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BOPF | Business of Preloved Fashion

4.5 (126 Reviews)

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BOPF stands for “business of preloved fashion.” We’re an online platform on a mission to empower consignors and buyers to extend the lifecycle of luxury fashion goods.

We’re here to connect those who would like to sell preloved luxury fashion products with those looking to buy luxury products that have a story to tell. In other words, we’re here to connect tastemakers with fellow tastemakers. Each product that you see on the BOPF platform has been carefully selected to ensure that apart from being quality, it meets our meticulously outlined authenticity guidelines. We also strive to make sure that sellers and buyers of preloved fashion get the customer experience they deserve

Reviews 126

4.5

Out of 5.0

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Sara O
Mar 21,2023

Excellent service, I am new to BOPF & their customer service has been really really great, they've been so helpful and answered all my questions/concerns. Definitely coming back to buy from them.

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Shane
Mar 20,2023

Canceled my order supposedly because item was never for sale, paid for in a usd account and charged doubled aed fee by bank to me. Emailed customer service and they told me no you didn't get charged lol. I have proof and they said lies and then stopped responding. Don't waste your time with this company only every issues with them!

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Maxym Savchenko
Mar 20,2023

Fast, reliable, top service

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Jet
Mar 19,2023

The product is exactly as described no issue there. However, it was delivered without any packaging not even in a plastic bag! The LV bag pouch fabric cover arrived dirty with black marks on it. It was very shocking to have something delivered not even protected with the minimum paper wrap or plastic bag. Updated review: After posting my review I received a call from The Bopf and the lady (I didn’t get her name) profusely apologized and asked for pics if it was not too much trouble. I sent the photos and she agreed the shipping dropped the ball on that one and apologiezed some more. She offered to have the dust bag collected and dry cleaned. It will be collected tomorrow. I did appreciate how quick they were to respond and the fact that they take full responsibility. They have a great customer service and are very quick to respond, well done! They definitely deserve a 5 stars rating. I will purchase from them again in the future. Thank you.

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Client
Mar 19,2023

Very great website. Express delivery, great items and customer service. Highly recommended

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Tam
Mar 12,2023

this website is a 10

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linda kezouali
Mar 11,2023

I really appreciated the customer service . They managed to get me the pair I wanted in my size .

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Emma
Mar 10,2023

Good. No complains

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Aicha
Mar 05,2023

Hands down best experience when comparing to other pre loved luxury brands in Dubai and beyond. Fast, professional and a seamless customer experience. The selection and quality of items available is also top level. Love, love, love! Definitely will be a repeat customer.

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Roula
Mar 04,2023

⛔️Not as described at all! Condition of item is 1/10. Expect the pictures to be very different from what you will receive….then someone at BOPF I spoke with online assured me I could send it back and then never provided me with any further help and stopped answering my questions about the return….unfortunate.

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Marcella R.
Feb 23,2023

I was a bit angry that I had to pay an extra 148 euros, it’s a second hand dress… so very stupid I had to pay a 4th of the amount on taxes… furthermore good experience. Next time don’t send as purchase, but as something someone forgot…

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Goodies
Feb 16,2023

Fraud of a company! Absolutely a horrible experience, buyers beware. There are much more professional companies in Dubai to work with. Would not recommend to anyone.

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Iris Lueck
Feb 15,2023

I was surprised about the very fast response to my questions and the OUTSTANDING friendliness. It was a perfect user experience! I can highly recommend BOPF.

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Mary Aileen Gonzales
Feb 14,2023

It was a great experience! Have always wanted to buy LV within mh means and budget! Thank you for helping me fulfilling that dream and thanks to Postpay too! The Bag is sooo clean so perfect at a lesser cost. Will always check for my next investment piece

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Ramona
Jan 22,2023

Satisfied with my purchase

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M. Smith
Jan 19,2023

I had a great experince with BOPF. They were proffessional and I recived my purchase on time. Thank you BOPF

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Jana Alsharif
Jan 15,2023

Precise fitting , good delivery , and simple packaging, quality of the product is as expected and seen on website .

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Fatima Al
Dec 07,2022

Was easy process and got my items in a good condition

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Bissan K.
Dec 06,2022

I was very much impressed with how fast they were in delivering my bag as I was leaving Dubai within 24 hours. The quality is exactly what was described on the website! Highly recommended!

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Joyce Ghorayeb
Dec 01,2022

Honestly im so glad i found ur website such a good customer service and product arrived to dubai in two days amazing quality and like the pic exactly i will defonitely be your loyal Client

+971585669311 [email protected]

Boulevard Plaza Tower 1, Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai, Dubai, UAE, 000, Dubai, AE

http://www.thebopf.com

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