I've had a issue with my ventilation unit for over 5 months now and I'm glad that I found Aura Vent Ltd. Both engineers, Terence and Steven were on time, helpful and very professional! They diagnosed the issue, told me how it will be rectified and got onto it. The ventilation unit is working perfectly now. Couldn't have asked for more, would recommend them for anyone looking for their services.
Marina was very effective in organising the visit and Steve, the engineer, was knowledgeable and thorough. I'll be using them again for future services!
I have my ventilation unit Envirovent, which was serviced by a company called Aura Vent Ltd. Both the engineers who came to my property to carry out the service were on time; they were both very professional, and I found them helpful and happy to answer my questions. Since servicing my ventilation unit, I have had no issues with the system. I highly recommend Aura Vent Ltd if anyone is interested in servicing their ventilation system.
Aura Vent have behaved professional and maintained incredible standards throughout the booking process and service and made it super easy to arrange a date, taking away any stress or hassle in moving any furniture or other equipment as they are incredibly practical. Terence is a pleasant and personable person and showed real empathy for issues highlighted to him with my MVHR system whilst suggesting solutions e.g. to maintain an optimal air flow into my home and best practice in use of the fan boosts. Although not necessary, Terence also spent the time sharing some of his knowledge on the MVHR systems throughout the service to aid me throughout the year in maintaining a clean system. I would recommend Aura Vent to any client given his work ethic, professionalism and excellent workmanship which is a difficult commodity to find in this industry! Will be returning for my bi-annual deep clean when the time comes! Many thanks
Emma Trendell
Mar 18,2024Marina was very helpful in arranging the servicing of my ventilation unit! On the day, I had the pleasure of meeting Stephen, who was a very accomplished and experienced engineer. He explained to me how the ventilation unit worked very clearly and also answered my many questions patiently! Thank you very much!