To leave a review you need to be logged in
Welcome to Source Insurance. The home of hassle-free insurance at fair and square prices.
We have been helping mortgage brokers find their customers an insurance policy to suit their needs since 1993. We operate a multi-product panel of insurers selected for quality, so you can be sure you are receiving a quality product for the best value for money.
We offer both home insurance and landlord insurance and work closely with our insurers to maintain a wide selection of risk coverage.
We strive to continuously support our customers in managing their insurance by providing top quality service and expert help. So you can expect quality products, value for money, hassle-free interactions and superb after-care.
Customer Experience at Source Insurance We’re close to celebrating our 30th birthday and wisdom always comes with age. We’ve grown up in the insurance industry, giving you the comfort that our expertise can be counted on. Over the years we have established smart, fast and friendly ways to help out customers like you.
Reviews 799
Stephen Lacey
Feb 08,2023Roy was very helpful and knowledgeable, made the process of the renewal quotation and subsequent renewal easy and straight forward.
Nicola
Feb 08,2023Thomas was very efficient and very helpful, he acted quickly and was very informative. He had good attention to detail noting a number discrepancy in an email address against a DOB. I was very impressed today
Mrs F
Feb 07,2023Roy Lovell was very helpful. Source insurance were also efficient following a claim after storm Arwen. Would have been 5 star review but the premium is more expensive than like for like policy quotes available on price comparison websites.
Mike Hopkin
Feb 07,2023A prompt response with the help and support needed.
Ayesha
Feb 04,2023We needed to switch our insurance policy from residential to landlord and Roy Lovell made the whole experience smooth and as easy as possible. He was very sweet and helpful providing us with multiple different quotations and offers along with in-depth details of what each quote included! Roy made me feel comfortable and I can’t praise him enough!
Jon
Feb 02,2023Great service from the referrals team especially Anne
Paul
Feb 01,2023Been getting my house insurance with Source a few years now and highly recommend. Always try their best to save you money. My handler Roy was extremely helpful.
Margaret Thompson
Jan 31,2023Very helpful. Sourced the information I needed and the questions were answered
Hao
Jan 31,2023It is about cancel my house insurance renewal. Very quick response. Lorraine is polite and response very quickly.
James Owen McLeary
Jan 31,2023Excellent efficient service provided by Ryan, really helpful thank you.
Nik
Jan 27,2023Nadine , the operator went above her duties to help solve my inquiries and did a great job. She for sure is a great asset to the business.
N Protherough
Jan 26,2023I’ve been a customer for several years. Lovely friendly staff and they were able to find me a policy with another provider when my existing insurer couldn’t offer me a renewal. 10/10
Amanda
Jan 24,2023Customer service is really helpful and pleasant. No fuss and quick to respond.
Esi Ofei
Jan 13,2023Please do not use Source Insurance even if they are recommended to you by a broker as I was, they do not offer a robust panel of insurers and they are terribly unreliable. They clearly do not value their long standing customers. You are better of using a platform like compare the market. I had no problem finding appropriate home insurance that very day I received their upsetting cancellation letter.
christopher thompson
Aug 11,2022Terrible experience. Cancelled policy, as got better deal elsewhere, only to discover they set up a new DD on my bank account without my knowledge or authorisation and have been taking payments for 7 months. I have no policy paperwork or any contact from them to say that a new policy and DD will be setup. Spent 25 mins on phone getting nowhere, told I would be put through to the complaints team, after being on hold for 5 mins, I was conveniently told that no one in the complaints department was available, and I will supposedly get a call later today. Bank now investigating and has been reported to the financial ombudsman
Ali
Mar 12,2021Alison from complaints department has changed my mind. Excellent service for my issue and handled with respect. Changing to a 5 star.
janis leask
Jan 17,2021My son just had very bad 👎 experience with this company STAY WELL AWAY.....
Enda McGrath
Aug 17,2020I have held my insurance policy for 2 years with Source insurance broker, who was recommended to me as I bought a house with a subsidence issue 10 years previous, which was repaired and passed as structurally fit for purpose, a house I bought with my fiance in 2018.The premium for 2018 was high due to subsidence, and higher again by 100 pounds in 2019 and higher again in 2020 by 100 pounds making the policy renewal cost £845 pounds,with no claims.When I contacted Source they informed me that Penn underwriters have now classified Uxbridge postcode as a subsidence risk area of London although there is no geological evidence to support this, also Source claimed that Penn is the only company willing to quote. this forced me to shop around and research the market, and to my astonishment I obtained a mirror image policy for half the value they quoted. I now feel I have been ripped off and when I contacted Source to cancel, the agent James blamed their lack of insurance companies on their panel and justified the cost on that basis. Feel ripped off.
Global Reach, CF11 0SN, Cardiff, GB
https://www.sourceinsurance.co.uk
Margaret hunt
Feb 10,2023Very helpful service Incredibly efficient I have used for years and have always felt that they go above snd beyond