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Reviews 135
Kyle Cordina
Jan 11,2024Great experience. I got tinned copper 4/0 cables at a great price shipped fast.
Jjump
Jan 02,2024Good products and good service
Ted
Jan 02,2024Packaged arrived quickly and was well packaged , no damage.
Wayne See
Dec 30,2023The men at dock
Lay Ly
Dec 20,2023Very fast delivering and all in good care. I have a lot of confidence to buy this store now directly. Thank you for your service.
David Orr
Dec 19,2023Great price, fast shipping and extremely well packaged.
Epic Energy Inc.
Dec 12,2023Very fast response to the order as well as shipping.
Ferdous Islam
Dec 11,2023It's regrettable that some one from Solar Power could be so disingenuous in distorting all facts about this project and this really tells the reader about their innate character, as evidenced by so many dissatisfied customers all around. Here are the facts: 1. The contractor was engaged and paid by Solar Power Store. I never knew of him prior to his appointment to this project. He was deeply upset about how Solar Power has opened cheated me in terms of installed capacity. He felt it was a reflection on him. 2. The original contract (open for anyone's verification) including Hydro One's approval, will attest to mutually signed contract for 10 KW. There was never a "revised" contract for 8 KW output, as they claimed. Let them bring out a single proof, if they are truthful. I paid them based upon 10 KW output capacity, NOT 8 KW as he falsely claimed. 3. Each credit card payment MUST be authorized by the owner, regardless of their sneaky retention of my card details. Release of payments is contingent upon satisfactory completion, as mutually agreed. It was NOT. This is a clear FRAUD case and I have already started the process of recovery. Please come forward to join our hands together in legal pursuit against this repeat offender. Feel free to call or text me. We want one less black sheep.
Steve
Dec 07,2023BUYER BEWARE!! We purchased a system in March and paid in May of this year, We have included a recent email that was sent Initially when we contacted them, they were extremely pleasant and quick to respond to all of our needs and concerns and built a 8 kw solar system, and stated would work for all of our needs and more. Everything was great up to when we paid in full and the product was shipped. This is when things started to change (response time, support). Honestly, we don't actually have an 8kw operating system at this time! (7 months later) Exert of recent email: Your electrician contractor, was here on Saturday Dec 2,2023. He was able to install the override switch and the heater for the cabinet. He was NOT able to get the generator hooked up to auto start when the batteries are low. He advised that he would be discussing this with you. We have asked you numerous times for assistance with this as the invertor and batteries are not communicating. As per Growatt they advise that SOK batteries are not compatible with their inverter (SPF12000 SPF DVM-US-MPV) This has been an extremely long seven months of nothing but frustration, abuse, financial burden, lies (ie climatized outdoor battery cabinet, saying you will do something and then renege, stating you would get issues resolved in a timely manner), selling me a system that does not work as promised, threatening us that you have bigger and better lawyers, zero support and last few months zero communication (numerous unanswered emails). Current and ongoing issues: 1 solar panels were installed incorrectly . Unable to tilt one of the sides as installed too close to the hill. (Your contractor threatening us when we didn't want to pay him) 2 wires were not buried correctly and are visible on top of the ground (Your contractor) 3 no cables were provided with each of the batteries as per SOK website description ( in order to set up in parallel) 4 batteries were never set up (Master, 2, 3, & 4) 5 unable to connect bms from battery to inverter 6 generator will not auto start when battery percentage is low. 7 zero communication in response to numerous emails detailing our issues and concerns, forcing us to reach out to each manufacturer directly for support 8 GROWATT inverter not compatible with supplied batteries 9 outdoor cabinet that was to provide both heat and cool not supplied (added separate heater months later) 10 system you built was to last a minimum of 3 days as per our needs as we are completely off grid (request) does not 11 purchasing a $40k system that is not working as promised We thought we had done our due diligence with researching companies and products. However there was not any serious negative reviews at the time we were looking and proceeded with them. I am leaving this review to hopefully prevent another customer from going through what I currently am Feel free to reach out to me if you have any questions Steve 249-877-1999
Singh
Dec 04,2023Helpful and informative and quick response
David Makonnen
Nov 22,2023Helpful service. Had a big order and they got me a easy way to receive it via fedex.
Vance Lewsaw
Nov 21,2023Great service and excellent products!
Neil Crist
Nov 21,2023Very good customer service. There was an error in shipping as one set of components was incorrect. It is currently being corrected. Shipment came in very good condition
Brent Odonnell
Nov 20,2023Great solar panels! I have 3 now. Link them together and they pull just over 300 watts on a winter day in Canada. I really like that they’re waterproof, no worries about corroded connections. They fold up fairly small and they’re light weight. I’ll likely buy one more. They shipped them out to me within a week👍🏻
Charles Moquin
Nov 17,2023Great prices, quick delivery
Elaine Vincent
Nov 11,2023Received my order in good time! Customer service has been great!
Luke Duguid
Nov 10,2023Laura did a fine job trying to track down appropriate courier services to get the shipment as close as practically possible to my remote location. Tracking could be improved, I get that the certain legs of the journey may change couriers and they do not always track the same way but at the end of the day tracking is their to assist the customer and if it does not tell you where and when to the point of delivery it is somewhat useless. Overall I am happy with the service.
Jeffrey Brunt
Oct 27,2023Fast delivery, product is working very well.
David Jones
Oct 25,2023Great service and really quick delivery.
Cynthia Lowe
Jan 12,2024Outstanding customer support! Rozen gave us accurate and helpful information with regards to our generator's arrival. We live in a remote area and often have difficulties with shipping. Not this time! Excellent Service!