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Reviews 30
Sonya Radmore
Aug 21,2023Stayed here three times both camping and a lodge. Can I say what an amazing experience we had. The site and facilities were clean and tidy. The staff in reception were always at hand to help out and always with a smile. The entertainment staff made sure that you were looked after. We feel it is a home from home....see you very soon.
Amanda Ricketts
Aug 19,2023The park was lovely the view was good. We got thier on the 11th August. If you got energetic children like ours there was a great amount of activities for them to do. Also my husband is disabled but never any parking left near caravan so we decided to park on just on the grass we wasn't using anyones touring plot at all as we were staying in a static caravan. We wasn't in anyones way at all. Unfortunately on the Monday a family towing a caravan came out telling us we couldn't park there because apparently that is what the holiday park told them to tell us but they didn't say it politely they were very aggressive. The 2 adults came out threatening me my disabled husband the bloke threatened to have us. Very low person threatening someone who is disabled. So we had to get security involved who said to the person the we were not on there touring plot and that is was fine due to my husband disability. The security was amazing the way he dealt with it bit Unfortunately this had already ruined our holiday as this couple done it in front of my 4 young children with one of them which learning needs and he was really scared. We were worried about this couple damaging our car so in the end decided to park it quite away from our caravan. I wasn't scared of this couple as I deal with people like them in my job everyday but I had to be careful what I said as any fighting or anything I would loose my job so we had our summer holiday ruined by another family. We have never been to a holiday park and experienced threatening behaviour as normal people just want to come and have fun. As we had a 12 year old distressed we decided to leave the holiday park early so what a waste of 1000 pound. We was going to come back here for a bank holiday holloween and Christmas theme holiday but decided not to risk it and waste more money
Neil
Aug 10,2023Spent 10hours travelling to beverley Park towing a caravan for a 12 day holiday that coincide with my daughters 14th birthday when we arrived at the site we checked in and were escorted to a pitch The so called pitch was actually on the road and was the entrance to the storage area for caravans the so called pitch was not big enough to put the awning up and or park our car. There was a car parked on part of our so called pitch and we were told that it may take some time, understanding that this was no fault of the guy who had escorted us he advised us to speak to reception myself and my wife went to reception were there were 2 lady's we explained about the car and the lack of space and the fact that it want even a pitch the so called head receptionist told us adamantly their was no other pitches available she then proceeded to go to the back office as she was leaving her seat we were told on no uncertain terms that she had worked there for 23 years and we basically should not have questioned her. She returned a few minutes later to say the reservation manager had said there was 1 pitch available but they only used it in extreme emergencys. I then asked to speak to this reservation manager with also angered the head receptionist but she did come and speak to me. We went to look at the emergency pitch nut this was literally had bins stored on 1 side and stunk obviously and swarming with flies. I returned to speak to so called manager who then accused me of being rude to her head receptionist. I asked her to view the cc tv but she refused and said I was being awkward. I said I hadn't paid £900 for a so called pitch that was basically the road. She showed no concern about the children or the fact of how far we travelled and basically told we should just have a refund. We had to leave the site with 2 children devastated crying in the car. We couldn't find another site and made the decision to travel home. On the way home I called their helpline and spoke to a senior manager who then also accused me of being rude to the receptionist and that the second pitch that was offered to us that was only used in extreme emergency was actually one of their most popular pitches. The point I think I'm trying to get across is that they have absolutely no customer service skills and seem only concerned with there holiday homes and lodges I am 54 years old and I can truly say that this is the worst experience I have ever had on my life and would not wish it to ever happen to anyone else
Stephen
Jul 20,2023Smell of drugs being smoked dog excrement on our pitch we travelled six hours round trip to stay here after a few days started smelling strongly of someone smoking drugs and one morning dog excrement on our pitch because dogs allowed to walk anywhere on site had to leave two days early very disappointing experience
Jackie
Jul 11,2023We have just returned from a long weekend at Beverley Park and had an amazing time! This is our 2nd year running staying at the park and we stayed in the same caravan which we requested as it is easy access to all the amenities. The caravan was exceptionally clean to a high standard. We ate in the Jetty and also had breakfast and the food was absolutely delicious! A massive thank you to the chefs and restaurant staff ⭐️ Reception staff and shop staff were equally brilliant, so friendly and helpful. The entertainment in the evening was great fun, we are all adults with no kids with us but we loved seeing all the kids and families having fun. The entertainment staff were fantastic! Putting on some great shows, absolutely brilliant talent! A massive massive shout out to Reece! Where he gets all that energy from is beyond me! Absolute star and such a lovely lad! Found time to have a chat with us and told us how he loves his job. Please pass on our praise to him ( and the others of course!) but Reece really did stand out. Thankyou #beverleyholidays for a great experience, honestly can't fault a thing! See you next year. The Pearce family caravan 4
Mr gregory
Jul 10,2023We booked premium van and not dog friendly we got standard van and dog friendly when complaining we were told all vans were different what. Also thought we would have fish and chips after long day what a disappointment frozen fish and chips probably from Iceland rubbish…..
Leanne Wilkinson
Jun 22,2023Definitely returning next year! We came home on Saturday 17th June after staying for one week, we stayed in a platinum caravan. Very clean and tidy. We loved the pool everyday and the weather was definitely a bonus. My children loved the entertainment every night. Reece, Sophie, paul, rj amd Caitlin was absolutely exceptional on stage and also with my two children. All very welcoming and brilliant entertainers. (Pay rise pending haha. Debbie, Tracey and another women (apologies I didn’t catch her name) are brilliant receptionist l, catered to all mine and my families needs. Very polite customer service which is a high when being away. Amy and George who are on food and beverage were very nice and the food was to a very high standard, although it was really highly priced. We did get over ourselves as the food was spot on. We have never been to Devon before and this experience has been the best. The only thing I would change is the customer service in the nisa shop on site, as most are quite rude and very abrupt. The prices was ridiculous. See you next year Beverley holidays! Amazing place 10/10 from the wilkies/ hardys xx
Barbara Neale
Apr 24,2023Myself & my husband have just stayed 3 nights on a Motorhome pitch, great value & all amenities included e.g pools, gym & entertainment venue. Staff on arrival extremely friendly & welcoming. Well stocked shop on site, great kids facilities (not applicable to us) great views over the bay. Toilet & shower block spotlessly clean & easily accessible. We had a great stay, thank you for your hospitality & we will be back.
Stacey Hobbs
Jan 22,2023Facilities will now cost £220 for a family of 6 or £280 for a family of 8 staying on this site for a week! It is a sad shame that this caravan park are looking to cash in during our current economic climate, when guests like us are just looking to return after spending many holidays on this site. The price for facility passes last year was a maximum of £64 for a family of 8. How has this increased from £64 to £280?!? We have tried to communicate with the managers on site about this barbaric increase. However, their lack of integrity and unethical approach to customer service has left us with no other choice but to look elsewhere for our holiday. Luckily, we landed on Hoburne Devon Bay website and wow what a difference in customer service.. and facility passes are £60 for a family of 8 for a week! Stay away from Beverley Park!
Goodrington Road, TQ4 7JE, Paignton, GB
http://beverley-holidays.co.uk
Josh Haines
Aug 29,2023I arrived at this park in the busy summer period, the park was stunning, grounds well kept. Caravans very clean and spacious, brilliant entertainment. Pools were fantastic, a lovely outdoor heated pool with music that created an atmosphere like being abroad. Could not recommend Beverley holidays high enough. Made some fantastic memories.