Oli and Hannah at Black Feather Design have been been very helpful on the three purchases we have made with them, always informative and answered our questions in a timely and honest manner. We are very happy with the items we have purchased, two items in person at festivals and one online. Packaging is excellent in branded black /gold foiled velvet pocket or sturdy branded box.
great high quality products suitable for all, excellent customer service, would highly recommend to anyone
I never received this item after they had already sent it out too late for the intended birthday recipient despite their stated shipping time. Emailed to ask where it was and still no reply.
Absolutely amazing quality and design. The price is incredible value. I have bracelets from many supposed higher end brands and the quality is just as good if not better. My new favourite designer. Thank you.
Great service, ordered the wrong size, changed the style for a bigger one and everything refunded fine
I purchased some articles for my grandaughter and I am sure she will be thrilled, very nice productd and very well presented in a black bag with black tissue paper in a box. Makes for a good gift
I ordered a ring, which has arrived, and it is absolutely fabulous. It is a spinner and does not get stuck/has a very smooth rotation. Originally, I had actually ordered the ring to the wrong address, and the person who was sorting this out had so much patience and was extremely helpful with getting my ring to me. This was accompanied by a general friendliness in the responses I received.๐๐
My second purchase from this company. I am very pleased. The item again was awesome. Looks great in person. I bought the larger size. Very nice skull detail and length of chain.
Beautiful product and excellent customer service, totally recommend
Very well made, quality product! It's unique which is what I was after. I'll definitely be ordering more in the future!!!
Great designs constant updates on the delivery
Perfect, just what I was looking for
Superb piece of jewellery I am definitely adding more pieces to my collection
My bracelet turned up quickly..looked just like the images on the Web site and is comfortable to wear.
Amazing service and Amazing jewellery. My order disappeared from delivery company but customer service was excellent they sent replacement with different company which arrived the next day for valentines. The ring was beautifully packaged and is excellent quality. I shall be purchasing more as my husband was over the moon with it.
Delivery took foreverโฆ not sure why and no communication whilst I waited. It meant I missed my sons birthday so will send back. Ring is exactly how I anticipated so 3 stars is fair.
They were very helpful with advice , and great service quick delivery. My girlfriend is very very happy ๐
Really lovely ring, my friend was absolutely chuffed with the gift. Communication about the order was clear and fast. Would definitely order again from black feather
Good product, quick delivery, good communication.
Mr Johnston
Apr 15,2023Took almost a week to dispatch the ring, Oli was extremely slow to answer emails, I returned the ring because it was too large in sheer size even though it fitted my finger. Returned ring was delivered and it took over a week for Oli to issue my refund. Very very very poor service!