Award Heating and Plumbing Services Ltd

4.0 (7 Reviews)

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Our team of Friendly, Professional & Reliable Gas Safe Engineers & Plumbers specialise in Fault Finding on Boilers & Heating Systems, Fixing Leaks & Much More

Reviews 7

4.0

Out of 5.0

Mr Richard Chellingworth

Mar 02,2021

Fast reliable and excellent! Called today repaired today. ACE!

Stephanie

Jun 16,2020

Incredibly efficient, quick, tidy and polite. Really lovely guys, cannot recommend them highly enough.

Chris Parker

May 02,2020

Replacement boiler supplied and installed within 36 hours! Fantastic service - Thank you.

Edna

Dec 03,2018

This is a factual account of my dealings with this company In June I signed a service contract with them at £7 a month. At the time I told them my boiler was due for service in December They said that was fine I phoned for an appointment last week and was told I would have to pay the balance of the servicing cost I was not happy about this but agreed I was given an appointment 8-9 am on a Tuesday By 9.19 am no one had arrived I phoned them and was initially told they had no record ofme, then said they were coming 12-5 I said this didn’t suit so they changed it to Friday 12-5 At 7.50am Friday I got a text which wakened me telling me they were on their way; 5 minutes later they arrived I said they were not due till the afternoon but got no response to that. They went into the roof space to look at the boiler 3 minutes later one them came down and asked to run the hot water About three minutes after that they came down and said they were finished They were here at most 7-8 minutes I questioned how quick it was They said it was done and that was all the time it took They then said I owed £49 I asked how much a service was and they said £90 I phoned the office to complain , dispute and pay The guy said he couldn’t understand why I was angry despite me detailing my complaint He then said the service was £84 and I owed £35 and I needed the certificate from him for my guarantee I paid him and told him never again I am considering informing trading standards