We offer ink and toner cartridges that we have fully tested, for both print quality and longevity. It is true that we offer cheap inks and cheap toner cartridges, but discount inks does not mean that you are compromising on quality. We rely on word of mouth advertising as we operate on very low margins.
Customer service did not and was clearly not interested in my satisfaction. I provided the info they asked for and was basically ignored. They did not replace the faulty cartridges or refund my money. They barely communicated with me on email allowing weeks to go by without responding or resolution. Will not recommend them nor us them again.
Since I found that my HP Ink cartridges have been discontinued in my retail store I had to seek my cartridges elsewhere, even hope to find them, rather than buying a new printer for my at home use. Luckily I found 499ink and was able to secure what I needed. In finding my order was in error when it arrived (rather quickly) I connected with Sam Parker who was most helpful. He assured me that the ink cartridge I received would work just as well as the one I ordered and even better. I did have a concern that it might cause my printer to need recalibration which is not something I would be able to do, but he asked that I give it a try. Iβm happy to say, he was right and I now have my go-to ink supplier. Thanks Sam!
David was very prompt with answering my question. This will actually be my 2nd time ordering and I will continue to order when needed. Itβs amazing exposure with him. I would highly appreciate his hard work & knowledge about the product.
Cartridges are affordable and works really great. I recommend to my friends as well. Steve always help me to place the order and also take care for timely delivery.
I just found this website and David Smith assured me that quality of the products will also be good and will place my order soon.
Cartridges are affordable and works really great. I recommend to my friends as well. Steve always help me to place the order and also take care for timely delivery.
David Smith was very courteous and helped me with a new order and a return. Appreciated how quickly all was done.
Steve was very prompt with answering my question. This will actually be my 3rd time ordering and I will continue to order when needed.
Steve is very good at customer satisfaction. He was prompt to answer all the questions that i had. Even when i forgot a question and went back was very patient with me and gave an answer to all the things that i had. Thank you Steve
Sam the customer service agent that assisted me was excellent!!! He was extremely knowledgeable and well versed. Walked me through the process from beginning to end.
I order from them and never received my package then they tell me it will take 48 hours to hear back from them β¦β¦.. a very bad experience I will never order from here again ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½
Supposedly sold remanufactured inks but unfortunately I bought multiple from this vendor and none will work. HP printer states its not a genuine remanufactured ink. Scam.
David was great! He expedited my email concern involving an incorrect shipment and assisted with another order to receive the right ink. Hoping all goes well with resolution.
I have been purchasing from 499 inks for years. I keep coming back because they offer the lowest prices of quality products that consistently meet my needs. If there are ever any problems they make it right. I have found all of the staff to be friendly and helpful. But I generally ask for Patrick, as I find him to be professional, courteous, and knowledgeable.
All went very WELL !!
I needed a small amount of advertising logos for a few shirts. We ordered with their simple upload feature, they came in, I applied them to the shirt and all is good
Very helpful, and quick about it. Didn't take much time. Thank you Steve!
Your employee Sam was awesome he fixed my problem in less than 3 minutes. I think that employee has the potential to become a manager and I hope that employee does. He was very polite. He didn't have to ask me more than one time for my information like other companies have. The employee Sam is a very good asset to the company. Thank you sincerely Julia Osorio
Steve was a tremendous help and very knowledgeable about the products of this company. Recommend 5 stars l
Patricia Doughty
Jan 21,2025Was in need of a new ink distributor and happened to get an advertisment email the day I went to order. Sam was EXCEPTIONAL, He was the Chat assistant rep. He was so kind and exceptional and I want you to know he is an outstanding employee. I only know his name is SAM... But he is an asset to 499 inks.com! Will definitely shop with you again. P. Doughty