Cycleplan
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Reviews 900
Alex
Apr 18,2023I called up to renew my policy. I didn’t do this sooner as my policy cost had gone up previously and the previous advisor would not budge on the cost as I had mo discounts available. However, when I received a 45%discount on my email recently, I jumped right on this. Chelsey was extremely professional and polite and she ensured all my questions were answered. I would highly recommend Cycle Plan based on my experience with Chelsey. Thank you Alex
customer
Apr 18,2023good value, gave the cover required
Chris Crabtree
Apr 17,2023Where to start! I now have a claim that has been on going for over six months with constant issues right from the start. From lack of communication and keeping me informed of what is going on, to being unable to open reports from their specified repairer, having to use my own bike box for transport because theirs was unfit for purpose (was sent a massively oversize cardboard box), bike received back after being away for eight weeks with the wrong size parts on. I made a complaint, which they were quick to respond to but it still took another month to send the bike back to me. It is now back at home but unridable as the specified repairer has not bled the brakes properly and the front mech is not working. Another compliant made. Still ongoing and seemingly no closer to a resolution. Awful service, avoid at all costs.
Mr George McKechnie
Apr 14,2023Very easy to set up the insurance.
Roberto
Apr 14,2023From beginning to end, the whole process was very easy and straight forward. Info was clear and site is clear and easy to navigate.
Customer Julie B
Apr 14,2023Very helpful customer service via the chat area. Issue sorted immediately.
Norfolk
Apr 13,2023Really easy to buy my cycle insurance over the phone. I had an online quote but needed some clarification on a couple of points. The sales adviser was knowledgeable and made setting up my insurance simple.
CHRIS BROOKS
Apr 13,2023Everything was really straightforward, thank you
Joe Grafen
Apr 12,2023A bit slow with policy number but on the whole very good
Dominic Cropper
Apr 12,2023What I needed
Mr John Attwood
Apr 11,2023Easy to arrange and cover documents easy to understand and clearly explains terms and what is expected with reference to protection against theft.
Marie
Apr 10,2023Quick to use.
Mr Kurup
Apr 10,2023If possible would have given negative stars, my bike was stolen and gave the relevant details to the company. The insurers punched holes in the statement and refused to accept the claim. The judgement was already made and despite having the corrected documents and statement, dragged on for months and the same conclusion. The eagerness shown for taking money in renewal of insurance is opposite to the one for settlement of any claim.
customer
Apr 10,2023Easy to use. Straight forward.
nigel hodgson
Apr 10,2023Very easy to use and set up , insurance cover just what I needed for peace of mind.
Anish Patel
Apr 10,2023Quick and simple - easy to understand
William
Apr 08,2023Very straightforward service,quick and easy to set up
Mr Mike Heckels
Apr 07,2023Good quote. Quick service.
barrie williams
Apr 07,2023Fantastic service from the Team at CyclePlan. Detailed knowledge combined with thorough explanation at great bargain and competitive price. Excellent, Abbie and Aimee
The Royals, Altrincham Road, M22 4BJ, Manchester, GB
http://www.cycleplan.co.uk
Stephanie Baker
Apr 19,2023Great guidance from knowledgeable staff for travelling abroad. Only downside, untimely follow up call on an incomplete online application due to more information required. I had already phoned for the information and taken out the policy.