Welcome to Best Reviews Boss. Your privacy is important to us — seriously. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access or use our platform, www.bestreviewsboss.com (the "Site").

By using the Site, you consent to the practices described in this policy. If you do not agree, please don’t use the Site.

1. Who We Are

Best Reviews Boss is an independent, India-based online platform that enables users to write, read, and engage with genuine reviews of businesses and services.

We operate in accordance with Indian laws, including the Information Technology Act, 2000, IT Rules, 2021, and applicable data protection standards.

2. What We Collect

When you visit or interact with our platform, we may collect the following types of information:

2.1 Information You Provide

  • Name, display name, or username

  • Email address

  • Any content you submit, such as reviews or feedback

  • Contact details (if shared in forms or emails)

  • Profile information (if you create an account)

2.2 Information We Collect Automatically

  • IP address

  • Browser and device information

  • Operating system

  • Referring URLs

  • Pages viewed and time spent

  • Cookies and similar tracking technologies

3. Legal Basis for Processing

We collect and process your personal data based on one or more of the following lawful grounds:

  • Your explicit consent

  • Performance of a contract (e.g., managing your user account)

  • Our legitimate interests, such as improving the Site and detecting fraud

  • Legal obligation, such as complying with Indian laws

You may withdraw consent at any time by emailing us at [email protected].

4. How We Use Your Information

We use your information for purposes such as:

  • Creating and managing your user account

  • Publishing your submitted reviews and ratings

  • Responding to your enquiries or support requests

  • Analysing user behaviour to improve our services

  • Detecting, preventing, and responding to fraud or abuse

  • Sending service-related notifications

  • Complying with legal and regulatory requirements

We do not sell your personal data to third parties.

5. Sharing Your Information

We may share your data only when necessary and with trusted partners under legal agreements:

  • Service providers: for hosting, analytics, email delivery, or technical support

  • Regulatory or legal authorities, when required by law or court order

  • In case of business transfers, such as mergers or acquisitions

  • With other users, if you choose to publish content (e.g., reviews) publicly

All third parties are obligated to protect your data and use it only for the intended purpose.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to personalise your experience, improve website functionality, and analyse usage.

You can manage cookies through your browser settings. Blocking cookies may affect certain features of the Site.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. When no longer needed, data is securely deleted or anonymised.

8. Your Rights

Under applicable Indian law and data protection standards, you have the right to:

  • Access your personal data

  • Correct inaccuracies in your data

  • Request deletion of your data (subject to legal exceptions)

  • Object to or restrict certain processing activities

  • Withdraw consent at any time

  • Lodge a complaint with the relevant Data Protection Board (once constituted under DPDP Act)

To exercise any of these rights, please email us at: [email protected]

9. Data Security

We implement appropriate technical and organisational safeguards to protect your personal information, including:

  • SSL encryption

  • Role-based access controls

  • Secure cloud storage and backups

  • Regular security audits and monitoring

Despite our efforts, no system can be 100% secure. We encourage users to remain cautious, especially when sharing information in public review sections.

10. Children's Privacy

Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a child has submitted personal information, we will delete it promptly.

11. International Data Transfers

Our servers and service providers may be located outside India. In such cases, we ensure that your data is transferred securely and processed in accordance with Indian legal standards and applicable safeguards.

12. Third-Party Links

Our Site may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before sharing any personal data.

13. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Any updates will be posted on this page with a new "Last Updated" date.

Your continued use of the Site following any changes constitutes your acceptance of the revised policy.