Hi, we’re daals.co.uk and we provide beautiful furniture at better prices. We’re passionate about delivering the latest trends in home & garden furniture, at affordable prices, and delivering them swiftly to your home. Whether you're in need of sofas that are so good, fine dining furniture, bedroom furniture to make your sleep space more cosy, or home office furniture that'll have you smirking from home. There's a wide selection to choose from. All ready and available at your fingertips. Plus, with our special daals home delivery service, we'll deliver your fashionable furniture swiftly, safely, and for free!
The unit arrived on time and my son and daughter-in-law are very happy with the item. There was an issue with one of the parts that was dealt with very well by customer services.
Mansukh and Krishan were very friendly and helpful. Thank you
Quality bed frame at a sensible price. Good communication and delivery. 1
Love the footstool and the delivery was great, almost next day and service was excellent
Customer service and delivery service abysmal, you have absolutely no say what so ever with the delivery date. One customer advisor suggested having the sofa left with a neighbour or leaving the sofa in the garden in the middle of winter 😂. You’ll get a text the day before delivery and if you can’t take the delivery it’ll go back to planning then you won’t get contacted for at least a week. Spoke with endless customer advisors and explained what dates we were home and every time they said we can’t guarantee a delivery date, absolutely woeful customer service. If you order a large item you may as well book a week or two off of work. Luckily after a terrible experience the sofa seems to be good quality and the delivery guys were friendly (Fiz and Jay)
Did not accept delivery, did not sign for delivery. Even though your email says I did. I can only assume your delivery driver signed it himself, dumped it on my driveway next door to a travellers site and the rest is your problem. Please investigate and advise. Yours sincerely Raymond Curtis
Customer service is terrible, nobody will help with my order once I have paid.
Prompt delivery, friendly delivery man, the tracker is a very useful tool.
James & sean were great at delivering, products great and high quality too
Bell and Ruskey were Very accommodating and helpful
Amazing customer service and absolutely fantastic quality furniture
Had an issue with delivery where one box of my order was not delivered, Louise managed my case start to finish to make sure a replacement was arranged and delivered along with confirming to make sure it had been received. Very fast and responsive from the customer service team and very happy with the coffee table, price and quality.
If you cannot afford having issues with your order, do not risk it. I am sure the furniture maybe Ok, but my order was never delivered and I am still arguing with very unhelpful customer support to do not get charged for their delivery issues.
Product arrived and two days after assembled a mystery mark appeared on one of draws. Paint work basically stained and chipped away. Company said user fault but after two days of usage, I don't believe the paint work should chip away. Poor quality and will not be using them again. Company offered no assistance replacement or even option to purchase a new front panel. Say my brand new unit is marked without any remedy
pleasant guys , took stuff were i wanted it
Order arrived promptly. However, the chairs are damaged & I can't find a telephone number to contact you. They will need to be replaced. Chairs look lovely but £150 for a chair that's damaged is not acceptable. Can you please contact me to discuss
GAZ and Sanj very helpful
Excellent express delivery service. Due on the 27th Feb, and received early on the 25th Feb. Good comms during the whole process. Plus call from Sanj for final arrival time. Both Sanj and Phil were very polite, and accommodating on placement of both heavy table packages.
Website was easy and straight forward to use. Order confirmation and delivery correspondence was fantastic! Quality item, packaging was excellent and delivery drivers estimated time was spot on! I would definitely recommend using this company, as overall experience was great!!
Lucy Regan
Feb 28,2025Great customer service from Dimple