atraveo - my holiday home

3.0 (4 Reviews)

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More choice plus customer reviews: This is atraveo the large holiday home market on the internet.Next to the great selection one can also look through countless customer reviews as well as benefit from a simple booking engine with geo search, price comparison and availability in real-time. The online travel agency places great emphasis on neutrality as well as customer service. Queries, bookings and emails are also processed on evenings and at the weekends. The TUI company with its headquarters in Düsseldorf operates throughout Europe.

Reviews 4

3.0

Out of 5.0

Matt

Jul 03,2020

I would avoid this company at all costs. They are trying to get a 90% cancellation fee from us - we wrote to them 60 days before departure wishing to cancel due to Covid and were prepared to lose our deposit (as per the contract) and it took them over a month to respond. They suggested we cancel online and the property we had rented is no longer listed. They are very unhelpful, unreasonable and take a long time to respond. I would not wish my experience on anyone at all. Awful company

Weening

Jun 04,2020

Worst experience possible. They're unreachable when trying to cancel the trip, and after weeks of mailing and trying to call, they simply charge you with a whopping 25% + 39Eur cancellation fee. Atraveo (related to TUI Villas) is a very opaque organisation which tricks you via various sub-agencies into renting a sub-standard villa. Don't book via Atraveo. Just don't.

Villa Marela

Sep 01,2017

Best site for renting out your property . Our guests are very satisfied because they get all info from Atraveo and communication is excellent . Keep up the good work!