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daals

Hosted by David Simmons

4.0 (864 Reviews)

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Hi, we’re daals.co.uk and we provide beautiful furniture at better prices. We’re passionate about delivering the latest trends in home & garden furniture, at affordable prices, and delivering them swiftly to your home. Whether you're in need of sofas that are so good, fine dining furniture, bedroom furniture to make your sleep space more cosy, or home office furniture that'll have you smirking from home. There's a wide selection to choose from. All ready and available at your fingertips. Plus, with our special daals home delivery service, we'll deliver your fashionable furniture swiftly, safely, and for free!

Reviews 864

4.0

Out of 5.0

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Tracy Andersen
Feb 27,2025

So nice when a company does exactly what it says. I ordered two chests of drawers and couldn’t be happier with the product quality and service received from daals. Delivered exactly on time, well packaged and best of all, minimal assembly. I had my lovely new furniture in use within an hour of delivery. Thank you

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katy cheung
Feb 27,2025

order delivered by James and Sean, really nice staff

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Sue Buckle
Feb 27,2025

Fabulous… arrived on time and by 2 happy chaps Craig and Lee. Thank you

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AB
Feb 27,2025

Horrible customer service and poor delivery service! I placed a large order for furniture for a studio/set which was due to arrive 10 days later. 5 days before I had an email to say it was arriving early, so I called to explain that it wasn't a convenient delivery time as there was nobody available to receive the order that day. I asked if we could please stick to the original delivery date, and was told that it would now be another 10 days to wait, or that I could call every day and see if their planning team could put it on the truck the next day. I called 5 times and each time was told I had missed that days route, and that they'd email or call me the next day to confirm. Nobody ever called or emailed! When it got to the date it was originally meant to be delivered, they told me delivery was not possible. I asked at least 10 times to speak to a manager to help rectify this, I was told there was nobody available. When I asked for a refund, the agent dropped the call. Such a waste of time. I will never use this company again.

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Julie Scarlett
Feb 27,2025

Niven and Chris

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Johanna North
Feb 27,2025

Ordered my bed which was expected to arrive by 7th March arrived early on the 27th February which is amazing! Communication with daals is brilliant and they have kept me updated throughout. On day of delivery, Gaz and Sanj were incredibly helpful. I was updated regularly on delivery times and when the bed arrived they were very professional, great and helpful with bringing the bed to where I needed it. Absolutely fantastic service all round and will definitely be ordering from daals again. Thank you so much for a simple and non-stressful process!

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hannah mcveigh
Feb 27,2025

Gaz and Sanj took great care of my delivery. They brought it in for me as it was very heavy. Very polite and friendly

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Kim Carter
Feb 27,2025

The mirror was smashed when we got it. We were sent a replacement within a few days though. However it was frustrating to have to wait in again. Once I put it together I noticed there’s a mark on the top surface which I hadn’t noticed when I first unpacked it. It’s like a split in the veneer. It’s only very fine so not very noticeable, however just added to the issue with the mirror. Shame because the actual style of the dresser is lovely… it’s just the quality.

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Drew
Feb 27,2025

Craig/Lee were fantastic. Called ahead of time and ensured everything was perfect with my delivery.

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customer
Feb 27,2025

Gaz and Sanj were fantastic and very very helpful. Which made my experience

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Ann Doick
Feb 27,2025

Kept informed of expected delivery time and arrived on time. Delivered by two lovely guys called James and Sean who carried it to the room I wanted it in. Love the sofa and a very happy customer.

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Joanne Turver
Feb 27,2025

On time, no fuss, friendly people.

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D Thompson
Feb 27,2025

I was delivered 2 damaged chairs out of the 4 I bought. £149 each. It took weeks to convince them to exchange the 2 chairs. They kept offering me £40 to keep them! They are excellent at answering emails BUT they don't address the actual issue. They dance around it. I had to take 2 days off work. 1 for delivery. 1 for the exchange. They made me box up the faulty chairs weeks before they came to get them. Now I'm seeking compensation or a gesture of good will. They are suddenly ignoring all my emails. Company policy is not to compensate customers for any reason!! They do not compensate with money back or voucher. Funny how they did offer me £40 to keep the chairs though. I would never buy from them again. NO STARS. STAY AWAY.. EXPENSIVE AND THEY TAKE NO RESPONSIBILITY. Order No. 465582 SO YOU ASK ME TO CALL YOU IN YOUR RESPONSE. I CALL YOU. YOU HAVE NO IDEA WHY I'M CALLING YOU. WHY DID YOU ASK ME TO CALL YOU??????????????? TO WASTE MORE OF MY TIME??? THIS IS JUST A JOKE DELILAH THOMPSON

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Paris
Feb 27,2025

Ordered my coffee table from Daals and it came with a part too short therefore leaving a gap in the table. Angela from the customer service team was exceptional help! She answered my query via the chat and the almost immediately helped resolved the issue sending out a replacement part in no time! She made the process really easy and hassle free - thank you!

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Louise
Feb 27,2025

Delivery was great. On time, friendly, helpful & flexible enough to navigate around builders working in the house at the same time. Thanks Craig and Lee.

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Nick Gregory
Feb 27,2025

Arrived on time, really good seamless delivery by James and Sean

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Ebony
Feb 27,2025

Review for Gaz & Sanj - Friendly and helpful!

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. JACQUELINE TRUTER
Feb 27,2025

One of the most horrendous deliveries of furniture I’ve ever witnessed. Never have I heard or seen a delivery team not allowed to carry items one flight of stairs or even refusing to offer a helping hand. I had to carry just under 190kg worth of furniture up to my flat by myself. I ended up injuring myself in the process, breaking my toe. I contacted Daals asking for help and they promised to call me back; haven’t heard back from them since. Apart from the fact that the couch looks beautiful, the comfort level is poor and you feel like you sag away completely, but not in a good way. Definitely would not recommend this couch to anyone.

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Linda Besley
Feb 27,2025

All great thank you

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Chrissie West
Feb 27,2025

I was kept informed every step of the way as to when my delivery would arrived. Items were delivered exactly when they were expected. The 2 delivery people James and Sean were really professional and pleasant and they were kind enough to take items into the room required as they were to heavy for me to lift. Excellent service and I would definately use this company again. Well done all!!

02477180023 [email protected]

17 Bayton Road, CV7 9EJ, Exhall, GB

http://daals.co.uk

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