Handy is the leading platform for connecting individuals looking for household services with top-rated, pre-screened independent service professionals. From home cleaning to handyman services, Handy instantly matches thousands of customers every week with professionals in cities all around the world. With a seamless 60-second booking process, secure payment and always on customer service, Handy is the easiest, most convenient way to book home services.
Check out some of Handy's most popular services:
Home Cleaning
Handyman Services
Furniture Assembly
TV Mounting
Hanging Items
The Handy Happiness Guarantee
Your happiness is our goal. If you’re not happy, we’ll work to make it right.
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On time. Very friendly and was quick
Good job, friendly handymen, good communication
Technician communicated several times in advance of our scheduled appointment, showed up on time, and deinstalled our old dishwasher and some troublesome old screws and hardware. He replaced old water pipes with new ones and installed our new dishwasher. Yea! Then, he took our old dishwasher out and loaded it in his truck to be disposed. I am extremely satisfied with this company.
Both techs were great, professional, and on time.
Most of the cleaning team is wonderful but customer service with this company is TERRIBLE. I had 3 no-shows for which I was given $60 credit to use. Handy keeps pushing these credits out and won't allow you to use them. The last customer service agent over text gave me 5 different explanations as to where the $60 went. From they were used for your appt tomorrow but they were not to they were used for a subscription fee which I have never been charged or paid during my lengthy time at Handy to 'they were not credits, they were savings." Get your story straight.
Prompt courteous service.
Handy was on time, fairly priced, and the pro installer, Anthony, did a great job assembling my Blaze grill.
Alexandru and Darius were part of my crew. They were incredibly helpful. They helped me remove the old TV and install the new TV in the wall. Darius went the extra mile to also help me mount the old TV in a different room.
I had a highly unsatisfactory experience with Handy. My primary issue revolves around their billing practices; I was charged twice, including a cancellation fee for a plan that Handy itself cancelled. This seems utterly unfair and raises questions about their ethical practices. Furthermore, the operational logistics of Handy are also concerning. The cleaners assigned to my home were often located far away, adversely affecting the quality of service they could provide. While this is no reflection on the cleaners' efforts, it indicates a lack of consideration from Handy in matching clients with nearby professionals. My dissatisfaction extends to Handy's financial model as well. It appears that a significant portion of the charges do not go to the cleaners, who are the backbone of their service. This disparity is troubling and suggests a profit-centric approach at the expense of fair compensation for their workers. Another point of frustration is the rigidity and lack of transparency in their booking system. Altering or cancelling cleaning appointments often leads to unjustified charges, and the system doesn't seem to account for changes effectively. This lack of flexibility and clarity in their process is a major drawback. Lastly, customer support is another area where Handy falls short. When technical issues arise with the app, there is no option to speak with a human representative over the phone for assistance, which can be incredibly frustrating and inefficient. Overall, my experience with Handy has been far from satisfactory. Their service model not only inconveniences customers but also seems to undervalue their own cleaners. I would not recommend their services based on these multiple concerns.
Very professional quick and clean install
Adam was on time. Great customer service. He cleaned up after completing the job and assisted me with a technical problem as well. I would request his assistance in the near future. He was a great listener to my view of the job and future jobs.
Handy scheduled and cancelled 2 install appointments stating it couldn't find an installer. Cancelled 25hrs prior to appointment. No installer in the most populated area in our state? Very frustrating!! Third appointment a charm after talking with Cosco logistics. Would recommend to Handy to have installer prior to scheduling appointment
Raheem was professional and so helpful.
Jamie did an excellent job handling the multiple tasks that needed to be completed! He's a true professional and I'll ask for him by name the next time your services are required.
Antonio was courteous, thorough, and professional. Did a great job
They sent a guy out to put my enclume together and I recieved it already put together didn’t do anything but he did show up I give him credit for being helpful
Prompt and Effiicient
Service was right on time and completed as promised.
They were very polite and helpful. I thank you them for coming and helping us with tv mounting. I wish them the best and happy holidays.
Sathish
Dec 21,2023Consultants from Handy are very professional and knowledgeable. They are on schedule and would ensure to let us know when they arrive. Kudos to the team and professionals