Xiber LLC

Hosted by David Simmons

4.5 (99 Reviews)

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Reviews 99

4.5

Out of 5.0

Harrison Durrette

Sep 07,2023

Benjamin was very helpful and informative on what I needed

Francisco Ortiz

Sep 05,2023

Excellent!

Paul R

Sep 01,2023

He was beyond helpful, especially since the error was all on my end.

Lesley Herrell

Aug 29,2023

Ben w a s great and patient

Katie Morrison

Aug 21,2023

The issue was resolved in a timely manner with little to no effort on my end. Way to go!!

Josh

Aug 18,2023

Easy, great service

John Hancock

Aug 16,2023

Benjamin ably answered my questions... I haven't moved yet so don't have the service yet. but my preliminary questions are answered

MEGAN B.

Aug 16,2023

I called to inquire about my account and my phone call was answered in a timely manner. The person I spoke to was very friendly and helpful and resolved the issue right away.

Anne Thompson

Aug 04,2023

My tech, Benjamin, was extremely friendly, prompt, personable, and helpful. He got my issue resolved in about 30 minutes - and half that was because I was doing chores while I helped him with reconfiguring wires on the router.

Cathy Schellin

Aug 03,2023

Benjamin was cheerful, polite, and expedient on the call today for internet service assistance. I truly appreciated his assistance!

Sam

Jul 26,2023

Easy on my schedule, fixed simple and fast.

Chance Bailey

Jul 25,2023

Terrible company as others have stated just force their complex wide deals and provide very spotty internet. If a stable connection is something you value just move out of any complex that forces this, nobody can be reasoned with so the $$$ must be too good.

Grant

Jul 25,2023

I needed my service cancelled as i am moving and will no longer use XIber. Benjamin did a stupendous job for me!

Jaden Peck

Jul 22,2023

fast communication, helped me out by taking me through the steps and fixed the problem

Noah Haddix

Jul 14,2023

Benjamin was so helpful and knowledgeable.

Hayley Gibson

Jul 13,2023

Very friendly and very helpful.

Julio Reyes

Jul 06,2023

The customer service agent that I had, Benjamin, was phenomenal. Not only did he answer my basic questions, but he went above and beyond to answer my more technical questions and more.

Lindsay G

Jun 27,2023

Benjamin was absolutely amazing he was wonderful in helping me finally get internet and was as patient when I struggled trying to remove one of the wires.

Sinister_Katniss

Jun 19,2023

This internet was forced onto us by the apartments I live in. I had 1 gig service and cannot even get that now. My internet was installed 3 weeks ago and ever since then my internet has been crap, won't stay connected, and speeds are too low and inconsistent. Upload speed is so low you cannot even stream when it is one source of our income so we have been losing money since you installed your equipment. Customer service sucks. I have sent in numerous tickets, chatted with you online, and even called. I just keep getting the run around that you are going to forward it to an engineer and someone will get back to me and no one ever does.