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Welcome to Source Insurance. The home of hassle-free insurance at fair and square prices.
We have been helping mortgage brokers find their customers an insurance policy to suit their needs since 1993. We operate a multi-product panel of insurers selected for quality, so you can be sure you are receiving a quality product for the best value for money.
We offer both home insurance and landlord insurance and work closely with our insurers to maintain a wide selection of risk coverage.
We strive to continuously support our customers in managing their insurance by providing top quality service and expert help. So you can expect quality products, value for money, hassle-free interactions and superb after-care.
Customer Experience at Source Insurance We’re close to celebrating our 30th birthday and wisdom always comes with age. We’ve grown up in the insurance industry, giving you the comfort that our expertise can be counted on. Over the years we have established smart, fast and friendly ways to help out customers like you.
Reviews 799
Pjay Wils
Dec 18,2024Needed to arrange for the renewal of an upcoming landlord insurance policy. Many grateful thanks to Gavin Huntley for his time with me on the 'phone and for his advice and help in putting together the package that best suits my requirements at a good price.
Richard Greenfield
Dec 18,2024I have dealt with Source for several years and have always found them very competitive and fair. Until this years renewal quote which was nearly four times last years. I just couldn't afford it so unfortunately had to go elsewhere. Was sorry to go as they've so easy to deal with. Amazingly the Chat box on the website works. It is the only one I have ever used that does.
Noman Aziz
Dec 17,2024The experience was great. Hannah was very helpful and made it much easier with her prompt reply. Thanks a lot and good luck.
Alex H
Dec 17,2024There was a human being ready to help. She did not appear to juggle 100s of customers at the same and addressed my questions politely and in plain English. The way you want it really!
Steve Wade
Dec 17,2024Cas was just amazing. Friendly, patient and just such a pleasure to talk to a real, caring and helpful human being. she had a sense of humor which made a long tiring task fun and bearable. thank you soooo much. great company and I will deal with you again for sure
Emma Comerford
Dec 17,2024Friendly professional efficient also made the experience quick an easy Ashleigh even commented and wished me happy birthday for tomorrow, felt it wasn't a tick box exercise and the call felt personal, if only more people were like this when you call big companies.
Mrs E Mundy
Dec 14,2024We have very good service and staff were very helpful and polite
Andrea
Dec 13,2024Quick issue resolution and friendly agent.
customer
Dec 13,2024Was very pleased with my phone call, James explain everything clearly, so I understood.
Marlyn
Dec 12,2024Being a broker with Source for over 20 years they have always been a constant help and support. Their premiums have always been competitive, however like all insurers lately their prices have increased. We need to get more insurers on the panel again to give brokers and customers a good choice of providers to choose from. Cannot fault the support and help from staff at Source, and hopefully in the future we can get more providers on the panel again to make it great again.
Grahame Wilkins
Dec 11,2024Easy to speak to someone over the phone.
MS
Dec 10,2024The Advisor helped m with my queries with efficiency and was very couteous. Helene, thank you so much!
John
Dec 09,2024Excellent customer service Excellent customer service today, needed to cancel my policy because I have sold my house. All sorted in less than 10 mins. Thanks again!
Ian Pinchen
Dec 06,2024I had a simple enquiry regarding my current insurance with source. The online advisor was very helpful and resolved my issue within minutes.
Alberto Linares
Dec 06,2024My queries were resolved quickly and hassle-free by Roy, providing fast, efficient, and helpful service.
Linda Pajo
Dec 06,2024Great service trying to get me a better price than the one quoted on my original renewal documents. Not one but two emails and a telephone call. When I called Gavin today he answered promptly and was friendly and extremely professional . I particularly appreciated his patience and the care he took to let me know how long the call might last at the outset and how he kept me informed of progress throughout the call. Very pleased with the outcome and will be sticking with Source and Gavin in particular.
Gareth
Dec 06,2024Helene in live chat was very helpful in handling query
Peter McGee
Dec 05,2024Great customer service today, straight on and resolved a few queries I had, all sorted with no fuss in under 10mins. Fastest online chat I've had with a company, especially involving money. Thanks again for all the great help!
Leanne
Dec 05,2024As always Helene is fantastic. Gets the job done.
Global Reach, CF11 0SN, Cardiff, GB
https://www.sourceinsurance.co.uk
Nigel Parkinson
Dec 18,2024Amazing online help from Hannah today - problem resolved for my client quickly and efficiently. :-)