To leave a review you need to be logged in
Alexa Travel is a true travel companion that provides the most astonishing and undocked deals for flight tickets across India, USA and Canada. Keeping the prime motive of customer satisfaction with 24*7 customer care support and quick reply e-mails to facilitate you with a smooth and cherishing journey by taking away all your worries of excursion itinerary.
Reviews 33
joyce leung
Jan 08,2025What a problem solver mr Paul really is. Alexa travel really is a genuine travel agency. If anyone has got any problem with their flights, pick up the phone and ask speak to Mr Paul. From my experience, he really is professional. He turned my anger my worries into reassurance and he is absolutely awesome. He turned my voucher into a new flight regardless I had to pay extra but problem solved and this is the truth!
Mrs. Rosemary Cormack
Dec 19,2024Haider was very helpful today arranging flights for me checking and rechecking to find preferred dates
Jim Carter-White
Nov 14,2024I was contacted by ARRON at ALEXA TRAVEL who told me my flight in Jan 25 was cancelled (I read on Google that BA were experiencing engine parts shortages) so we had to pay more rebook charges. So much planning in our trip meant I was anxious as I was told payment had to be made before the tickets could be released. I have spoken to BA who confirmed no such payment was due. The Halifax bank fraud department are helping to recover our money.
Asma Bhatti
Oct 28,2024Thanks Jack for wonderful travel plan it was very economical . I strongly recommend you and your services.
Syed Ali Ijaz
Oct 16,2024Great Service I travelled in May 2024, The service which they provided are amazing 10/10
Andrew
Oct 11,2024SCAMMERS!!!!! The 5* ratings are probably them placing the ratings. READ the 1* ratings becasuse this Company is a SCAMMER along with Times Travel. One in the same. I thankfully noticed the merchant being different than BA at point of sale. Checked the companies and saw the SCAM WARNINGS. Cancelled my Bank Cards!! DO NOT GO NEAR THEM.....
Convenor JOHN YOHANE
Oct 08,2024Purchased flight tickets, paid full amount. Forced us to sign a consent that no legal obligations after the sale. Failed to deliver the air tickets, now I cannot go bury my nephew, I have to struggle to vent for funds to travel for my relatives funeral. A Bogus company indeed.
Fiat Ownwe
Sep 25,2024Scammers scammers! Avoid Avoid! If I could would give 0 stars. I was scammed out of £375 pound. I thought I was talking to someone from Qatar Airlines, my call had been transfered to a guy supposedly called John, he led me to believe I was still talking to a Qatar Airlines representative, at no point did he let me know I was actually talking to someone from a Third Party travel agency. I was coerced by this person to pay £375 (originally he asked for £450) I was told whilst making a transaction for my original flight the price had increased and If I didn’t want to lose the flight I needed to pay more money. At this point I didn’t realise my bank had refused the full payment for flight £1811 thank god they did. John continued to coerce and bully me into paying the extra money. Against my better judgement I paid the £375, I was so scared I’d lose all the flight money. After they received my money John requested I pay full amount for a flight they had on hold for me when I received money back in my bank. I didn’t feel comfortable about the situation so I read reviews on Alexa Travel and realised I was just one of many who’d experienced similar scam issues with this company. It was only after I confronted John and raised a dispute about the £375 supposed holding fee and flight price that they owned up to being a third party company. They refused to refund my money claiming no wrong doing. I’ve contacted Watchdog requesting a full investigation into this company. I have also contacted my bank regarding fraud. Think carefully before having anything to do with this company, I have nothing to gain by writing a false review, so please take heed and believe the reviews you are reading about this company being scammers. Ask yourself one question if so many people have claimed to have been scammed why am I even contemplating booking flights with them, am I prepared to take the risk of losing thousands of pounds. The few positive reviews do not detract from all those people who are telling you it’s a scam! Use your intuition, don’t risk losing your hard earned money with these fraudsters.They will take your money and leave you high and dry.
Anesu Lambert Chidawanyika
Sep 21,2024I was redirected by Rwandair Express whilst trying to add special assistance for my mother. I spoke with Eric who was quite helpful and did that free of charge.
MR NEELEY
Aug 22,2024Scammers, Scammers Scammers, don't be lured in with the false reviews for these scammers. They took £600.00 deposit for a flight that didn't exist, they gave me a false booking reference number for British Airways and Qatar Airways, when I asked Alexa travel for the correct reference number they would not supply me with this information Because it didn't exist. The fraud team who are now investigating these scammers told me that any reputable travel company would never use WhatsApp which these scammers use all the time! BE WARNED, THEY SAY THEY WORK OUT OF AN OFFICE IN LONDON WHILST THEY ARE WORKING FROM INDIA! ANY GOOD REVIEWS ARE ALSO FALSE.
