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Reviews 718
Sarah Cox
Nov 17,2021Called for a blown window. Good phone manners. Came out quick. Job done. Clean and tidy and friendly
Brian
Nov 16,2021Excellent service from start to finish. If asked I would thoroughly recommend this Company.
Mrs Argyll
Nov 13,2021We cannot fault the Porch and windows they were very well made, but the communication was appalling, we had to chase up all the time and even when we were told of the installation date we had to phone to ensure they were coming, we told one date by the surveyor and 3 months later we were still chasing to be told it always takes 10/12 weeks from surveyors visit, just wish they had been up front with this.
Mr Irons
Nov 13,2021Extremely pleased with work undertaken by your company. Quick, clean and efficient.
customer Joyce ali
Nov 13,2021Hard worker’s very polite installers no mess I would recommend smith’s to my friend’s
DKA
Nov 05,2021I needed to have 2 windows replaced as the seal had gone. The original appointment was with a manager who explained everything to me and the cost of the repairs. The second visit was by the surveyor who measured the windows and looked at the seal around the whole frame, he came back a few days later and carried out the work. All was done with a minimum of fuss and a professional manner.
Mrs Veal
Nov 05,2021Smith Glass have always been reliable and trustworthy. The workers do a great job and always clean up when finished, I would always recommend them .
Nihil Chitalia
Nov 03,2021Excellent professional service and post installation care. Been very happy with their customer service.
Mr/s Cook
Nov 03,2021Very happy with our new kitchen window and Stable door. This is now our 3rd order with smith's windows. Great service and installation. Would highly recommend.
Consumer
Nov 01,2021first class job' very clean workers would use the firm again.
Mr Briscoe
Nov 01,2021Work itself was fantastic. No complaints at all. After booking in the job with the rep, we scheduled a standby job for August. I understand these standby jobs are reliant on a spot becoming available; but after 2 months of 8 calls to chase it, I was repeatedly dismissed with they’ll call in the next 2 days, which they never did. Eventually someone finally called and scheduled the job for the following week. Big improvements could be made on the booking side of things and especially the following up of calls from customers, to at least return calls when a message has been left multiple times.
Mark Hassell
Oct 31,2021My front door was installed in early 2020. There were a few remedial jobs that needed to be done a few weeks later, which was done in a timely manner. I am extremely pleased with the end product and would recommend Smiths for doors etc. There was an issue that occurred a year later and they came out to rectify it in a very satisfactory manner. All under warranty. So I am pleased. The installers and additional work staff were excellent. Well mannered, friendly and got on and done the work in a timely fashion. Thank you Smiths.
Sir Daniel Joseph Allso
Oct 29,2021I would not recommend Smiths I had a conservatory erected in 2014 the fitters were not very good at all in fact useless. My paperwork states that the guarantee is for ten years, my roof panels have condensation in them when I contacted Smiths I was told they are only guaranteed for five years when I stated that a five year guarantee is not mentioned on the terms and conditions I was told that no Window Company would offer a ten year guarantee BUT MY GUARANTEE STATES 10 YEARS. I went to Smiths premises in Wickford I met a member of there team I was kept outside the office and was told sorry it’s only a 5 year guarantee, I showed them my paperwork which states 10 years. Would I recommend Smiths NO WAY KEEP WELL AWAY.
Danny
Oct 29,2021They came and fitted a door for me and my grandad. My grandad was over the moon and from the moment he saw it on the book he loved it.we were very happy with it after instalment and would definitely recommend smiths.
Mr/s Ford
Oct 27,2021I had grant and Dan do my windows and doors had no problems with them their work was outstanding cleaned up after them left no mess.also had Mike and Craig do my gutting with out any problems would recommend them all to my family and friends
Mr Lawmon
Oct 27,2021Verý pleased. Had a window fitted and not only supurb job but vrry clran Will gladly reccomend them again
DM
Oct 26,2021Had my bay window, and my door done. Excellent service! Couldn’t be happier. Will be using these guys again very soon.
Mr Wyatt
Oct 26,2021I was very impressed with my experience of Smiths so much so that I have booked for more work to be done. All of the office staff such as Ryan, Dean and Macauley were very helpful and understanding of my situation recently loosing my wife and having to postpone the works for a little while. The installer Scott was also a superstar, he worked tirelessly to get the works completed in good time and the finish is to a very high standard, my neighbour will also be contacting Smiths for works as she has said she is very impressed. I would give them 10 stars if I could!!
Mr Ciuciu
Oct 18,2021Professional team!
5 Robert Way, SS11 8DD, Wickford, Essex, GB
http://www.smithsltd.co.uk
Mr Viles
Nov 17,2021I was satisfied with smith’s Lawrence the fitter was great. He turned on time and fitted the door perfectly, We will always use smiths.