Or order was shipped with some of the wrong parts - we were missing 2 pieces from the racking system and got a 1 string disconnect switch not the 2 string we paid for. Once we realized this and reached out the rep was good about it - fast communication and didn't bill us for the extra shipping on those parts, but it was still a scramble to get them in time of our install and took extra time on our part. Overall satisfied with the solar store - we're only half done our install so can't comment on the products yet. Pricing was very competitive - best we've found - and the support has been good in terms of explaining how everything goes together as we're doing the installation ourselves.
Excellent service and pricing. Shipping was fast and my 16 panels were packaged very securely. I picked them up at a local shipping company and everything went smoothly. I definitely will be a returning customer!
The Product was available. The ordre quickly procédés and delivery was only a few Days later. Solar panels were well wrapped and put on a Skid a bit larger. All delivered on perfect condition.
I’ve placed several 10k plus orders. Any issues I have had, have been remedied right away within a day or so. Very good customer service.
fast shipping and great price, thank you
friendly delivery man. extra helpful!!
Fast and easy!!
Good service trough my order
Very poor customer service. Communication is severely lacking. Price is never what’s quoted. It’s waaay more, without clear itemization. Baffling. This is not a full service package despite being told it was. If I wasn’t already committed to this project financially, I’d go with someone else. Hopefully our setup actually gets completed, eventually, but after that I won’t use them again. If by any chance they read this review and improve their service and communication, I may be inclined to reflect that in a final review. Very disappointed and feeling ripped off. Note: the contracted electrician Bryant is wonderful and also suffering from their lack of communication.
Fast delivery and quick response to change out a defective unit!
Prompt service !
I truly enjoy the online shopping experience, no high pressure sales tactics and so forth. Sometimes this can get me into trouble by not reading the small (or large) print. An issue arose and the team at solar power store stepped in to solve my issue and get things on the way.
communication was A++++++ and fast respond
Ordered propane stove to remote location. Order recieved on time . Very good service.
Fast shipping and well packaged. Products are great quality and work great.
communication is poor, financing didnt work, no option or communication to resolve...
Good service
Delivered on Time as promise from their store to Québec City. Very well packed on a pallet. Thank you solarpowestore.ca
Very fast service, well packed as I ordered one from Amazon that came cracked
Neil Folkins
Oct 24,2023Parts were exactly what I was looking for.