Sureserve Energy Services delivers market leading smart metering services across the UK. Amongst our highly skilled, fully qualified and customer-centric engineers we offer solutions in all pressure tiers from low pressure up to intermediate pressure.
Campbell Greer was excellent, tidy, kept me fully up to date of the situation, and fixed all the issues, despite it taking much longer than expected.
Great communication from Liam Andrew prior to the appointment. Liam arrived exactly on time. Lam was really helpful and extremely polite.
Warren Wright installed my meter and he was a real pleasure to meet - he was clear about how the meter worked, efficient and thorough in the installation and just a really nice guy to have in the house, which makes such a difference with the inconvenience of not having power etc. Thanks Warren!
The engineer Michael Normington was extremely professional completing the installation in a timely manner and explained what he was doing throughout no mess and completely curtious excellent experience
Simon Thomas fitted the smart meter. Very professional, clean and tidy. Very impressed with efficiency.
Very polite and helpful Mr Warren Wright. I have hearing problems and he was very patient And explained everything thing I needed to know Fitted new box very neatly and quickly. Will done ✔️ .
Chiz was great, explained everything clearly. He was very professional and it was a very smooth process! Very happy.
Excellent all round service from start to finish electrician was very professional cleaning up as he went along explained everything to me before he left really nice fella to talk to would definitely highly recommend top man
Very prompt and informative .
I had my gas, electric and smart meters all replaced this morning. Raj, the engineer, was courteous, professional and efficient and explained what he was doing at each stage. Very happy with the service provided by Providor and Raj.
Simon Thomas was very professional and kind. Explained everything and had a great personality.
Liam Andrew came to replace the Smart Meter at our property on behalf of Octopus Energy, he called a day before as a previous appointment had been cancelled and was hoping to come and see us, however he then got called away to and emergency, so he called back to say he would see us at 8 the next day. The next day he arrived on time and was with us for about 2 hours, during the replacement he keep us informed about the process and what was happening, at the end he ran us through the new display and explained how long it would take for the system to show up readings. He left the are he had been working in clear and clean. We were very happy with the work done and how he kept us informed before and during the replacement. Many thanks
Had plenty of communication before the installer arrived at the property to let us know when he would be arriving. Installation was quick, and everything was well explained before technician left the property.
Efficient, friendly and courteous.
My experience couldn’t have been any better. Mr Michael Normington, called me the day before to give me an approximate time of arrival on the day he was booked to install the meter. This per se allowed to organise my day and make the most of my day off. On arrival he was very pleasant, polaid, and very helpful. Great experience overall. Gracias Michael!
The installation was completed by Campbell Greer and he was very quick clean and efficient and sorted out a bit of a tricky job to my complete satisfaction
The guy who installed our smart meter (Simon Thomas) was efficient, friendly, and nice to talk to. Would highly recommend.
Nathan Davies was gd very helpful
Professional and courteous service. The engineer (Campbell Greer) arrived promptly and got to work. He explained clearly what was needed. Would recommend him/Providor on this basis.
Maggie
Feb 14,2024Nathan Davies was the engineer that called to me today and was very quick and efficient