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Slomin's Inc.

Hosted by David Simmons

4.5 (890 Reviews)

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Founded in 1923, Slomin’s is a leading provider of home security systems, home automation, and heating oil delivery services. We are a family-owned and operated company that prides itself on customer satisfaction and dedication to excellence. The Slomin’s Shield system combines customized security and automation solutions for homes and businesses. With a single wireless touchscreen control panel, customers can secure their homes and businesses and remotely control lights, thermostats, door locks, appliances, and more. We also offer a complete line of video surveillance products, including outdoor low-light cameras, pan-tilt-zoom (PTZ) cameras, and standard indoor cameras. Our in-house central monitoring station is staffed by our employees 24/7/365 to give customers complete peace of mind.

The MySlomin’s app for iOS and Android provides a robust, easy-to-use system for remotely controlling the Slomin’s Shield system. Not only can users remotely turn on and off lights, lock and unlock doors, and change the temperature, but they can also set up scenes in which devices work together automatically. Slomin’s also offers heating oil delivery, oil burner installation and repair, and gas and AC maintenance and repair in the Northeast.

Reviews 890

4.5

Out of 5.0

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THOMAS LOUIS KEANEY
Aug 29,2024

Was on time , very helpful , and very thorough

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Brittany A. Johnson
Aug 29,2024

Efficient and knowledgeable...

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JOHNSONS ALL CARE CHILD
Aug 28,2024

The installer was great, he was very knowledgeable of the equipment and he explained everything thoroughly! He gave great customer service!

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Paula Ellis
Aug 28,2024

The installer came in and installed promptly. He explained everything clearly. He was very polite and neat.

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Nilda Hernandez
Aug 28,2024

Rick did an awesome job installing my indoor and outdoor cameras. He guide us through the process and arrived earlier than expected.

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IRVING REICH
Aug 27,2024

Technician was very knowledgeable.

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DANIEL AGIESTA
Aug 27,2024

An all around great experience

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ILYA YAKUBOV
Aug 26,2024

Thank you! The gentleman was very helpful, polite and got the job done. God bless him, and God bless the company and God bless America.

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Kathy Sannito
Aug 25,2024

Installation was very neat and professional.

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John
Aug 25,2024

Friendly, courteous and knowledgeable service.

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JOHN BARBELLA
Aug 25,2024

The technician was great. However, the dispatcher and the technician’s supervisor never informed us that the technician would return so very late the following day! We called in 4 times to find out when the tech was to return. We never received an accurate response! Overall, the tech arrived around 2:30pm finished up before we had to leave for our next appointment.

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Rosanne Raso
Aug 24,2024

Our tech Anthony was extraordinary! On time, smart, kind - modernized our system quickly and efficiently.

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Qiana Wright
Aug 24,2024

The tech was on time, he showed me how to operate everything

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DON
Aug 24,2024

Great Technician who arrived on time and did a great job.

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LETICIA MIERZWA
Aug 24,2024

The upgrade to our security system was expertly performed. The installation took into account the best locations for the devices. Have been a Slomins customer for decades and would recommend them to all my neighbors and friends.

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MICHAEL LAX
Aug 24,2024

The entire process was stress free. The salesman was very helpful and easy going. The installer was knowledgeable, professional and very personable. Everything was explained to my satisfaction. Overall, a very positive experience.

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KERRY LOMANDO
Aug 23,2024

Wonderful experience . Technician Omar was absolutely very helpful and sweet. I would recommend Slomin and their superb professionalism!

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DANIELLE FEHLING
Aug 23,2024

Raj was extremely knowledgeable, courteous, cleaned up the workspace when he was done.

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Cynthia Hollis
Aug 23,2024

If I could give them a zero I would! We had the standard security system for years and decided to upgrade to having cameras. We had to wait for an installation appointment because they don't do weekends so I had to arrange to take time off of work. They showed up at 10:00 am and were here until after 5:00. When everything was installed, the guy provided a very quick overview lasting maybe 5 minutes and was gone. He left no documentation on how to work the system or how to trouble shoot. His advice was to 'just play around with it'. No matter what we did, the system never worked right. We went back and forth over the phone about what I should try and each time they stated they don't come back out to the house unless there is a mechanical problem and it sounded like a software issue to them. For each of those calls, I would navigate through their convoluted voicemail and then wait on hold for long periods of time. Finally, I got them to come to the house. The guy shows up at 9:00 am and was here for 5 hours but was unable to resolve the issue. He says to call and reschedule, that maybe a different technician would be able to resolve. Meanwhile, we're paying the full monthly as if the entire system is up and running perfectly. I rescheduled that appointment and get an email confirmation that the service is schedule but they never show up. I call wait on hold for over 5 minutes and then they say "there's nothing on the schedule". I ask for some sort of compensation for the MAJOR inconvenience and the fact that the service has not worked properly since it was installed and was told I needed to talk with a supervisor. I was on hold for that for over 10 minutes. All total for that call, I was connected to Slomins for over 30 minutes - most of which I was on hold, They were very quick to come to my house to sign us up as a new camera customer and charged us a large installation and camera fee, and take our full monthly payment but now to get service to make it work right, I get nothing but a run around and long wait times on hold and promises to call me back that never happen.

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LAURIE KUHN
Aug 23,2024

Slomins was fast and friendly. They explained everything and cleaned up all traces of any work being done.

1-800-ALARM-ME [email protected]

125 Lauman Ln, 11801, Hicksville, US

http://www.slomins.com

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