Ben Buckler Boards

4.5 (140 Reviews)

Verified

To leave a review you need to be logged in

We're a lifestyle brand that delivers the world's coolest products Australia wide. Find your ride with authorised distributor of Evolve Skateboards, Boosted Skateboards, OneWheels, Super73 bikes and SUPs.

Reviews 140

4.5

Out of 5.0

Peter Morrison

Jul 26,2024

Unfortunately I bought the Boost Electric Fin, it worked once, then each time I tried to use it - it switches on but you cannot switch it off, you just go around in circles in the line up until the battery goes flat. Not a good fun product. I returned it to them and they referred me to the BOOST USA Terms and Conditions posted on their website. And now a month later they are ghosting me ... Australian consumer law is clear that the retailer is responsible for the products they sell, customers cannot be fobbed off to an overseas manufacturer. The fact that they have all the Terms and conditions listed for all their OS suppliers makes me think this is a deliberate ploy to avoid Australian Consumer Law. "If the defect is significant (e.g., a major failure), you are entitled to choose between a refund or a replacement." ACCC. This is disgraceful behaviour and they should be exposed.

Neil MacDonald

May 08,2024

I ordered a part for my Lacroix Lonestar esk8. I paid a premium for it, then paid even more to ship from Australiw to the USA. They sent me the wrong part, admitted to it, stated they reimburse me for all shipping charges. Once they had their wrong product back they only refunded me my initial purchase and shipping, not the 30.00 it took to return to them. They acknowledged in an email to me that they had sent the wrong part but that they could only refund me the money I spent initially, they couldn't do anything about the amount it cost me to return their part. This is a horrible way to do business.

Tbird

Jun 13,2023

The product is of good quality, initially I had some problems with shipping but Ben Buckler rectified the issue and I would buy from them again.

Gerard

Apr 26,2021

Board shipped in regular time however with incorrect accessory. Company exchanged the item and corrected the error in due course. Customer service was average. No return email to enquiry.

Tim Higginson

Apr 19,2021

Super service, super speed, super happy!

Catherine Jones

Apr 16,2021

Excellent service - my order was posted out and I received it within 2 days. Highly recommend.

Manith

Apr 15,2021

I bought a super73 RX there and I’m fully satisfied.

nayana iliffe

Apr 12,2021

great service, super fast shipment and the perfect wall hangers for my sons skateboards!

Gemma

Apr 12,2021

Great product range, fast delivery. Perfect!

Aaron Hooper

Apr 12,2021

The staff were amazing, went above and beyond to help me out. I will continue to shop with these guys and recommend them to everyone.

Chi Gin Ooi

Apr 12,2021

Great bunch of folks that are part of the communities that have come together for the products they sell. The team obviously love their products and are active users of it themselves.

Dianne Gunston

Apr 08,2021

Quick Delivery Great online service. The product was exactly as described and delivery was fast.

Brad Robson

Apr 07,2021

Always stoked with my purchases!

Sarah Williams

Apr 05,2021

Really helpful. Assisted over the phone with helping me choose the most appropriate e-board and helped work out payment methods. Quick delivery, friendly staff, awesome board!

Lance

Apr 02,2021

Why did I give 2 stars, the ordering process and delivery is easy and fast which is great, but the product I received and fitted didn’t last one day so I emailed about the issue and got a response quickly, thought this would be easy resolution, responded to the reply more than once and haven’t heard anything, my issue isn’t resolved this is over 3 weeks since my last email leaving me very disappointed with the service