The order process was extremely user friendly. Customer service was amazing. There communication is extremely helpful.
All about pins is on it to make it work for you! They are fast and informative to help you figure what is best for your order. I use them a lot and I will use them in the future. If you have any questions, just send them an email and they will get back to you swiftly. Paul J.
THE WORST COMPANY TO WORK WITH. DO NOT DO BUSINESS WITH THEM. I have them guaranteeing me a month before that my products will be with me. A week before our event, they emailed saying they cant do the order because of “factory issues”. I told them to just refund me as another shop can do it if I give them a week. THEY DECLINED AND SAID THEY FOUND ANOTHER FACTORY AND THEY WILL BE ABLE TO DO IT. I kept emailing them saying I JUST WANT A REFUND. They kept promising things. And then come 2 days before our event they say they cant do it and theyre sorry. I asked for an alternative and they have none. They also informed us of this very late. WASTE OF TIME AND MONEY. The WORST COMPANY TO WORK WITH. I kept telling them to not put me in a bad position and give me time to look for alternatives and they didnt. I knew that this will happen and they knew that too. But they have 0 care for their customers. They will not give your product. Please dont stress yourself with a company like this. I dont usually write bad reviews but this is one of the worst companies ive had the displeasure of working with.
Responded at a good time. Provided me with a realistic mock up on my hat pins!
Fast, efficient
My experience was great. Colby Brockman was very helpful and responded to my questions with good answers. He really had a sense of the type of pin we were looking for. Now, I'm hoping that your product is really good too.
Great support
The response time was so impressive! I ordered on a holiday weekend. From the time I submitted a request till the time I ordered was probably an hour and a half. The delay was because I didn’t check my email that quick or it would’ve been 35 minutes! They gave me multiple options to choose from and it was an actual person that was responding and not an automated response. I’m so excited to receive my order!
Working with All About Pins was wonderful. Their team promptly responded to my messages, the proofs were sent quickly, and ordering was easy. I really appreciate the ease of the entire process.
Colby has been incredible over the last 8 months! We had a very specific design need and had many samples created and Colby was super responsive, and patient and helped us finally get the order placed! Truly thankful!
The lady who helped me was very understanding and very kind to me.
Great pins and great sales! Had a slight hiccup with trying to get the design correct but when I spoke with sales we were able to get it figured out right away and the pins turned out amazing. The team loves them.
We have received our order!!!! Thank you very much. Everyone loves the look and quality!! And did I mention, they arrived way before our expected delivery date!!!! Thank you. We will definitely recommend your company in the future!
They always take the extra steps to guide you through the ordering process and provide prompt and efficient service through the ordering and processing phases.
Easy to order and upload your art
Response times in changing designs was quick and easy. Pricing seemed comparable, if not slightly better than other pin sites. Would like to know if multiple teams ordered different design pins if/what a bulk discount might look like? Want to know if we coordinate better for next year if it would be worth it.
Very easy to to work with and fast turn around on high quality pins. Will definitely do business with All about Pins for all future pin needs.
Very patient salesmen. Kind and helpful.
The team is very helpful, patient, and nice. great quality of pins.
Miranda Fountain
Oct 09,2024All my questions were answered. Even those I forgot to ask about (W9).