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Reviews 486
Cerstin
Dec 12,2018I ordered 6 lithographs, which was securely shipped to Europe. Price and shipping reasonable. Definitely a trusted gallery.
Richard Eddings
Nov 27,2018decent treatment and very little friction. they even met me on a Saturday by to fit into my schedule and then changed to the carrier i prefer for shipment. I'm sure they'll soon send the provenance that was promised, so will give a 5-star on faith!
Fredrick Los Angeles
Nov 23,2018Excellent customer service! Great to deal with!
Ron Bodinson
Nov 21,2018I acquired a framed lithograph, which was securely shipped the next day (crazily well-packed) arriving a week early. Enclosed was very interesting background information about the artist and the work. Price and shipping reasonable. Definitely a trusted gallery.
Customer from online auction
Nov 19,2018They would not respond to messages sent before the online auction regarding the condition a painting I was interested in. Finally I called them and the girl I spoke to was very nice said they actually didn't have the painting in their possession but were just sent photos of it from the owner. So they didn't really know the condition but felt all his items that were being auctioned were in very good condition. I bid on the painting and won it and when received it was very impressed with the packing job they did. It was boxed within another box and plenty of foam packing in between the two boxes. The painting did have some cracking and small pieces of paint chips missing in certain areas but this can really only be seen when up close...so overall I am happy with the painting and the packing job but not happy with the no response when I messaged them before the auction.
Russ Harrison
Nov 19,2018They we’re very responsive and helpful. The worked to see what we liked and zeroed in on great voices for us.
Lloyd Bennett
Nov 15,2018Excellent service.
Reed
Nov 13,2018Excellent customer service. When courier delivery was compromised and UPS were significantly unhelpful, Rogallery intervened and resolved the issue, despite it being a UPS matter. No hesitation in recommending, and will certainly do business with them again.
Harvey Manes
Nov 13,2018Great art at great prices
Sara Levy
Nov 13,2018I had some artwork that I wanted to sell. I went onto the internet to research the best way to sell them. Ro Galleries name kept popping up. Having never dealt with them I was a little reticent. However, once I called them and talked with them I found out that I did not have to send my artwork to them until it was sold. The process could not have been easier and they were very professional. When I had questions (and there were many) they always responded quickly. After they received my paperwork and photos, they listed my paintings for sale. In a matter of two or three weeks, I received an e-mail that my first painting had sold. I then sent my painting to them and within a week received my payment. They made the process very easy, were professional and most of all they paid exactly when they said that they would. I could not have had a better experience. I would highly recommend them.
Scott Williams
Nov 08,2018Perfectly Packed, Item came in immaculate condition. Have, and will continue to do business with Ro Gallery. Thank You Bill Rubin
Rich Victor
Nov 08,2018I have dealt with a lot of auction houses and galleries and by far RoGallery provided the best customer service of them all.
mstone
Nov 07,2018Artwork was as described and in excellent shape. Shipping was quick and efficient and in a strong package that arrived safely. Very pleased with my experience.
H. K.
Nov 06,2018All of my shipping concerns were properly and professionally addressed to insure that I received my order - which included both framed and unframed items - in perfect condition. I was impressed with their use of both box-in-box packing and double-walled outer shipping box to make the entire package damage proof. It was proven damage-proof by arriving with all contents trouble free even though the outer box did sustain a tear that apparently the transport company [UPS] covered over with heavy duty clear plastic tape. Nothing inside was disturbed.......impressive! Also, and equally important, each of the items was exactly as described; and, their original descriptions were spot on. In all fairness, while most of the lots had not been inexpensive, neither had they been overly expensive. Shipping was not inexpensive either, but over all, the experience was well worth the costs involved. And after all, isn't that a fair price for complete satisfaction? I know it was and remains so for me.
customer
Nov 05,2018Fantastic to deal with!
Myke Clark
Nov 02,2018Major price gouging on shipping. Booooooo!
Jarad Margolis
Oct 30,20185 Star Service! The entire team at RoGallery was professional, courteous and very transparent throughout the entire process of evaluating and pricing my pieces. They found a buyer for my art in virtually no time at all and I got exactly what I was looking for and payment to me was very prompt. I have already recommended RoGallery to my father who is an avid collector of fine art. Thanks, RoGallery! -Jarad from Minneapolis, MN
Steven Lischinsky
Oct 25,2018This was a no hassle transaction, Ro Gallery accommodated all of my requests and provided excellent delivery of my purchased artwork to my home.
David Ojerholm
Oct 25,2018My print was very competitively priced based on similar prints in the market. The order was received two days after the bid was accepted. It was well packaged and in perfect condition.
customer
Dec 12,2018They had the prints i was looking for