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We're one of the UK's leading repair and refurbishment companies for mobile devices. We operate a number of repair shops and a central lab where we refurbish devices. All devices are refurbished by experienced personnel using the highest quality parts available. Our devices are backed up with an industry leading 2 year warranty.
If you're looking to sell your device we offer the best prices for phones with minor faults (broken screens, buttons, etc.) as we repair and resell directly with no intermediaries. If you have any questions don't hesitate to contact us via phone or email.
Best wishes, The team @ Lovefone x
Reviews 135
James Salter
Aug 09,2018Very happy with purchase. Phone was as good as new, and delivery was quick. Phone working excellently so far.
Anna N.
Aug 08,2018Nothing more to say than just amazing service. Received the phone after 1 day, it was ‘pristine’ and it was actually as new. Great stuff
Ian Edwards
Aug 06,2018Why go elsewhere? Superb 2nd phone from them in three months (both not for me).. FAST service and quality product .. would recommend to anyone .
Joshua Jennings
Jul 31,2018Great experience, called up in advance for options and was given good info. Phone was ready by the time I reached the shop. 5* in and out in 5 mins awesome service definitely recommend.
Andrea
Jul 29,2018Very friendly and helpful staff who went out of their way to help me with my refurbished iPhone purchase.
Jon Palmer
Jul 27,2018Great company, great customer services! My first order was a new battery for my wife's iPhone, it was replaced and sent back fast and its like a brand new phone again. My second is a refurbished iPhone. There was a few technical issues with the website, but the great customer service soon solved the problem.
C. Grimshaw
Jul 25,2018Bought a refurbished iPhone works perfectly and very friendly staff well worth a visit if you have a problem with your phone
Michelle S
Jul 16,2018I bought a phone , paid for it and then had to cancel it due to unforeseen circumstances. Lovefone were absolutely brilliant and gave me no hassle at all. That alone will ensure I use them again!
Ms de Cosme
Jul 15,2018I am very pleased with this purchase and the speed and excellent packaging in which it came. Not sure why I ever bought new! Will use Lovephone again.
James McKee
Jul 10,2018As it has been said before they do as they say in the time frame promised
Rachel Cook
Jul 09,2018Helpful and quick responses from customer service and they chucked in a few extras. Great price and quick delivery.... so far perfect!
Giles
Jul 09,2018An excellent business run by helpful people who’s judgement I trust.
Mikael Lustig
Jul 05,2018Brilliant service and lovely staff
M Delman
Jul 04,2018Excellent refurbished iPhone- good value and delivered within an hour in central London by interested and helpful staff
Steven Ellis
Jul 02,2018Excellent service. Quick and very professional
La Marraine
Jun 30,2018This has been my second purchase in a month having originally just popped into their neat and calm Tottenham Court Street office/workshop to see if they could repair my phone. Within seconds they had sorted the problem and did not charge. I was curious about their second hand offering as I needed a second phone but didn’t need a latest model. I walked out of the office happy with my new purchase and when next in London decided to buy another refurbished phone. This time to take as a gift to a friend in Argentina where the curency has crashed and new imports will be v expensive.
Naomi
Jun 30,2018First class service. My daughter is delighted with the phone, looks immaculate and well packaged and presented. Love the fact that we are discouraging buying new for the sack of it when these phones are fully serviceable and have lots left to give. Would highly recommend, in fact I may be back for another one for xmas. Many thanks to all involved and to the lovely lady who called me back when I had a question.
LG
Jun 26,2018Really unhappy with the battery life of this phone. It was sold to me under the description of Very Good. Otherwise all fine.
Richard Kimmings
Jun 25,2018I had my old phone repaired by Lovefone & was so impressed with the service; when it came time for my daughter to get a phone for middle school, I went straight to them for a 'pristine refurbished' iPhone. This thing is like new!! New 'better' battery... full replaced back panel (which I didn't know they did)... My daughter is very, very happy... they even included a bag of Haribos, a screen protector, cable & a case!!! Honestly, this is how service should be!! Thanks so much...
MH
Aug 09,2018iPhone 6 refurbished - pristine. Phone arrived on time. Well packaged. Condition as described and now up and running. Highly recommended.