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The Lounge Co.

Hosted by David Simmons

4.0 (898 Reviews)

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Love at first sit. That’s what The Lounge Co. is about - creating fabulous looking sofas for you to fall in love with, even more when you fall into one. We at The Lounge Co. know what makes a great sofa. We’ve got the best furniture makers in the country for starters; we’re part of a group which includes Parker Knoll, G Plan and Duresta, and have been making fantastic quality sofas and chairs for decades - it’s safe to say we know our stuff. Our craftsmen have tested and tweaked every one of our twelve sofas and six chairs over and over again to get them just right. Our frames are thoroughly thought through, made in the UK and guaranteed for 10 years.

Reviews 898

4.0

Out of 5.0

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Anthony
Dec 09,2023

We bought a modular Imogen sofa and four Floyd chairs from The Lounge Co. Everything is very well made to a high quality and looks great. Storage, delivery and sales support were excellent. I'd definitely recommend The Lounge Co to family and friends and we will buy more furniture from the company in the future.

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Heather Cheung
Dec 09,2023

We ordered a customised sofa in mid October. I was happy how we could choose different shapes and fabrics for the sofa. The website said it would be arriving by December, but I got it much earlier in late November! The delivery team was also very helpful and friendly. Highly recommend!

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Deb Price
Dec 07,2023

Very happy with the quality of our sofa and chair.

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Hala Collins
Dec 06,2023

Lovely fabrics and quality, good delivery, very happy

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Paul Parrin
Dec 06,2023

From the very first call the operator gave very good advise she was professional, knowledgeable and had a good understanding of matching and coordinating fabrics and colours.

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pamela cocozza
Dec 02,2023

Truly disgusted with service after 1st sofa arm fell off ...now the 2nd sofa the centre section now held together with 2 brackets and glue £1.900 for the privilege and to get blocked on Facebook disgusting no one called to ask if I was happy nothing shameful service At no point have customer service even tried to contact me ...my sofa isn't the same it's held together with glue and brackets ...the centre support was broken ...I've pictures of it I can feel the springs at the back support .....I could add more but what is the point they are not ...interested in my purchase or the problems I have ...DISGUSTED SO MUCH FOR THEIR GUARANTEE....

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Deborah Roch
Dec 02,2023

Easy order and delivery, very smooth, no issues

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Bridget
Nov 29,2023

The order from lounge co came on time and the product was in good condition. This is a marked improvement on the last order which took 6 months to make and then went missing! A huge improvement in service, well done Lounge Co and thank you

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Lee Kempton
Nov 29,2023

From choosing to delivery was expertly done Chiswick shop was great helped us choose they had great knowledge Delivery was 4 weeks early Had to be left in hall as legs needed to be taken off went in very easily at that point reassembly was no problem at all One damaged leg on Delivery told shop one week later new leg arrived Went for 4 seater lola in leather Very pleased

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Federico
Nov 24,2023

Poor quality of the cushion interiors. They go very saggy and soft after a couple years of use. However, these only have 1 year warranty (I wonder why), so they change you on average £150 per cushion interiors to replace them. Unfortunately they replacements are as poor quality as the originals so you have to spend money every 2 years to keep the sofa comfortable

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Helen
Nov 24,2023

Excellent service. Delivered when they said and chair is beautiful

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Jordan Evans
Nov 23,2023

Love our sofas! They fit perfectly in our new home. Incredible price & they arrived ahead of schedule! What's not to love?

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REBECCA
Nov 21,2023

High quality items. Sofas are very cosy and delivery was professional. I emailed Lounge Co a few times regarding a change of address and change of delivery date and they were prompt and helpful in all their replies.

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BasherLondon
Nov 20,2023

We visited lots of sofa shops and sat on A LOT of sofas. We found what we were looking for at The Lounge co and it was cheaper than some of the other options too - good value for money. The delivery arrived exactly as expected and on time. I'd have preferred a slightly wider range of fabrics and colours. But otherwise it was a great experience.

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Rod Winter
Nov 10,2023

Ordered free fabric swatches, which arrived very quickly. We were told 12 weeks delivery but was ready in around 7 weeks. Delivery was on time with plenty of updates during the delivery day.

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James Gallagher
Nov 05,2023

I ordered a sofa bed from this company on 11 July 2023 and was quoted an approx delivery of 5 weeks (around 14 August) They then contacted me and said it would be delayed until W/E 13 October. (They offered 10% discount for such a long delay) They then contacted me again and said it would be delayed further until 23 October! Over 4 months waiting for a sofa bed to be delivered. Completely unacceptable I had no confidence in them meeting the new date so I cancelled the order and bought a sofa bed from a competitor and it was delivered in less than 3 weeks

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Douglas
Nov 02,2023

Fantastic chairs. Some issues with delivery damage but the team at TLC were excellent, responsive, professional and stuck with us until the problem was fully resolved. Sometimes things go wrong, and thats when you see a company's true colours. TLC came through and we love the chairs. Good quality, look great. Thank you to the team for great support.

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Peter Hughes
Nov 01,2023

Over the moon with our sofa from the Lounge Co. Great service all round from ordering to delivering !

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Ross Whittemore
Oct 31,2023

Good quality, but took a few weeks longer than the stated time. An order update email on late or delayed items would be good.

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Clare
Oct 27,2023

Staff in store were so helpful. This is the second sofa we’ve purchased from The Lounge Co. It’s so comfortable and we love it. Delivery was much sooner than expected, which was great!

01225 792 333 [email protected]

1 Hampton Park West, SN12 6GU, Wiltshire, GB

http://www.theloungeco.com

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