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Family-owned and operated since 1927, Coconis Furniture & Mattress 1st has been southeastern Ohio's favorite home furnishings retailer. We are hometown proud and dedicated to the communities we serve.
Reviews 282
Hillary
Mar 29,2018Everything was wonderful! Lisa is always a pleasure to work with! I recommend her very much!! Delivery guys were friendly and professional. They did a wonderful job!
Becky and Raymond
Mar 28,2018Its sad that you only give Vets a 2% discount that's a slap in the face of Veterans all over
Jim Mayercak
Mar 28,2018The price discount was good. The delivery folks were prompt, professional, careful and friendly. The salesman was a little scattered. When we called the main store because we did not get a call back confirming that our mattress came in the lady was rather "short" with my wife and then did the same to me later. She sort of hung up on my me as well. THAT I did NOT appreciate at all. We have purchased a lot of furniture from your store and that behavior on the phone may change our shopping location.
James & Ruth
Mar 23,2018HARRY WAS VERY HELPFUL AND WAS ABLE TOANSWER OUR QUESTIONS AND GET THE BEST DEAL. MY HUSBAND HAS DIFFICULTY WALKING AND APPRECIATED THE LITTLE SCOOTER THAT WAS AVAILABLE.
Donald & Kathy
Mar 22,2018Dave Carter was the sales associate who helped us and he was very helpful and friendly. The next time we go there we will look him up so that he can help us again. Thanks Dave.
Denver & Cheryl
Mar 22,2018Initially we just stopped in to browse around however, we ended up leaving with having purchased living room furniture! Excited to have it delivered and can't wait until it arrives.
Michelle
Mar 21,2018This is the only place we will buy our furniture from. Even though the usual person who helps us was off this time, the gentleman who helped us this time was just as helpful and friendly too!
Ron & Karen
Mar 21,2018Staff were very helpful but not pushy. My favorite furniture store.
Lori
Mar 21,2018Great store!
Bill Kuhlwein
Mar 21,2018Sales person was really helpful in finding just what we wanted. She was friendly and put us a ease. No high pressure sales.
J of Zanesville
Mar 16,2018I would recommend Anita as your sales representative. Helping you to find the right color, size and style. This was over months of visits with no pressure from Anita. I am very satisfied with the three rooms I completed. When the furniture was delivered, Pete and Justin were polite and seemed like they enjoyed their job. They worked well together. They explained details of the furniture and made sure that I was completely satisfied with the placement of the furnture.
Sarah
Mar 16,2018Always love the customer service and the quality of their products!
David
Mar 15,2018Overall good service. The delivery service called when they said they would but when my wife answered the phone, there was noone on the other end of the phone. The delivery man said there should have been at least an automated message. In the end, The item was delivered within the 2 hour window of time selected.
Danni & Tom
Mar 15,2018Extremely helpful had a problem though when ordering a certain material for a couch however sales person caught it quickly and already had out new samples and or original patterns by the time we walked back in and within 10mins we were walking back out and problem solved. Great laid back but helpful service no one is pushy and everyone seems very knowledgeable and friendly. I’d recommend this company to any one and will for sure shop here again. Also extremely good pricing and financing as compared to competitors
Aaron C.
Mar 15,2018Our sales person was not pushy, but very helpful. When we had questions about the material an knowledge of the furniture. She went over an above helping us find a couch an chair for our new home. We were quite picky w/ our choice of material due to our 80lb. Fur shedder, an she was there for all the no, I don't think that will work. . . . . . . . Until we found the perfect material. Thanks ! ! !
Spike
Mar 14,2018Our experience was a very good one, as all the other times we have dealt with Coconis. Anita Bell was the associate that helped us & she went above & beyond to get our piece for us from the Newark store. We are pleased with the piece & will continue to purchase furniture from here.
Larry & Stacy
Mar 09,2018Customer service was fine. Prices on high side. But where im truely disappointed is the time it takes to reecieve it. 2 weeks. You dont have to wait 2 weeks for anything now days. And i know of some are that are waiting 3 weeks plus. Are you kidding me ? I drop almost 5 grand on furniture i shouldnt have to wait but a few days for the stuff not in stock.
Krystal
Mar 08,2018Our sale associate was very helpful and answered all our questions, We will do business again
Keith & Mary
Mar 08,2018Lady was nice and didnot try to show us stuff we didn’t want.
Roy & Marjorie
Mar 29,2018i have bought a lot of things one time i had something go wrong they came and fixed it right away