Not only do we offer simple, stress-free book printing, but we also make it the most personable service available. We want you to enjoy the printing experience all the way through and have you leave us happy and pleased with your amazing work in print!
Great service,always kept in the loop would highly recommend anyone using this company ,special mention to Caroline
Great communication and great product
Very good information I knew exactly what to expect when my book arrived
Friendly group Willing to listen Happy to amend or alter or add without grumpy reponse Easy to talk to Excellent and speedy result
Friendly and coertious communication. Willingness to do an initial review to see if it was suitable for publishing. Being informed of progress during the publishing process. The quality of the final books. I had many complements.
Easy , Fair , happy with my first order
Great service and the quality of the printed books was higher than expected!
Good customer service and a will to get the product right and out before the deadline which in my case was vital. Thanks to Chrystal and Jo for putting up with my many alterations and changes. Hope to use you again in the future but with an understanding that I need to map out the whole project and design. You replicated every part of my design including faithful colours which was excellent. The online proof was very good and I would not need a hard copy proof next time to check the quality. Only one niggle that I would have liked the option to mix gloss pages in with the flat pages so that the photographs showed with a better finish. I would have happily paid for that option but apparently that is not possible? Having said that, they were very well produced and I had no issue with the quality at all. Communication between Chrystal and the design team seemed to go awry sometimes meaning that the project slipped by a few weeks overall. Thank you again to the whole team though for a good job. Look forward to my next project with you. Kind regards Adrian Slack
I was a novice publishing a book for the first time and the team were really helpful and the book looks fantastic!
Very impressive service and price! A little long to wait for the final product but it is clearly stated on the website but i was just impatient to see the final product. Good communication and definitely recommend.
A brilliant company.. so totally professional yet so friendly. If only more companies were like this. The small book they put together for us exceeded our expectations. Thank you.
Despite having placed similar orders many times in the past, when regardless of other options, covers were always printed full colour, our latest order was printed with black and white covers. Apparently this is because self-cover booklets are printed throughout in either full colour or black and white, you can't have black and white inside pages and a full colour cover. It doesn't say this anywhere during the quote process, and it is unclear whether reprints of existing jobs will be printed under the original spec or the new spec, in which case everything will have to be started again as new jobs (which is more expensive). This makes me seriously question if this company is a reliable partner going forward. I'm still waiting for a response from the company to my query.
I found the staff were excellent from my first contact with Natalie right to the finish nothing was too much trouble for the company. The quality was excellent and a tight delivery schedule Was met. Many thanks .
The personal support and attention given by Laura, the lady who dealt with my project from start to finish. She is always willing to answer questions and replies promptly to emails. She goes the extra mile in making sure her customers are looked after. The quality of the printing is excellent.
Fantastic service, support and help right through the process - nothing too much trouble. From getting the quote, making changes and requoting through to print and delivery all A* . Would 110% recommend to anyone wanting to self publish.
Fantastic service for printing thesis. The team were so responsive and considerate of my needs. I was printing a scientific PhD thesis and the team worked on multiple proofs until i was happy. Would highly recommend!
Excellent service, though the ordering experience could be improved. Customer support was very helpful and responsive, and the quality of the books was very good (especially considering they were around 50% cheaper than other printers) Placing the order was a little troublesome as you can only upload 5 files at a time (I had 76 files), and there is little or no information on what they need for the back cover and spine (one image for the layout, or individual files? What dims?) I took a guess and what I sent them worked. Delivered on time, though the lead time of 7-10 working days from proof approval is longer than most. I elected for the online proof as there wasn't time to get a physical proof. It was relatively accurate but they could give a better idea of how much page is lost to the binding (luckily I allowed enough space but the online proof was no help). This would have been a 5 star review if the ordering process were easier and the online proof was more accurate.
Very good quality!
Provided an excellent service from start to end; final book just as wanted
Mike
Oct 11,2023Always helpful & accommodating. Always a quality product.