Mark
Aug 20,2024This is Mark you've got my partners details and it's been over three weeks now you've took over 2,000 pounds and you still a hesitant to give back our money because you've cancelled the holiday I don't trust what anyone says in Alexa travel you focus off and there's there's no management there all your good at is taking people's money and you still haven't gave us our refund and now the summer holidays are over for my child you've ruined her holidays because she hasn't been able to go away on holiday for one week and we will saving that money for free to four years and you ripped us off and we can't afford to go to get another 2,000 so we can't go on holiday we can't take our little girl Sy I am so mad with Alexa travel and I really hope this helps to take Alexa travel out of business no one should go with you
Joanne
Aug 11,2024I rang this company up to discuss my flights to Australia later this year and was told that because mine and my husbands middle names were not on the booking, they would have to amend them for us and it would cost over £400 each . Just confirmed with my travel agency that this is absolutely not the case. Disgusted !!!
daman
Jul 27,2024i had very good experience with them .mark william is very helpful and friendly and very understanding person he knows what you want for ur holiday and assist you very well .He got very good communication skills .Ethan hawk is very good too .i am very happy with their sevices .God bless you all
Kadhy Destiny
Jul 09,2024Those people working there are all scammers I got scam last year and I’m still waiting on my refund from them, Daniel scam me, I got a called from someone working there to delete my previous review and will get my refund back apparently that’s the policy but I still did not get anything back. I got scammed over £1000 by Daniel please beware of Alexa travel
PJB
Nov 09,2022*******DO NOT GO NEAR THIS LOT - ABSOLUTE SCAM WHO HAVE FOUND A WAY TO HACK CALLS TO AIRLINES. NEVER MORE IMPORTANT TO BOOK THROUGH LEGITIMATE AGENTS******
Mary Russell
Sep 18,2022We rang our travel agent about our coming trip to New Zealand. This company seems to have hacked into the call, and claimed that our flight was canceled and we would need an up-grade on another flight. They then claimed to be Singapore airlines. Because we had rung the correct number, we did not suspect a scam and paid. Eventually we received a strange ticket for the flight they said was cancelled!. Not to be confused with Alexa Travel, two separate words
Hugh
Sep 05,2022Thought I was dealing with official Turkish Airline agency but NO, they are an independent bunch who short circuit your enquiry to get your business and basically convince you to pay extra charges that turn out to be what should be free of charge DEAL DIRECT WITH TURKISH AIRLINES or you will be out of pocket for no reason.
Laura
Aug 25,2022Pls don’t give out any personal information to them. To change the flight date I called the actual number on Turkish airlines website but somehow got put through to this “company”. Email not from Turkish airlines; the e-tickets dates are gibberish; payment process& link sketchy. I called the local airlines office back home after half a day, turned out no change made regarding my tickets at all. Cancelled my card right away. They’ve obviously been trained to scam ppl as I called them twice, both speak the same incorrect English such as “D for papa”. I feel very frustrated I’m not and won’t be the only person who’s gotta go through this crap. For ppl seeing this later, best wishes.
Nasreen Sharif
Aug 23,2022Spent all day looking for flights to required destination on a tight budget and with limited time to book it! Thought I had come across alexatravel as in Google's Alexa service. Did not know they did flights? But as it's a legit brand thought I'd give them ago. Right?? Went through all the palaver for about the hundredth time of filling in the destination,outbound, inbound travel dates no of passengers etc etc.... Found flights at a really good price. Went to live chat to book them only to be told that promotional prices were no longer available as all sold out! Go back to site to see if I can book alternative dates only to find the same "Promotional" prices pop up again and are still showing availability for the same dates as was told were sold out! Why are they still showing up if they are not available? Googled them to see if legit. THEY ARE NOT. Scammers! Nothing to do with Alexa.Wasted time & effort when i could have been researching a legit site!
Al Skinner
Feb 12,2025Alexa travel - my partner was scammed out of £850 by them for a flight that turned out to be just a reservation only with Qatar Airways. She looked up Qatar customer service on Google & it went through to these lot trying to pass themselves off as Qatar. After we realised we’d been scammed it was impossible to get hold of them again as the phone just kept ringing nobody would pick-up, I think the call actually went through to India.