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Canadian Protein is Canada's highest quality source for protein, supplements, and nutritional supplements. We Specialize in bulk protein, bulk supplements, encapsulated products and private labeling. Our products have been sourced from the ABSOLUTE highest quality ingredients and produced by the most reputable manufacturers on the globe.
Reviews 885
Mr Francis Major
Oct 19,2024I didn't have the greatest customer service experience, but it was more due to a misunderstanding. When I got the protein powder, it was some of the best and tastiest I've had. Good company and will order again.
Joe
Aug 10,2024I initially ordered a whey protein, thinking it was the premium option, but it turned out to be a lower grade one. When I reached out to customer support, they were incredibly helpful and offered me a free return. Thanks to their excellent service, I decided to place another order for the premium whey protein and their super greens supplement. On top of that, I had 15K credits that I couldn't redeem, but the support team took care of it for me. Overall, a fantastic experience!
Baron Gonzalez
Jul 18,2024FALSE ADVERTISING ON PROMOTIONS: I’m not a first timer (with them) and again order was incomplete. In short: if you cannot (or will not provide) please do not promise. Last time was an entire bag of zinc now the black logo shaker is missing (after you guys push me on a sale of 150+) just for this item. Order # 991226 NOTE this is a “not scencial bussisness” so get it toguether or leave it alone.
Nate
May 23,2024Large price increases from Sep 2023 to May 2024 (i.e. $64.99 to $79.99, both including 20%/ off deal). Looking elsewhere now.
Ken Pro
May 13,2024Rated 2 out of 5 stars Updated Feb 27, 2021 Review removed Did not receive my order last time Did not receive my order last time. Took a chance on a Black Friday sale after a long wait (which is understandable) with that order I did. So its hit or miss.Never received credit back or products ordered from previous time before. Disappointed to say the least. One must consider the losses along with the costs to determine what savings there are or are not & determine your comfort level of risk along with also factoring in wait time for shipment to arrive, or not . Date of experience: February 27, 2021. UPDATE: May 12 2024 I have written many positive 5 star reviews, now going over old emails I notice my 2 star review was removed. Now i understand why there was no follow up or order received from Canadian Protein, only a comment stating item may have been out of stock. No, I NEVER RECEIVED MY ORDER: PERIOD. I'm not going to forget this. Canadian Protein took my money, did not deliver order, when issue brought to attention, review was flagged & removed.
Sydney Lefebvre
Mar 03,2024I put in an order for 8kg protein over two weeks ago. Super disappointed it hasn’t been even been shipped yet. I was looking forward to trying the vegan protein as it seems to have a really great ingredient list. I can’t consume beef or dairy and I have been struggling to get my required amount of dietary protein. I spoke to someone from the company in regard to this 4 days ago hoping to have my issue addressed. Either expedite my package or give me a refund. It still hasn’t bee addressed by the company, they’ve acknowledged my issue but then have done nothing about my order. They haven’t given me my money back or shipped out my product. Super poor customer service. Not impressed.
Javed Bahri
Dec 01,2023I placed an order for Grass-Fed New Zealand Whey Protein Isolate - 2 kg (4.4 lb) on Oct 22, 2023. As of the date of this review (Dec 01, 2023), I have neither received the package nor been issued a refund. I contacted their customer service, and they initiated an investigation with Canada Post. However, it has been over a month, and the investigation remains open without resolution. As a customer, I am left waiting for either a refund or the delivery of my package. This has been the most unsatisfactory customer experience I have ever encountered.
Rameen
Sep 21,2023I've been a customer for a long time with no problems, until recently when I had to deal with their customer service. It was one of the most infuriating experiences. One of the products I received was damaged and tasted absolutely disgusting. So, I returned it and asked for a refund. They to deny my refund, stating that they'd never had any issues with damaged products. And they accused me of lying just because I tasted the protein. This whole ordeal was over a few dollars! Now I'm left without my money and without the protein I bought. I will NEVER buy from them again!
Corrie J
Jul 12,2023I ordered my protein powder June 29 and am still waiting for the product to arrive. Email contact with the company tells me it was to finally arrive yesterday, but nothing. Today the product delivery update tells me product is again delayed. I am beyond frustrated.
K Whit
Jul 05,2023I used to love ordering from here and would do so every couple of months! I mean the shakes are amazing tasting and mix well! However their recent price hikes are just insane! I used to order the 2kg (4.4lbs) of Whey isolate for $75.99 (in December) now it is $119.99!! That is an almost 40% increase in 6 months!! I will not be ordering again at these new prices!
Crimp Cramp
Apr 26,2023I feel like the overall quality of Canadian Protein has been going down over the years. I've had a couple bags with their resealable mechanism broken upon arrival, changes in flavor within the same products, and now changes in their products and ingredients that go unadvertised even if you have a subscription. Soduim amount going up, scoop size going up, protein remaining the same. I've also experienced, what I'd call, apathetic responses from the customer service team. Feels more like talking to a robot that does not care about you as a customer, just there to provide answers to another number for the business. One of the lousiest customer service experiences I've ever had.
