Azpects Ltd is the leading manufacturer of jointing and care products for patios, driveways, and garden use. We are proud to have developed innovative ways of garden care and landscaping, aiming to create premium quality products. Our extraordinary customer service makes us who we are, with a customer care team to help you get the results you deserve. If you have any technical issues, please do not hesitate to contact us at [email protected].
I have just applied EASYJoint Select Platinum to our new Indian Sandstone paving and the contrast and finish looks outstanding! The product was easy to install and point up and it has set rock hard achieving a flawless finish! Big thank you to Lewis for his technical knowledge and installation advice!
Had a problem whereby my Landscaper was blaming these guys. Within 2 days had 2 guys come out & honestly gave me reassurances & explained the situation & how it is. I would like to thank them both & wish every Company I dealt with was like this in a honest & professional friendly manner. Thanks guys & look forward to receiving more the Product info etc.
Stay well away from this product. Looks great for the first few months then the algae starts to appear all over the joints. Then the joints start to crack & crumble and eventually fall out leaving gaps everywhere! This all happened in the space of 6 months! Please guys if you're reading this review avoid this product like the plague otherwise it will cost you a lot of money in the long run! There are now Youtube videos appearing online from many disgruntled customers of this easyjoint product expressing their disgust. I will also be contacting Topps Tiles to try and get this product removed from their shelves as its not fit for purpose! To say I'm angry is an understatement! This product should never have been allowed for sale to the general public!
I would have given 5 stars as its easy to apply and looks great with my indian stone however one tub did the whole patio except the last 4 slabs. Therefore I had to purchase a whole tub of easy joint and only use a small amount of it. The rest will now go to waste as I've no where else to use it. Perhaps it should be sold in different sized tubs to avoid waste.
We’ve used Easy Joint now for 8 years in our business and we get temperatures of -20 here in north of Scotland. Can’t fault it, we’ve used Easy Joint select recently on porcelain and no issues after having -15 so far this winter. If the dig out is done correctly and fall is correct then Easy joint works perfectly. So many people Blame the product but in fact it’s prep that is wrong. So read the instructions and enjoy using a good product.
Lewis, the product support staff member was brilliant. He listened to the concern I had. Explained potential reasons for this. Explained how the organisation would assist with investigation and provided the forms to get the process started. A very professional response and probably the most pleasant experience I ever had when trying to establish a potential problem with a product from a supplier.
Excellent delivery service, really helped us out with an urgent order for a customer. strongly recommended.
I've used this Azpects products many times, no issues. Easy Joint, Grout and sealing products all do exactly as I'd expect. Think problems happen if you don't follow the instructions.
We had a technical issue with the way a contractor used Easyjoint. The advice and support from Azpects was first class in helping resolve the problem.
Great customer service! I had an issue with one of the tubs of EasyJoint. After contacting the customer service team, my concern was resolved in a speedy and satisfying manner. The product itself is easy to work with and has a nice smell. My patio looks like brand new after replacing the old grout with EasyJoint Stone Grey.
After contacting these guys , I then received a email from jeff regarding the issues I was having with my limestone pavers . He was very helpful and gave me advice that I needed so rectify the issues. I was impressed aswell as the company replied to my emails which nowadays is sometimes a miss . I’d recommended these guys ,thanks for the help.
Great products, brilliant customer support. Wish all my suppliers were on their game like azpects are 😊
A true and honest review ! Sales rep Lea arrived promptly! Discussed my situation! We found an answer! And the dog would it leave him alone! He should be a dog whisper, great service great product, deff recommend by me, totally happy customer ! well chuffed with the results and I enjoyed applying the product, we even found an answer to the green algi trying to spoil the grout compound and flags, yours Tony martin.
Excellent service. Jeff went above and beyond helping us out with an issue. Quick delivery into our depot as well.
I used both the Black Spot remover and Hardscape cleaner before pressure washing the York Stone and concrete at the rear of my office. It was visibly cleaner after using these products before pressure washing started. Incredibly pleased with end result, will definitely use these products again
As manager of Lords in Ladbroke Grove I have been dealing with aspects for a while fantastic company to work with fantastic product easy to use it's In my back garden. And the sales team are always willing to help. I have been dealing with Lewis very professional and Lways willing to help.
Used easyjoint on our new patio, found it so easy to use and quick, had quite an area to cover but didn't take long at all, even the edge of the steps,I was told it wouldn't hold there ... but it has ! Very pleased.
Im not sure whats with all the negative reviews on this, other than people who maybe havent read the instructions or used the product properly. i first saw the basalt grey easy joint in kandla grey pacing at a friend of my mums about 18 months ago which i beleive had been laid 9 months prior to when i saw it, i thought it looked so nice i decided to use the same combo with our then panned garden. Almost exactly a year ago we used easy joint to point the stones at the side of our house a light jet wash over it comes up like new. A few weeks back we did underneath our balcony with it and again went in smoothly and looks great and finally this past weekend did the last part of our lower garden only to find the easyjoint had gone rock hard (which was likley down to being pierced by a careless couiers as they need to remain air tight) Today i contacted their support team and their support could not have been more helpful tbh, they are now sending out replacements for no charge. Overall we love their products, it seems to be the goto to all the builders in our area (and Jonny Boy aka Greentop Lancscapers - the well known YouTuber) and i cant speak for anyone else but our 1 year old easy joint pointing still looks fine after a jetwash with the karcher patio cleaner, doesnt appear to come out or waste away or turn another colour like others have mentonedand and their support team have been great so we are very happy.
The team at Azpect are extremely responsive, and are very professional in their handling of your query. The subsequent email responses I received were detailed and helpful. Well done to the Azpect team!
Rose
Jul 26,2023Used the deck cleaner last weekend and my decking looks like new. Would definitely recommend!! I've used a few other Azpects products previously and have always found them to work exactly as they should. It's nice to find a landscaping company that produces quality products.