To leave a review you need to be logged in
Reviews 35
max
Oct 30,2019great value on my flooring from these people
Ardella Jones
Sep 14,2019We had excellent advice and service from Lee at Wimbledon Branch and a two day delivery slot. Delivery was promised before 9 am but was rescheduled for after 2pm which was fine. However, the driver made no effort to help my builder unload or carry the wood flooring and was offhand, on his phone. I had 4 deliveries that day and he was the only driver who didn't help yet this was the only company that charged for delivery (£40) and the one I had spent the most money with (almost 2 grand).
Emma
Oct 13,2018Excellent service from both Stefan in the Wimbledon shop who helped us choose the wood and from Gary and his team who fitted the flooring. Everyone was very professional, knowledgeable and helpful, I would definitely recommend Jordans!
Trish
May 02,2018We have had an excellent experience with Jordans Wood Flooring, from the advice we received at the shop selecting the right wood and underlay, the quality of the product delivered and the professionalism of the installation. We are thrilled with the result.
Julian Bray
Apr 10,2018We're developers in Fulham, have used various engineered wood floor supplies over the years, tried Jordans Wood Flooring Warehouse for the latest projects. Very happy with the product, good cost point to value, great customer service. We'll be using them again!
Jack Rendle
Mar 21,2018Excellent product and great customer service. Sales staff knowledgeable about their product and very helpful.
simon69
Mar 21,2018Went in to buy a simple £17 stair nosing off the shelf. Was made to wait for ages by staff. Eventually managed to buy one and left and then got a £100 parking ticket in the post from the company’s contractors a week later. Company now don’t reply to emails. Awful service
Afshan Ebrahim
Feb 25,2018I am very pleased with my floors baught from jordans. The whole process from start to finish was smooth and on time. George is not only a good sales person but after sales customer service from him has been very impressive . Throughout he has gone out of his way to accomodate our requirements. I would highly recommend george and jordans.
Barry Wise
Feb 22,2018Visited the store on the Wandsworth bridge road as I was interested in Laminate flooring spoke to George and after a really relaxing non sales conversation I saw the benefits in engineered wood and opted for that. Also they have a carpet company in the same unit and i also purchased my bedroom carpets from the guy there Peter too, would recommend this place to everyone. Now both floors are down I am really happy and all my guests comment on the wood floor I have.
Gerald Kingsley
Feb 11,2018I went with Jordans through recommendation as a friend had bought from them last year. I popped in to the Fulham branch, had a great chat with the guy there and found a couple of options. They sent samples out and we decided to go for a Bespoke colour option which looks stunning. Jordans supplied the fitters as well who did a first class job. Fair play to them, the service was great from start to finish and we are loving the look of our wood flooring!!!!
C Moore
Feb 07,2018The warehouse staff were really helpful and knowledgeable. We are really happy with our floor, looks great in our new house!!
oslozuzka
May 12,2017I have to say we have excellent shopping experiences with this company. We went to the store. As soon as we arrived the shop assistant named John walked us around and answered our questions regarding the floor. He was very polite and professional. We knew what we wanted and he clearly accepted our choice. We ordered a floor. Since it is a bespoke made floor we had to wait for 4 weeks. After this time John contacted us and we arranged the delivery. When the delivery arrived two men crew brought packet by packet to my living room and gently put it one on the top of the other one. My husband installed floor and it is amazing. I can only recommend this store to everybody. So for me it is excellent service, great experiences and floor is outstanding great quality and colour. Exactly what we wanted.
Kim Tyler
May 03,2017Wow so incredibly rude to me on the phone. Charming at purchase but no customer service skills whatsoever. Was given a slot for delivery, when the driver arrived late he said "no-one told me what time I had to deliver it by". When I rang them to complain about confusing messages and the guy was seriously rude and abrupt I said "you're being quite rude to me" his response was "you're being rude to me, you've got your delivery, I don't know what you want me to do" and eventually hung up on me. Wow, the basics of customer service just fail these guys I'm afraid. Avoid!
Mrs B
Feb 05,2017Bought beautiful walnut flooring from Jordans Wood Flooring in Wimbledon. The sales team were really knowledgeable. I highly recommend them.
99 Summerstown, SW17 0BQ, London, GB
http://www.jordanwoodfloors.co.uk
Mark Fiest
Mar 08,2021Not knowing a single thing about wood flooring other than how to measure a room, the Company guided me from start to finish. Quick service from guidance, to samples to delivery of the product. The Wife is delighted with the finished product, now looking at doing the rest of the house. Highly recommended product and company 👌