 2 days quicker than anticipated, and its the best purchase I have made this year!
Mads Sorensen
Aug 11,2021Got my couch early! Having had various experiences with other companies over the years, I loved the service and the fact these guys way over delivered!
Josh George
Aug 11,2021We're extremely happy with our new sofas. The quality is out of this world! Thanks a ton! :)
Andy Halliday
Aug 11,2021Bought a sofa from these guys and was very impressed, it arrived yesterday and is just what I had been looking for. Super comfy but at a great price. Would highly recommend
Kasra Dash
Aug 11,2021Chill sofas are amazing they provide an excellent service the delivery time is super quick. The quality of my sofa that i got from them is so good I highly recommend them to anyone looking for a sofa!
Elvira RD
Jan 06,2025i just order a sofa on beginning of december and they told me will be delivered between christmas and new year, after they told me that will be ready after new year. Today they told me that wil be delivered around 15 january. Don’t recommend, they don’t bother to delivery on time your item, disrespectful 👎, spend your money on a really good sofas company, chill me doesn’t deserve!