They are the best for service and good products great company I've use them for years
Fast and absolut korrekt! Many thanks
Scout is a very nice guy and the products are excellent, quickly dispatched and in any case of doubts you will get support by all means.
Great Communication, Would recommend!
Great products, great team.
Have received 2 packs of bolts, now installed on my bikes and I love the look! Subtle... but not too subtle!! Thanks guys... great products and great service!
Top quality parts, to be a five star i would like IF you improve the possibility to track and trace the order. But you delivered om acepteble time and thats of most importance.
Excellent service and great products
Perfect services, arrived in time :-)
Used ti springs a few times. Great products and amazing service
Once I read the FAQ everything went very smooth- order - delivery - fitting... great spring !!! Very Happy
0/5 if i could. ordered on black friday no order has been shipped yet. said two packages got lost in transit and sent a fake tracking number once. then started blaming production delays. after he couldnt meet his ship date he specially told me he started blaming brexit. Youve been warned take your business elsewhere. if he put down the phone and stopped deleting comments from instagram and policing these review sites maybe some orders would get shipped. why is it that recently all 1/5 are shaded out for "violating trust pilots guidelines"
I ordered in June 2018 2 titanium coil springs from Ti-Springs. Waited over 8 month due some delivery problems. Got my springs last week. Good quality, great springs. Nearly the only one who sells 2.5" springs for trunnions shocks. The delivery would be no problem if the communication were better. Lots of e-mails later I got my stuff. I order since 10 years at ti-springs and never had any problem. I hope they finish the delivery and the in stock situation and start more real talk about the shipping dates.
Great delivery ,
Great price and super fast shipping. Will use again.
Although it took a long time for my parcel to arrive, I’m glad I got it though and thanks for the great customer service! Salute to Scout for helping me with all my inquiries!
Awesome guidence and take care in anything you ask for! Great company
good customer relations and good quick service
Always nice to deal with Ti Springs, Super nice components
Triton Submarines
Jun 08,2019Be aware of this company, Ti-Springs, and his owner. Our company placed an order to purchase EIGHT (8) springs with a total value of around 700£ The lead time was 3-4 weeks but the order has been delayed for more than 2 month more until now. The only answer we have got during these months from the owner was: 'I will dispatch them next week' but they were never dispatched. One week ago we requested a full refund, and until now we have not got any answer from him... Our office in Plymouth cannot contact him neither by mail nor by phone. It's quite stupid the fact that a company risks its reputation for just 700£ We are considering to take legal actions against him and his company. Avoid this store at all costs!!