Fantastic and friendly service which is why I’ve bought another battery for the other car I’m working on. Highly Recommended!!
One of the best companies I have dealt with 5* service, Ordered 4:00PM Tues delivered 9:00 AM Weds, Dealt with a guy called Callum top man very knowledgeable. Thankyou BMS and a big thankyou to Callum
I have bought batteries from BMS a number of times in the past, I have also recommended them to friends who have also bought from them, always keen prices and friendly efficient service.
Outstanding prices, fast delivery and amazing customer service. I had a few queries and problems to sort out, which was my own fault, yet Callum went over and beyond to help me out on multiple occasions. They genuinely to go over and beyond to provide the best service.
I've always used battery megastore for all my car batteries and spoke to jake about a car battery for my daughter's vw up and he was very friendly and helpful & knowledgeable on all the company products great job jake. Regards M Hatherill
I found that with the great co-operation from Callum to resolve a small problem that had been encountered with the order, the resulting outcome was pretty much stress free. Thanks Callum
Great price, superb packaging and even better delivery!
Unfortunately the vehicle identifier found the wrong battery for my car. Callum very quickly resolved the situation sending the courier to collect that battery the next day and at the same time sorting the correct one I needed. All resolved in a couple of days. He was very kind, friendly and helpful in spite of being extremely busy at the time. Thank you Callum. I have purchased from BMS on several occasions now and have always found a very helpful, friendly and knowledgeable voice on the phone- important to me as I know very little about vehicle parts. Thank you very much Rose Owens
I have been trying to buy a battery for my car all afternoon, there was only Callum who had the time and patience with me. He's been really helpful and has gone above and beyond. Thank you Callum, you're a star ⭐
Way beyond normal service levels! Ordered a battery late afternoon and the right battery arrived in Devon by 2.30 the next day (today) brilliant service. I can't remember the name of the guy in technical who walked my oreder through. If it was Connor then fabulous, if it wasn't I an sure you know who you were. Thanks again John
Had a faulty battery, which was still within warranty. I called BMS technologies Limited and after following the returns process they replaced my battery and got me back on the road within a couple of days. Excellent service would highly recommend.
I recently had the pleasure of working with Jake to replace my faulty battery under warranty, just shy of the three-year mark. While the process with BMS isn't the smoothest, Jake's exceptional customer service made all the difference. He transformed a tedious task into a seamless experience, instilling confidence and easing any tension. Kudos to Jake—some qualities can't be taught; you either have them or you don't!
Having recently purchased a battery from this company via a well known online outlet I needed some further support regarding the delivery of my item, I got in touch with them and within minutes received an email from Callum who immediately addressed the matter, no issues, no complications and in a matter of minutes. This level of prompt service is rare these days.
Ordered a battery from their selection for the vehicle. Unfortunately the battery was too large to fit. Contacted Customer services and spoke to Jake. Extremely helpful and correct battery identified and delivered by APC 3 days later after paying price difference. Would have been 5 stars but for misleading fit recommendation. Have used previously with no problems and will certainly use again.
Placed my order for a car battery via their website 3pm on 03/03, received order confirmation and payment taken, 2pm on 06/03 still no battery received, phoned customer services who said there was no record of my order which was very odd considering I'd had confirmation and an order complete email, Connor asked me to email the order confirmation which I did and he would chase it up with the accounts team, 11am on 07/03 still heard nothing, phoned back up, all the retail people were busy apparently but Craig from trade said he would get Connor to contact me, 45 mins later received an email saying he was chasing it up internally, had enough by this point, requested cancellation and a refund. How my order can magically disappear I don't know, there was no urgency from Connor to sort this out or even a sorry for the inconvenience, all I wanted was my battery and for it to be delivered on time. Won't be using you again.
Victoria was very cheerful and helpful on the telephone. Choice of batteries was good for my car and easy to order. Arrived next day as stated. Very good service throughout. Thank you.
Best price at the time of searching the Internet, easy to order on the BMS website. I had one issue - as I ordered on the weekend I was aware that the service was Monday to Friday for delivery so was expecting a confirmation email from them on the following Monday, when I didn't receive it I gave them a call to query, my call was handled by Jake who assured me that he would have my issue investigated and within no time I received an email from them with confirmation and copy of the invoice (first class service) the battery was sent out for delivery on the Tuesday.
fantastic service, great website, and staff are very polite i would recommend them for all battery requirements
Recently bought a battery on ebay from these guys. Great service,excellent value. My request for an invoice was dealt with efficiently by Victoria. I thoroughly recommend this uk based company
George Malone
Apr 04,2025nice website, accurate description, good price and good communications advising delivery. there was an issue with the packaging in that it had been cut open in transit. The goods were undamaged and entirely there. Fed that back to BMS with a couple of pics and they responded with a thank you and will take it up with the courier service. Overall pleased with my purchase.