The product did not turn up! I sent an email with my complaint in English, saw it was a Spanish distributor and sent it in Spanish (Google translate). No response to either. A complete fraud. And I have not had my money back either.
Easy to purchase and send to my hotel for pick up
I ordered A313 in August and it still hasn’t arrived. This company took €20 from me, didn’t deliver the product and refused to reply to my numerous emails requesting an update or a refund. Scam company, avoid at all costs. Horrific customer service.
Good I guess Hope this helps my skin
excelente producto... seguiré comprándolo probablemente el resto de mi vida...
Have not received my order. Did not even get a shipping notification. Did not answer my message.
Ordering was simple and easy, though if I have already selected I wish the site to be in English I wish everything to be in English. Even if the site if operated in Spain.
Very user friendly site but would prefer more of a guideline in terms of delivery expectation for countries outside of Europe.
Great delivery.
Question myself had I ordered from a site that delivered what I ordered,, well can i say do not hesitate to order from this site , so no duty charges as with in the EU, free tracked shipping,, product is the real deal, will be ordering again from them , 100% excellent service,,
Just received it today after a bit longer delivery time. Really looking forward to test it.
I ordered my product on 27/7/22 and it is now the 27th of August and I have no product. The website says my order is completed and shipped but it’s been a month and I’ve emailed the shipping company and A313 with no response from either. My package has “been in transit” since the 5th of August. Extremely disappointed and looking forward to a response from the company. Wish I could review the product but instead I’m reviewing shipping services. (For reference it’s shipping from Spain to Ireland and website said it’s 5-7 days).
My parcel hasn't arrived yet I've ordered it about a month ago
I never received tracking information for my order, and more than two weeks after placing my order, I still have not received it.
Impeccable service, kindness and maximum precision. The cream is phenomenal, I will buy again
Well it wasn’t that recent, love the product! I’ve would’ve love an email letting me know when it was going to ship. However it wasn’t until you wanted me to review it for the second time that I committed about not having received it. You promptly responded! Thank you!
I used it couple times but unfortunately not for my skin type, felt so itchy and couldn’t handle it, someone told me have to use on a 100% dry face to not be itchy but didn’t work too , maybe just not for me
Package arrived in 2 weeks. My skin got better within a week of use, highly reccomend trying. I recommend using the cream at night, because during the day the skin might get irritated and the vitamin A will degrade in sunlight.
Easy way to order and happy with the product.
Liene Bogdanova
Oct 31,2022Very fast and traceable shipping, company sells authentic product. Reliable service.