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Affordable finance at your fingertips
Reviews 711
customerlorraine
Mar 12,2024Fantastic customer services highly recommended
Celia Smith
Mar 09,2024The whole process went very smoothly. It’s a shame that despite being promised on several occasions I could have the car today, that it turns out the car isn’t actually ready..
Willie Stone
Mar 08,2024First of all I want to thank Pedro for his outstanding work he done to help me get the car I was looking at. His work is very must appreciate. To be able to pick a car and sit back as the rest of the work is done for you is a good reason for going with 365 Car loans. Once again thank you.
surya vamshi
Mar 08,2024Outstanding Assistance Purchased a Brown BMW X4 SE; it performs beautifully and is highly recommended for anyone searching for a used car with confidence. The customer service team, particularly Pedro, was excellent in answering any concerns I had about the car.
Yavor Velinov
Mar 08,2024Fantastic service! Lightning-fast and incredibly efficient. Pedro, my account manager, was an absolute pleasure to work with - friendly, accommodating, and made the entire process seamless. Couldn't recommend carloans 365 enough!
Lucian Bilba
Mar 07,2024Overall had a great experience, the representative who got in touch (Yasir) had a 10+ charisma, very experienced and patient, I felt secure and very happy with the purchase.
Bryan
Mar 07,2024Such amazing service. And constantly making sure you are happy with everything. Cameron was the person I spoke with and he was literally phenomenal. Thanks to him I was able to get my dream car.
Consumer
Mar 07,2024Great service
Lee
Mar 07,2024I had a friendly staff member named Dante who went above and beyond to help me get the car I wanted. Great customer service an very helpful with any problems or questions that I had I would highly recommend this company an the staff that work there. Thanks again really appreciate your help finding my new car.
Keith Butters
Mar 06,2024Yasir has gone out of his way and been very patient in getting all the information so we could proceed to purchasing our new car, nothing was too trouble even though I kept changing the goalposts well done for your hard work
Paul Murphy
Mar 06,2024Went into this not knowing what car I wanted. And very dubious, however after being passed to Elliot the accounts manager, my fears were eased. I must of gone back and forth between cars 100 times, Elliot was patient and gave great advice, what I like the most, the whole way from start to finish was not pushy, some brokers just push, so massive thank you too carloans 365, would highly recommend.
Tanya
Mar 05,2024An excellent experience with this company! Haydn was there every step of the way! It wasn’t easy deciding on a car and then me turning it down ones the finance was already in place! He managed to get the new one sorted quickly , answered every query I had and did an amazing job! He’s an asset to your company.
C…
Mar 05,2024Amazing service, was a bit worried after reading a few bad reviews. So simple and straightforward to deal with, highly recommend.
Ian.
Mar 04,2024Excellent service and straightforward process. Had the same account manager, Cameron from start to finish who dealt with everything and was great. Would recommend if you are looking for stress free, professional service.
t t
Mar 03,2024Sales representative was so good, managed to get a car with lower mileage and reliable car@Pedro
Irene Asamoah
Mar 03,2024Carloans 360 finance my car and they gave me 14days warranty after 2days receiving the car I was not interested in the car I called them and complained to them but nothing has been done.I keep calling and they keep ignoring my calls and emails. Spoken to their complaint team but nothing has been done even though the gave me 14days distance buying free returns explained according to their policies
Amanda
Mar 02,2024*Updated as it had escaped my notice that they’d applied to have my HONEST personal account of my lived experience removed* I named a member of staff, my bad. My review stands as a truthful account of my experience with this company. I fight on. Updated again as the response from them is factually incorrect. IT WAS NEVER RESOLVED AND REMAINS WITH THE OMBUDSMAN AND IF UNSUCCESSFUL WILL GO TO COURT Use this company at your peril.I made an application and sourced a car, they told me they had no agreement with the garage and found me an alternative. I drove the car home and was alarmed to see blue smoke emitting from the exhaust. The car was promised with full service history, it has none. The documentation contained a warrantly dated a few weeks earlier in another name. I called the lady who advised she returned the vehicle due to a turbo issue and a major oil leak.I reported on the same day 28th Jan 2023. I then battled constantly to make them collect the vehchle. It was rejected. I had a diagnostics done which revealed turbo failure and numerous other issues. I agreed with CAR365 that it could be repaired but only returned to me with a full AA safety insection. This was agreed over the phone by NAME REMOVED SO THEY CANT FLAG THIS REVIEW FOR REMOVAL The car was then returned without my permission with NO inspection and a subsequent email telling me my complaint was now closed without me agreeing that I was satisfied with receiving the car back. I am now taking legal action. Be warned, the dealerships they use are unscrupulous and you will find yourself owing thousands for a car you cannot use and not fit for purpose. Your credit file will also have a derogatory remark added. I have had the vehicle for 6 months and been unable to use it as it is a death trap. I will be going to the small claims court for compensation and refuse to pay the finance which is the only way to ensure the dangerous vehicle is returned to the dealership. Do not believe the 5* reviews here. I strongly believe they are not verified
John Gaines
Mar 02,2024Absolutely BRILL, BRILL, BRILL, Cam Brittan is the man! He is so polite, he found me a car, called the garage when I was still on the phone to do a deal with them and reserve straight away, first one didn't work out cos of the garage, but over next couple of days we found the absolute best car for me, wife, toddler and baby, Honda Crv, 70k, real clean, full service receipts, and from a brilliant garage that he dealt with lots of times, I have a fault scanner and when plugged in could not find any problems past or present, when Cam says the garage is a good one, he means it! Like the other reviews he does go out of his way and the extra effort, absolutely fantastic, deal with Cam ok, he will get you the best with lowest deposit, monthly payments etc, awe awe awesome!!!
Darrian Peace-Davis
Mar 02,2024Sian and 365 were superb from the first moment of contact. A really people’s company with understanding, care and patience, I am thrilled to bits with the service. Thank you so much, and special mention to Sian, she really took her time with me x
Statham House, Talbot Road, M32 0FP, Manchester, GB
https://www.carloans365.com/apply/
Alan Mack
Mar 12,2024Thank you for everything