Told the person who booked the trip I wanted to go to Oxford parkway station, told the driver several times I wanted Oxford parkway station - yet still ended up at Oxford station, not parkway. Hugely frustrating when you have a ire booked ticket back to london from parkway
Taxis on time, drivers very polite and helpful with my 96 year old mum. Prices very reasonable.
driver was really nice
Easy to book, friendly driver, clean cars. Excellent.
Very efficient, reasonably priced service. Kept informed of booking and arrival. Friendly drivers both ways.
Punctual, comfortable car and pleasant driver
The driver got to us fast. Got us home nice and safety!
Why was I charged 28£ from poppey Medows in Didcot to the train station in same Didcot? A trip that shouldn’t cost more than 7£? The driver is a good and very kind man
Reliable, polite and honest. Definitely recommended.
Do not use! I booked a taxi in advance to ensure it would arrive on time only for it to show up 35 minutes late. Avoid Royal Cars at all costs
Have used 3 taxis in last 24 hours. All had nice clean cars and polite drivers. Will definitely use every time I visit Oxford
Mushtaq was a good guy
Very efficient pick up. I waited about one minute and your driver arrived. He was very interesting and knowledgeably. Good driver too.
Excellent, Timely and professional driver today. Saved me from being late to a critical exam.
Very efficient on time very clean great driver
Punctual, well presented car and driver. Will chose again.
Recently changed to royal cars and honestly the best taxi company I have used, always on time, usually arrive early, always polite and helpful 10/10
Very good service, great app, my driver was on time and a lovely friendly person. Will definitely use Royal Cars again.
Car was great, driver was also excellent. The app estimated the fare would be £11.60 but the actual fair was over £16. Which was disappointing
MAGDALENA
Feb 13,2024I will be no longer using royal cars. I have been a loyal customer of 15 years but I have been spoken to in an argumentive and rude manner, had by taxi cancelled prior my booking time and when trying to resolve an issue with manager I found lack of understanding or intergal customer service. Taxi drivers are fantastic luckily and super helpful, however whoever runs the office needs more training and so is staff on the office. Avoid booking during the week.