Gerard
Apr 01,2023So far my experience with Canadian Protein has been one of the worst in customer service for a long while. I order a lot online but I don't think I've dealt with any other company this non responsive and completely unconcerned about the problem at hand. I ordered a product from them that I never received, I paid for it to be sent by expedited post and it never arrived, between them and their chosen courier, after rescheduling delivery for three day in a row, the product appears to be in a completely different province from where I requested to be delivered. Their sorry excuse for "customer service" emailed me to say that I may have to wait till the 24th April while they "investigate" I ordered the product on the 22nd March!! I requested a refund and I am still yet to hear back from them nor do I have the product. They may have a good product but the service I've experienced isn't worth it, at all. The order number is #824117 Order Number and ticket number is Ticket Number: 0150440209
Tamim J
Feb 13,2023I want to give them a perfect score but I also want to provide one criticism. Shipping is fast, the rewards are... almost fair, the process from ordering to delivery is very clear cut and user friendly. Their products are great. I just wish their bags were a higher quality. Buying citrulline malate is for example a bit of a headache because the contents are a sponge for humidity, and it sticks to the seal, or the seal breaks, and now your citrulline malate is a humid, sticky, clumpy mess. I have tried switching to mason jars, but that once broke... I wish Canadian Protein just practiced some discretion on what items are suitable to be in bags, and what would be better suited in a plastic jar.
Tim L
Feb 12,2023My hair stylist was into bodybuilding for years, even as I have been. I see him about every month for a haircut, and since the last time I've seen him, I couldn't hardly believe his transformation after starting on Canadian Protein. In a months time, he gained so much size to his arms and shoulders I was amazed and immediately placed an ordered for myself in Chocolate Milkshake which was really good. But my results were even better! Not disappointed at all and I will continue to use it. Excellent product!
M Sam
Jan 22,2023Pros: Smells amazing and tastes good; I ordered whey concentrate in 2019, double chocolate - it tasted bad, very chalky and the zip lock broke easily. I ordered economy whey in 2023, and to my surprise, taste is significantly better than in 2019. Not sure if something changed in their ingredients, but no complaints taste wise. Fast shipping, ordered arrived in 2-3 days. If you can take advantage of discounts, this is probably the cheapest per serving protein in Canada. Cons: Upon reviewing the 3rd party test results, it turns out my batch has only 19g (64%) instead of 21g protein per serving. It sounds trivial but there are products of equal or better quality that are cheaper than this for per gram of protein if 19g is what you get in a serving. Would prefer if company used jars instead of plastic zip bags, they cost peanuts to buy in bulk and provide a much more convenient experience.
Marcin Chmura
Jan 04,2023Order nr 777210. Such a poor customer service, don't reccomend that company to anyone. First of all I've ordered some proteins from their website a month before I was leaving the country hoping I'll get it and take it with me. I've been waiting for my order for almost 3 weeks. They told me there's some issues with delivery truck and they are shipping my order again. I contacted them and told them I want to cancel my order because I'm not gonna be in Canada when it's deliver because in a week I'm going home and the plan was to take it with me. They ignored my request and shipped it anyway giving me hard times to deal with that when I was not in Canada anymore. It's finally been delivered after 4 weeks of waiting. It's a second time now with no responds I'm trying to contact them to receive the return shipping label cause I don't want it anymore. There is an option to request for a return shipping label through their website but because I've been waiting for my order for almost a month it says I passed out the 14 days return window time. Don't recommend that company.
Sylvain Henault
Oct 19,2022J ai commandé le 2 octobre dernier tout était parfait bon prix bon service oups 2 semaine après ils ont passé une commande sur ma carte crédit sans mon autorisation une chance j avait pay pal ça m'a quand même coûté 9 dollars frais de canada proteine moi c est terminé avec cette compagnie
David Goetz
Aug 30,2022They screwed up my address. I've ordered from them before no problems. they decided to keep the shipping money. bad customer service. typical blame the customer, so they can save their own money from their own mistakes or Canada posts mistakes. looks like ill be going somewhere else from now on
Shawn
May 25,2022I have purchased protein here a few times always been great product and service. Then this last bag I made a shake and found it had a chemical or weird taste I thought nothing of it cause it said new and improved flavour. Shortly after my stomach felt sick. I reach out and told them somethings not right here and told a test will be done and back to me in 24 hrs. It’s been a week and there ignoring my emails and text messages. Not impressed with customer service and the protein I have received as I sit here in the DARK.
Francis Butty
Jan 23,2025Been sending clients to Canadian Protein for years and they have always delivered. Simply cannot get higher quality for the money. And 5 star customer service if you ever happen to need them. The premium isolates are a highlight but the bulk omegas and greens are staples as well. Don't hesitate