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ACT have been providing health and safety training and services since 1991 from our offices in Stourbridge.
Reviews 57
Sarah Hey
Feb 17,2020I attended a 5-day NEBOSH Health & Well-being course with ACT and found that the tutor's subject knowledge was excellent. There was a lot of information to cover in the time we had but the timing are set by NEBOSH so I thought the course was well laid out to fit it all in and the content was still well explained. The training venue was also good.
Stephanie
Jul 01,2019I recently contacted ACTAssociates for some further information regarding their courses. A lovely staff member called Linda spoke with me at length on the phone. She was delightfully friendly and gave me lots of great detailed information about the courses. She was able to answer all my questions and followed up our call with a proposal as promised. Linda went above and beyond for me. She was so helpful, friendly, professional and knowledgeable and I had such a pleasant customer experience in just that one phone call.
Maxine Targett
Mar 22,2018Friendly and knowledgeable staff. Really enjoyed my experience and will be back for more training shortly.
Wayne Rayner
Mar 15,2018Professionally developed & delivered, an excellent course for starting on a career in auditing. Thorough, wide-ranging and interesting, it covered all the necessary elements to be able to decide on an audit strategy, develop tools, carry out the audits and deliver findings. Highly recommended.
Graham Coope
Mar 12,2018good content well presented
James Cole
Mar 08,2018Training experience and accommodation have been fantastic. Geoff was a pleasure to work with. Today at the exams however appeared to be very unorganised with a number of distractions at the outset which was very disappointing. Otherwise great
Dr Anu Spratley, EHS Manager, Cathedral Hygiene
Mar 05,2018Hi I recently attended a CPD event on ISO 45001 organised by ACT in Birmingham. There were a good variety of speakers who made clear succinct points and suggestions and generously shared their experiences during the day. I managed to pick up a few tips on the day and network with a few like minded H&S professionals. It was a useful event, but could have done without the snow in the late afternoon which brought traffic into gridlock at rush hour.
Customer M.Quilty
Feb 12,2018Very happy with the whole experience
Steven
Jan 18,2018This shambles of an organisation sent my exam results to a third party without my permission. When I complained they refused to accept responsibility and implied it was my fault. I since found an old email that clearly showed it was their fault. Upon receipt of this they eventually admitted fault and apologised. Had I not retained said email they would never have admitted liability. THERE ARE LOADS OF COURSE PROVIDERS OUT THERE THAT WILL HOLD YOUR PERSONAL DATA SECURELY AND WON'T TRY AND BLAME THEIR CUSTOMERS FOR THEIR OWN SHORTCOMINGS AND MISTAKES. After posting this review ACT Associates responded by posting private information about me online. They made inaccurate statements about how my course was paid for (when challenged they were unable to provide any evidence to support their claims) in addition to revealing the outcome of my exams. They also made a reference to my state of employment. I have since alerted NEBOSH and the ICO who have both investigated these incidents and both organisations found ACT Associates were lacking in their procedures and both advised ACT Associates to improve how they handle personal data. After I challenged their response and reported them they deleted their reply to my review. I can only hope they have taken the advice given on board and nobody else has to go through this ordeal. If you value your privacy at all or even just like the fact that nobody is divulging your information without your permission then I would recommend you find a different course provider
Wayne Bennett
Apr 21,2017Excellent, really informative and I feel it equipped me with the tools to progress to the next level/stage of this course.
Neil
Jan 28,2017Great correspondace and supportive in any way they could help!
andrew1966
Sep 29,2015Having come from Australia and spending years dealing with the Acts and regulations there, I decided to undertake the general certificate to back up my Australian qualifications. I was impressed not only with the incredible customer service from the initial phone call through to the first full week with the tutor. While extensive, the course content was relevant, the tutor adapted to all levels of experience within the class, conversations were relevant to the subjects but most of all it was fun. Everyone within the class was encouraged to contribute and I am sure that every student took something away with them at the end of the week. With a huge choice of training providers, I know that I chose the best company in ACT. Looking forward to the second week.
Cedric Auge
May 26,2015_ Competent and enthusiastic instructor. _ Small group allowing good time for Q/A. _ Good study materials provided.
Graham McEvoy
May 26,2015The tutor was very funny, personable, knowledgable and made it a fun and interesting course. The venue was handy and central, the course layout was good and the communication from ACT was excellent. All in all, a great course
Gareth Griffiths
Mar 31,2015Vey good course for improving why H&S is so important and understanding why we do what we do. The course tutor was great, very knowledgeable and a great interpreter of the regulations involved.
Chris Gillham
Mar 27,2015The subject matter knowledge is excellent and examples are relevant to the course. The approach is relaxed and very grown up and encourages all to interject and add additional depth to the subject.
32 Lower High Street, DY8 1TA, Stourbridge, GB
http://actassociates.co.uk
Holly Golby
Feb 18,2020Great tutor, venue and support!