About Leader Floors Leader Floors is one of the UK's leading premier online flooring retail stores, operating in the North East of England and servicing the whole of the UK.
With over 2 decades of experience shipping floors around the nation, Leader Floors has experienced massive growth and established itself as the place to go when purchasing flooring and underlay products for your home or commercial property. Whatever the size of the job Leader can be relied upon to offer the very best pricing on the best possible quality flooring products, all available with our reliable in-home delivery service, which is handled on our own delivery fleet & takes away all of the hassle away from your big & bulky delivery items.
Our goal is to continue our growth and to continue to provide our valued customers with quality laminate, real wood & vinyl flooring products, while ensuring great value-for-money pricing across the full range of products that we sell.
Shop online today whatever your budget thanks to Klarna and 0% finance is available with online purchases, so everyone can turn their house into a home.
Shop our full range of floors online at www.leaderfloors.co.uk
Great service
Luisa Sánchez. did not receive the product delivery in the expected time. I had to wait all day. The delivery service is very poor. I do not recommend them. I tried to contact them at the office phone and they never answered. It is a very ordinary company and they do not have customer service.
Fast delivery and the delivery guy was eeally great
Easy to order prompt delivery and value for money
Very prompt service, sample arrived as promised.
Excellent service
Order was received and delivered as specified. Flooring was great quality and simple to fit.
All good and excellent customer service
Absolutely would not recommend them took three weeks to get the samples from them and it’s all over their website that it takes 48 hours max. They advised would refund postage another two weeks later. I’m still waiting for it so what would they be like in delivering the flooring, I have no idea and I’m not gonna find out cause I definitely won’t be using them.
We had stuggles to decide on the floori g for.our new bathroom. One look at the High Gloss White Laminate tiles and we both said yep, that's it. The tiles arrived in time as stated. They are now down and are stunning. The site was easy to use, the details of the product was totally accurate. We will 100% recommend.
My order for flooring was due to arrive on the 9th Jan and VIP delayed this delivery their end (see forwarded email below). I was told that they didn't load the order when the delivery vans went out on the 9th and again on the 10th. VIP delivered (their courier) eventually rescheduled this delivery to 15/1/25, wavering the redelivery fee as the issue was on their end. This delayed alone has set our renovation back by at least two weeks. When the packs were eventually delivered, there was significant damage in 4 packs (I have sent photos already). I have contacted customer service to get these packs replaced ASAP, but this product is now out of stock. With the damaged flooring and the delay in ordering a replacement, our renovation will be delayed by almost 2 months. I was offered HALF the delivery money back and for a replacement to be sent out ("whenever the flooring is restocked") when I reported this to Leader. Terrible.
LVT IXPE acoustic and thermal underlay with moisture barrier is very competitively priced, arrived as scheduled and appears to be on a par with much more expensive named brands.
It eas easy enough to find the products I require on your site and there is a good range of products. If I had a criticism it would the terms and conditions tick box it was a bit temperamental and kept on kicking me back and not allowing me to go to the basket and pay for the items but we got there in he end. Looking forward yo the delivery of the items now. Well done it is a thumbs up from me
Good service, very clear, decent price
Just received my flooring and underlay this morning brilliant service and even better they put into your house for you ☺️ can’t comment on it down yet but will once get it done
Great communication, accurate measurement tool, on-time delivery, and items as described. Excellent customer service—highly satisfied!
What a bargain. Great stuff
Good range of products at a decent price too. 20 boxes of laminate and four days of aching but my floor is done and happy with the look. Just one board slightly damaged out of 140 so already better than there majority of big name hardware stores, but wasn't a problem. Hopefully lasts a while now!
Top flooring and a great price…. Topped off with excellent delivery….
Mark Blackburn
Jan 29,2025Whilst the company seems genuine the product is dreadful.. The description states, 'this premium wall and ceiling panel is adorned with a rich real oak veneer, offering a luxurious natural wood feel. Its innovative design features a three-sided finish for seamless elegance and a noise-reducing felt backing that significantly diminishes sound transmission,' a sample came and its paper!!!! not veneer.