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Reviews 20
ward guitars and electronic services
Aug 14,2024Axesrus has been one of my go-to suppliers for many years, both as a private buyer and now as the owner of a small repair business. Their range of quality parts is impressive, offering everything from standard components to more specialized pieces, all at keen prices. Most of their parts have clear, detailed drawings with precise measurements. These have been essential in matching up replacement parts accurately, saving me time and avoiding any costly mistakes. I've had the pleasure of speaking with Craig on numerous occasions over the years, and his advice has always been spot-on. The delivery service is consistently reliable, with orders almost always arriving the next day, depending on the postal service. For a small business like mine, this level of support is invaluable. I know I can rely on Axesrus to provide the parts and guidance I need, and they’ve never let me down. Highly recommended!
Mark R
Aug 07,2024Fantastic. Floyd Rose String Insert Blocks delivered next day, perfect fit for my Ibanez Roadstar, and great quality. Very happy!
Allan McQuiston
Oct 21,2023Craig is "The Man" he contacted me immediately I ordered the wrong machine heads and had them delivered to my address in Northern Ireland overnight! Its a shame other suppliers make us wait so long to get purchases sent out. He is also a very humorous and knowledgeable guy who does not use BS. The kinda guy you would happily go down the pub and talk guitars all night. Keep it up Craig
Pat Smith
Sep 20,2023Axesrus are quickly becoming my go to guitar parts shop - decent prices, quality parts, good stock and fast service. Very good stuff.
Steve Harris
Apr 25,2023I'm sure Craig won't mind me name checking the competition in a Review but if Axesrus or Northwest Guitars don't have it, you don't need it! I've been using Axesrus for years, and I always recommend THEIR pickups above ANY others...😎👍🏻
kero
Mar 02,2023First order from AxesRus for me, totally blown away by how quick the delivery is, well packed and great item. Excellent prices too. FYI I ordered a Telecaster saddle bridge.
Gary
Dec 11,2021Couldn’t be happier with the service and the product (fully loaded Voodoo pickguard with ‘Yorkshire Jack’ bridge option). It's always a joy when high expectations are not just met, but exceeded. Superb build quality, idiot-proof installation, and, most importantly, the tone is to die for! Craig is also one of the most knowledgeable and helpful people I’ve dealt with over the last 50-odd years of playing. I’ll definitely be back!
Philip Woodworth
Apr 09,2021May not always be the cheapest but reliable in terms of quality and service. Quality parts, accurate descriptions and a willingness to respond to queries or problems. Personal care and attention which is sometimes sadly lacking in other on line retailers. Recommended.
Adam
Jul 15,2020I can't fault them! Excellent customer service, super helpful and knowledgeable and pickups sound absolutely amazing! It's the sort of service you don't normally get nowadays
NOTIMPORTANT
Sep 14,2018All good until they don't own up to their mistakes
kodiak blair
Dec 08,2017Second or third time buying from axesrus. Bang on the money. Very good prices and top notch parts,throw in fast order processing and dispatch it all adds up to great service. No idea what my next order will be but I can rely on axes to provide the goods.
Johnny Jenkins
Aug 21,2017Very helpfull, polite and friendly. Good service and No hassle! Ordered a pickguard, product didnt arrive (lost in post). So Axesrus sent out another no problem. Pickguard did not fit my guitar, so axesrus arranged a refund for me with no hassle.
Rasmussen
Jun 22,2017Udmærket og hurtig service. Reservedelene er af udmærket kvalitet og prisen absolut rimelig; dog var beskrivelsen på hjemmesiden ikke entydig.
David
Dec 05,2016Product: The Purist. I looked for advice via contact us. Craig responded quickly and in detail (see the response below). My second query (after amending order), was done over the telephone. Superb service, friendly, knows his onions, accommodating and willing to go the extra mile so you get what you want. The pickup bobbins were made to match existing DP100 as were the poles. The German Silver pickup cover was fitted for me too. This was OFFERED should I ever want to remove the covers for a different look. Customer Service!!! All the products I bought were excellent quality, they really were and the pickup is awesome it has some power and sweetness too. I am thinking of building a guitar for my son eventually when he cracks on with his playing and I will be back to Axesrus for parts. Continue below for the first reply I had from Craig............ Hi ******* I wager we’ve got something you’ll like. I think your on the right lines going for something just a little more “traditional” if you’re wanting it for chords and such (i love a Super Distortion – and i know plenty of lads who play the things in necks – but they aren’t a rhythm pickup (great lead pickup for creamy neck tones – but too big and boomy if you’re trying to rattle out chords!) BUT – lets not throw the baby out with the bath water when we’re talking Heat and aggression just yet – i wager you’re not exactly wanting 70s rock/metal in the bridge, BB king blues and jazz in the neck right? Lets start with something thats fitting that “little brother” mould for the DP100. The Model 24 is very much in the ball park – not as hot, not as bottom heavy – will give you a nice hot rock setup (although, honestly, it wouldn’t be my first choice for chords and such – but its worth a listen all the same, gives you a good jumping off point) (Link removed as per TP policy) Now for me, if i want one guitar, no messing about and changing when i’m playing at home – i’d go a little cooler, a little more musical, but still either enough guts to handle itself if i ever want to crank it. So with that in mind, have a look at The Purist. (Link removed as per TP policy) Fantastic pickup – its been designed to really cover a wide range of stuff, with a focus on rock, but without losing that musical aspect you want from a guitar. It’ll do chords with the best of them, it’ll handle itself very well as a creamy lead pickup, it’ll crunch up really well, it’ll clean up (heck, its not a million miles away from a good jazz tone if you keep it super clean!) Make sure you click on the “want to go custom” text too – it’ll open up loads of extra options – can get it with different covers etc. Really make it your own. All the best Craig Jackson Axesrus Technical
Thomas
Jun 12,2016I've just completed a custom build guitar and the majority of items used were purchased through Axesrus. The variety was great, and there was plenty of information on the website about the items I was after, which cleared up a lot of my questions before ordering. My package was swiftly dispatched and arrived the next working day. I was so satisfied with the order that I have already ordered again through them (this time to update another guitar) and they are one of the first places I will check when looking for guitar parts online.
Jed
Mar 20,2016I have bought form Axesrus for many years now and i can honestly say, i cannot fault their service or the products they sell. I like the fact there are no hidden costs, what you see is what you pay and that's it. Fast, efficient and reliable and always willing to help with any queries. I will always go to Axesrus first.
Dan Skøtt
Aug 04,2015I recently ordered a Hipshot 7-string bridge to be sent to Denmark. I recieved it by mail after only two days of waiting, carefully packaged in three layers of bubblewrap. Thoroughly impressed!
jazzbass
Mar 08,2014I've used Axesrus for years and their service has always been second to none, they stock loads of parts that I've struggled to find elsewhere and consistently offer the best prices I've seen in the UK. If that weren't enough they give you free delivery on anything over £5, can't recommend them enough!
Steve Bell
Mar 12,2013I have used axesrus for years and they have always been outstanding. I have now moved to France and the company deliver here within three of four days at a very reasonable price. The prices on their website are extremely competitive and the goods are always well packaged. Thanks axesrus. Steve Bell (srb-guitars)
Mr Lewis Hall
Feb 22,2025Good communication prompt delivery great customer service well done Craig