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Reviews 99
Gavin England
Jan 02,2024This company is dog water their internet service goes down 24/7 and they say they have a technician out working on it then 24 hours later still no Internet do yourself a major favor and avoid these people like the plague most unreliable and scummy isp I've ever seen
Shane Hall
Dec 06,2023Today Benjamin helped me with my internet and got a hotspot started for my and my gf who needed it for college. We are waiting for a modem. Great help getting us set up for now.
Consumer
Dec 01,2023My experience was very nice! The guy went step by step on how to get my wifi back working after being out for a week and helped under 10 minutes.
Damion
Nov 18,2023Fixed my issue immediately
paria taheri
Nov 14,2023Benjamin is very supportive person. He helped me to fix my connection problems with patience and kindness. I really appreciate you for having such a great team.
LeVente Berry
Nov 04,2023Forced to use this service by my apartment. Can't get access to the router to adjust my own settings. The service is spotty, and I don't even get the 1Gbps bandwidth. I've been emailing with customer service for weeks and no resolution yet. Paying extra for not even getting the minimum bandwidth they offer. I am hardwired and have not been able to get more than 100mpbs. The service has disconnected my work laptop more times than I could count.
Tom K
Nov 04,2023Very patient and helpful, Benjamin ran an update for our router that appears to have ironed out speed/stability issues and stayed in contact through the troubleshooting process
Kat Lodge
Oct 28,2023I could use the chat feature and didn’t have to wait long for someone to help me. It was a real human and not a chat bot and I was able to get my issue resolved quickly.
Gabby Seel
Oct 27,2023Benjamin was super helpful, quick and charming. Fixed my wifi issue with no problems since and now I don't hate xiber!
Dwight Vinson
Oct 13,2023I was told by the representative that they would look into the matter and they were very prompt and professional and I'm very satisfied with their service they fixed the matter.
Dion B
Oct 12,2023Awesome service from Benjamin!!
Francesca
Oct 06,2023Got the help I needed from a knowledgeable source
Cole Lukacs
Oct 03,2023Benjamin was real helpful and friendly. He gave me advice on how to situate my wired connection since I wanted ethernet from the living room to the office.
Craig Bierman
Sep 30,2023Benjamin was IT support for me as well as the first person I talked to through Xiber. for me from initial start up of the service, I have never had such knowledgeable and competent support from previous internet providers. I’m excited to try the service for the first time and know I will be good hands if I run into any problems in the future.
E.
Sep 30,2023Prompt and friendly response from Benjamin. Hope I can work with them the next time I have an issue.
Andrew McCastle
Sep 26,2023Talked with support when I was having an issue, and they were very friendly, helpful, and great at troubleshooting!
Andrew Grube
Sep 15,2023Quick response. Quick resolution. Kind representative.
David F.
Sep 12,2023Benjamin was very helpful and answered all my questions. Great attitude as well.
Grant Mlack
Sep 08,2023Benjamin was friendly, knowledgable, and professional in assisting me with getting acclimated to the new internet services
4201 Millersville Rd Suite 105C , 46205, Indianapolis, US
https://xiber.net
Roman West
Jan 03,2024Benjamin was the most helpful representative for any company I’ve ever talked to. Been locked out of my favorite video game for 4 days with no solutions on the internet and he fixed it within 15 minutes.