We let, sell and manage over 4,500 residential properties across London. Whether you're selling up a family home or moving to the capital for the first time, we are here to help you with your property adventure.
Kalidass has been great. He is very professional, full-hearted and consistent with his duties. He has been really instrumental in making this engagement with LIFE a pleasant experience. I deeply appreciate his service.
We have just been dealing with Harry Free to re-let our flat in Isle of Dogs London E14 and his service to us has been first class! Not only has he re-let our flat within 24 hours, he has increased the rent significantly and found great new tenants who will move in straight away so they will be no void period. This is just perfect! He is extremely professional to deal with and incredibly helpful which has made renting out our flat very trouble free. He is a real credit to Life Residential.
Thans Nicola for all the helps every time~
Renting with LR for 2 years now, I contacted the agency to sort out oven door, lighting and my hob that was broken. Nicola Soper was super responsive and very helpful ! Thanks to her and her very good service I ended up with everything sorted within a week or so. Even had a brand new hob and oven! Thank you Nicola for following up so closely and being so approachable and reactive!
Nicola was really good at helping resolve potential issues in my flat. She went over and beyond normal working hours to provide support. Also the automated system where someone can report issues is great as we dont get lost in too many emails back and forth
Great service from Nicola Soper. She arranged to have our property's hot water problem fixed in record time, and kept our tenant happy throughout the process.
The team is quick in responding to repair request.
perfect it’s perfect perfect perfect!!! Problems are solved quickly
Jack had always been ready to help us during our stay in the past 6 months. He is friendly and highly responsive, and also an efficient connector between the landlord and renter. You can always count on him when you need help.
I have dealt with Maquel for about 6 years now. Maquel has always been incredibly helpful, and I know that I can always trust her to do what she promises. We use Life residential to manage our property in London as we live in Bristol, and I feel very confident that if there are ever any issues with the property that Maquel will get everything sorted and keep in contact along the way. we are really happy with our service, and very grateful to have Maquel looking after our property (and us)
Dealing with Kalidas at Life Residential has been the most pleasant experience for me ever. He always comes up with innovation solutions and is very sensitive to client queries and questions. I would recommend him always. The best employee they have. Arena Tower flat owner in CANARY WHARF
We have been living in our current rental property via Life residential for almost 2 years and in these two years Emma our property manager has been a great support and help. She is approachable and understands any issues concerning the house and gets them resolved within couple of days. She replies back with an hour everytime we email her which is very quick. She is very warm and kind to talk to and is empathetic. She has made our stay here very easy and seamless. Thanks Emma.
My Property Manager Llinca Loanovici was great in organising for some issues to be resolved at my flat. She was fast, efficient and her assistance was exceptional. She liaised with Contractors to arrange booking for when was suitable for me and the issues were resolved in no time at all really. very happy with the service she provided.
What would Life Residential do without Ashleigh Bates? She has been, by far, the main reason I continue to use Life Residential to manage my property. She always replies to my emails immediately. Even if it is just to let me know that she intends to look into something for me when she gets a moment. She always responds in the most professional manner. By far the best person I have dealt with in the 4 years I have used Life Residential.
Zainab is always extremely professional and efficient in her dealings. She is particularly skilled at dealing with tenants on sensitive issues and coming to successful resolutions. She has worked extremely hard for us when on-boarding new tenants and in coordinating appraisers for our refinancing requirements. She is always a pleasure to deal with and I feel very confident when she handles our property needs.
Was prompt in following up
Please be careful when renting with this Agency. There are not enough words to express the dangerous and horribly poor service they provided in our case. It would require an entire booklet to list all the problems they have created to us, so i will only give a striking example: The flat above us had a water leakage which started directly leaking from our ceiling! We reported this IMMEDIATELY, staying in the flat with all the risks of electricution, mold, water damage throughout. The property manager took literal ages to come back to us even after repeated phonecalls and emails. We had to escalate a complaint to her superiors to draw her attention to that huge problem while the property was getting damaged and we were living in unliveable conditions. She eventually replied and blamed it on the landlady’s delay, which given the history of our interactions with that property manager, we off course did not believe. The water leakage was addressed 4 months from the initial onset!!! Yes, 4 months. Of course ensuing significant water damages in the property. Fast forward to few months later when we decided to move out of the property, when we asked our deposit back, she authorized the most unbelievable damage report in the history of the world, where she was asking us to pay for multiple water damage repairs from our deposit. We tried to escalate with her superior, who was absolutely clueless about the situation and was asking us to tell her what happened. Once we explained everything fully, she took no action and handed over to the property manager again to authorize that we were responsible for the water damages. Unbelievable behaviour. We are now trying to get our deposit back from the MyDeposit scheme. I have to stress out again that this is only one of literally multiple unprofessional and completely horrendous behaviours we experienced with this agency. I would give them a zero start review but 1-star is the lowest.
Mandii Aujeley dealt swiftly and efficiently with a flooding problem at one of our properties. She kept us updated throughout and resolved all issues (and there were many!) in a calm professional manner.
Had a draining issue with the washing machine. Rosita Kausiute helped us greatly in finding a quick and efficient solution to this problem. Her responsiveness was great, as well as her detailed answers.
Chris
Mar 16,2023Jack was super helpful through my tenancy and including the moving out process. Very patient with any snags and super responsive.