Byte
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At Byte, we believe in making the inaccessible, accessible. Our oral care platform makes it easier and more affordable for all people to get the smile and confidence they’ve been dreaming about. Headquartered in Los Angeles, our nationwide network of licensed orthodontists and dentists prescribe every treatment plan of our at-home, invisible aligners, delivering fast, professional results for a fraction of the cost of traditional options. We set out to improve people's lives by helping them achieve a healthy and confident smile they are proud of.
Reviews 870
Rachel M.
Oct 21,2024I ordered my impression kit, it was delivered in under 4 business days. The kit came with video instructions, and I was provided a representative I could text and ask questions. The instructions for using the kit was very easy to follow as well as the how to videos. After doing my impressions, I put them all back in the provided box, and in the provided USPS envelope. Put them in my mailbox for a scheduled pickup that Byte had set up. I am very excited to hear back from them, and receive my trays.
Jeff
Oct 21,2024Very poor customer service. Responses were slow, unclear and often my questions just went unanswered. I asked to talk to somebody on the phone about the expected progress and in the end, the customer service rep just ghosted me. The aligners just arrived. I hope they are better than the service.
Josie Dull
Oct 21,2024My daughter is a dental assistant and was very impressed by the materials that were sent to do the impressions of my teeth. Very easy to use and send back.
customer
Oct 21,2024So far everything has been a great experience for my son. Staff is knowledgeable and very friendly. My son has just started his journey and he is excited to see the results.
willie fitts
Oct 21,2024The product was a great experience no issues .
rose koocher
Oct 21,2024My box never came !!!!
customer
Oct 21,2024Hopefully byte helps me with my teeth
belivalda melendez
Oct 21,2024amazing services and amazing care.
customer
Oct 21,2024Easy process, a little involved but easy none the less. Great results and team.
customer
Oct 21,2024I have really enjoyed on how much they updated me with the process of how things are going to work etc
camryn
Oct 21,2024Good instructions and timely delivery
Brittny Fontanez
Oct 21,2024I started Byte because they seemed more affordable than Invisalign. So I gave it a shot but a bit nervous to start the payment plan because they did not accept my insurance and I knew it was going to be a pull on my credit since I am currently building it back up. But my btye advisor was so patient in helping me understand the payment plan that I felt confident in investing in myself so my teeth have been shifting the past few years. Plus they were able to find a payment plan that works with my finances so I was very happy on that. I am actually looking forward to get my aligners and feeling my confident in my smile. Lastly my advisor was the best service and I looking forward to working with him further till my treatment is over.
Victoria Watson
Oct 21,2024I absolutely love my results. In a matter of weeks, I seen results now it’s been about two months and my gap is completely closed up. I already recommended some of my friends .
amber kramedas
Oct 20,2024I asked for a refund and cancelation less than an hour after purchase because of my insurance and there has been no cancelation and the money hasn’t been refunded.
Catherine
Oct 20,2024Process is easy to understand
khamyra markland
Oct 20,2024I sent my package to the wrong address I tried to change or cancel the order I tried to speak to customer service no one answered the virtual chat was no help so it was a waste of my $30 cause I won’t be able to use it
Royalzee 42
Oct 20,2024The customer service was good that I experienced with my advisor/specialist. He stayed communicated with me through the whole process.
makayla lewis
Oct 20,2024Didn't reply back to the 3 emails i sent them about my address?? does anyone even work here??
melissa borntreger
Oct 20,2024Super fast service. Friendly customer service. Very helpful!
sherry Daghighi
Oct 21,2024Horrible experience, it’s so unorganized