CiGen have supported us right from the beginning of our automation journey. They have been professional, capable and friendly, especially in the early stages as we struggled to establish ourselves and lent on CiGen very heavily. In recent times we have become largely self-sufficient (which is not a bad thing). Perhaps what might have elevated the service even further would be some additional guidance around how to establish a robust RPA CoE. I would have no hesitation in recommending CiGen as an automation implementation partner for potential customers.
CiGen have been a key part of the automation journey at Equity Trustees. Thankful to CiGen for guiding us through the initially tricky and constantly moving landscape of Robotics Process Automation. CiGen have been instrumental in cutting through the noise and in helping us deliver real value to business in a relatively short time span.
Excellent Customer Support and Service Leigh and the team were extremely supportive in helping direct and setup our RPA capability. The team at Cigen went over and beyond to support and deliver our Proof of Concept (POC) and help maintain and improve our process delivered in the POC. A true partnership exists when you engage Cigen. They really do keep their customers' best interests front of mind.
CiGen provides great support for our UiPath journey at NZME.
Rachel M
Sep 01,2020Great level of customer service, always willing to address questions or issues as soon as possible. Solution met our very specific requirements!