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At Chicago Steak Company, we are dedicated to bringing you World Class customer service and high quality gourmet foods.
Reviews 717
Mo
Dec 03,2024My family loved everything we ordered! I mistakenly entered my old address for delivery and customer service was so kind and helpful, they were able to get everything sorted and get everything delivered right on time, thanks, Ayesha! we will definitely be ordering again in the future.
Cat
Oct 27,2024I just received a sampler box. I was disappointed in having such a hard time tracking it. The website shows I have never placed an order, but I ate a small sirloin last night. Thank God for UPS tracking. The meat was tender enough, but way over seasoned. Be aware that all of the meat I received is on the small thin side. Even the ribeye and chicken breasts are extremely small. Most likely will not order from them again.
Juan Pacheco
Oct 04,2024I placed an order on 09/19/24. The meats were supposed to be delivered on 09/26/24. Unfortunately, the box arrived the following day on 09/27/24 without a shred of ice and the meats were kind of warm. I never received a confirmation of my order nor a tracking number. I contacted customer service and after speaking with Angel they offered me a full refund of my order. It's been a week and I'm still waiting, they never respond to my emails. They should keep in mind that UPS trucks are not refrigerated and if it's 80 degrees outside, in the truck is at least 100 degrees. It's an oven. I've had to dispute the charges with my bank. Their unwillingness and lack of response to resolve the problem shifting blame to UPS, only demonstrates a company with an unworthy and dubious reputation. I will continue waiting for my refund and at least I hope they have the courtesy to answer.
Carol D Williams
Sep 19,2024I was wondering why my steaks were shipped from Costco. This was my first time ordering & they arrived today from Costco. Will see how they turn out.. But would like an answer to my question please.. PS: Tried the bourbon/pepper sirloins. Too spicy for my taste. (Couldn’t taste the meat because the marinade was so overwhelming). Ribbon of gristle running thru it, otherwise tender.
Michelle Wittenberger
Jul 14,2024The company did not provide the promotional steaks offered as it was pre-tax not post tax min purchase. Unclear and unable to resolve complaint. The chicken was dry. The food was overpriced in general for what it was.
be right
Jan 31,2024Never Disappointed. Far better quality than retail grocery meat products. Steaks are outstanding and the hot dogs are always a big favorite with guests. Can't wait for grilling season! And the shipping with packing tape has never been a problem.
CHRIS
Nov 07,2023Everything great & tasty. Super satisfied.
James Johnston
Sep 14,2023Steaks were excellent. Perfect packaging. Loved that I was able to coordinate a specific delivery date at the time of purchase. We'll be back for sure!
Gregory Clor
Sep 09,2023I got the 12 oz dry aged ribeyes. They came quickly, still frozen solid. No worries there. The taste and quality were excellent. Overall a great experience. The only negative is the price - I have since found dry aged USDA Prime ribeyes at my local grocery store for about half the price.
Richard Nowak
Sep 05,2023Great steaks!! Timely shipping.
Holly DeSantis
Sep 04,2023My son turned 40 in August. He is someone who has everything so I was racking my brain, trying to think of something special to get him for his birthday. It was getting to be last minute when I remembered that he loves steak. I ordered prime, dry aged ribeyes and had them delivered to his home. The ordering process was easy. The steaks arrived the day before his birthday. He was thrilled with the steaks.
Glen Stevenson
Sep 03,2023We received the steak and the roast frozen solid. We served the steak and the roast a few days later. The steak was tender and flavorful. The roast was excellent, and I received multiple complements on the tenderness of the roast.
Nef
Sep 01,2023Everything was just great!!!!. Love the steaks. Tender and juicy. Gave some to my brother and he loved it. He told me next time I buy some, to let him know so He can pitch in. Great work guys, keep it up!!!
Jeannette Kocsis
Aug 30,2023Packaging was great, everything was frozen solid, although I wish you would not use styrofoam containers as they are hard to dispose of. My order was complete, nothing missing, nice change from your competitors. Now the good stuff! The steak was phenomenal. Juicy, tender and of just the right size. It’s wonderful to taste real steak again. So much better that other companies I have tried,
JCL
Aug 30,2023The package arrived exactly as stated when ordered. Every thing was packaged and fully frozen with the dry ice and styrofoam packaging. I haven't had a chance to try anything yet but every thing looks great.
James Antal
Aug 29,2023I have tried a few online steak companies. All of them are better than what you get at the local grocery chain or CostCo. There is Omaha - Very Good. Kansas City - Better. And then Chicago - Simply the Best! The Filet Mignon and the New York Strip were excellent! And, you will not get bombarded with daily emails like Omaha does. Thanks. Chicago folks.
Frank Longhitano
Aug 14,2023Great Steaks!!
Kathleen Johnston
Aug 11,2023Beautifully packaged, arrived with dry ice and arrived date as was promised. Hamburgers are amazing!! We brought 48 burgers to last us all summer long. I would definitely recommend!!!!
Jeff
Aug 10,2023I have shopped at several online meat retailers and Chicago Steak Company is superior in quality, service and speed of delivery. I will not order from anyone else!
Amy
Dec 03,2024I ordered chicago's best seller box for my husband for his birthday and they were a hit with the whole family. he loved the ribeyes but my favorite was the filet mignons. everything came out so tender and delicious on the grill. we got the turtle cheesecake too and wow i would order again just for the cheescake it was soooo good!