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Reviews 21
Siva and Katie
Dec 16,2024Great service from experienced and conscientious team. Able to help understand complex network issues, and solve problem causing least inconvenience. Thank you
Mathew Murray
Aug 09,2024Installed our starlink and mesh system and it's been excellent and trouble free for 11 months now, would recommend 100%
Woods
Aug 08,2024What can I say what a helpful person that Russ is and the team members that helped too, setting up our account. Nothing was too much for anyone, any questions were answered very quickly or they got back to you quick too. I can’t praise them enough “10 Stars”all the way Thank you
Kevin Forbes
Aug 07,2024Fantastic service. Instaled a gen 3 starlink to my motorhome. Travelled to Aberdeen for the install and completed it in half a day. Now got super fast internet anywhere i go and it works a dream! Couldn’t be happier.
JACK KAY
Apr 20,2024I called Com-Tel last week regarding a Starlink installation. Seriously knowledgeable, made the whole thing very easy, installation was painless and we got fab speeds of 250MBS within an hour. I also now use them for this incredible phone system for remote homeworkers which really is ground breaking for me. Would recommend as trustworthy, professional and simply first class. Best Jack @needthatcruise
James Cox
Oct 22,2023I was having trouble getting other sip trunk providers for a small business, but Com-Tel helped me. It was a rapid turnaround and setup. I made a slight config error but my contact, Russ, was more than willing to help, pointed out my mistake and we got everything up and running smoothly.
Personal Andy
Aug 03,2023A very professional install from Shayne for our Starlink mounted onto the gable end of the house. All cables run and clipped and the house left tidy.
S Burn
Aug 03,2023Russ gave me lots of time and explained things with courtesy and great patience. Everything is now working perfectly.
Jamie Jackson
Aug 02,2023Absolutely shocking service. We were approached via Facebook by Russel to install our Starlink internet dish on the chimney. Wanted money upfront. First installation date the installer turned up late and said he cannot do the job. Since then multiple appointments have been made and nobody turns up or excuses are made. So glad we never paid upfront. In response to the feedback from com-tel. I actually sent them a photo of the chimney prior to installation, so they were aware of the location and the installer said they forgot. and rebooked for the following weekend. Following week arrived and I had to message them to see what time they would be arriving. To be told the chimney strap had not arrived so cannot install. Shayne the installer then sent me a message to say Russ or Shayne will be in touch Monday. A new date was arranged for the 8th July. Surprise surprise nobody arrived on the day. Shayne messaged on the Monday 10th July saying sorry for the mixup he had it booked for the 15th. He can still do the 15th or the 14th. I sent a message back saying 14th is ok after 14:15 as at work. No reply until the 14th when Shayne states is tomorrow ok, Yes i said after 12pm, but will be windy. No reply until the Saturday 15th. stating wind will be a problem, can you do a day in the week. I state yes Monday Wednesday or Thursday. Guess what, not a single reply since. I have all the messages so can provide anything that is required. What a load of lies his feedback is.
Charlie Fleetford
Apr 05,2022My company has recently moved over to Com-Tel. The move from my current provider to Com-Tel could not have been easier. Russ had us up and running within a few hours, If only the big providers used the same business plan as Com-Tel, they would still have my business. So far so good with Com-Tel, more than happy with the service/package. 10/10 Russ
Shirley Burn
Feb 09,2022They have cheerfully given me a great deal of advice when needed.
Olly Michael
Feb 03,2022Brilliant service from Russ, very good price compared to other services and the service was 100% A*. Russ managed to put together a package which was taylor made for me. Russ had me up and running within a couple of hours even after getting a quote at 5pm!! Even sent instructions on how to setup the sip trunk on 3CX. Very happy Thank you again!
Simon Williams
Feb 02,2022I knew Russ from a hosting background as we used him for this, so when it came to finding an internet and VOIP provider, it was a no brainer to see what could be offered by Com-Tel. From start to finish, I was overwhelmed with the level of customer service and support that was offered. Every step of the order process Russ was there on call if I had a question, throughout installation, and using the service, again, Russ was there when I needed him. We would often get the occasional visit to check everything was working as it should and if something wasn't, that became a priority to get us back up and running. I can't recommend Com-Tel enough, their pricing is very competitive, have a variety of solutions to help most businesses and the service and support is unparalleled by any other supplier I have used in the past, and I've seen a fair few in my time. Speak to Russ, I know you will be happy with the outcome!
Broadband Shack
Feb 02,2022We were recommended Com-Tel through a partner of ours for our telephone system. Since we started we have since used Com-Tel who we have found to be extremely knowledgeable and helpful from start to finish. Com-Tel set up our office communications and call centre from start to finish, and I must say we found this hassle-free, which in these times is invaluable. We have found the service levels so exceptional, we have now partnered with Com-Tel and resell their services to our customers, which only goes to show how much we value the products and services they offer.
Wesley Hutchinson
Feb 02,2022Excellent service! Great team!
Alan Aistrup
Feb 02,2022Always prompt response to requests for updates and changes. A friendly and personal service.
Steve Marsh
Feb 02,2022Com-Tel has been very easy to deal with and Russ has been very responsive. Very happy with the service received over the last 12 months, so had no hesitation in renewing.
julian saggiorato
Feb 02,2022As we only have copper cable broadband, COM-TEL have been invaluable in providing 4G base units so that we can work and stream without any issues. Russ came out and set up the units, always quick to answer emails and I would recommend his services
Thomas Edwards
Feb 02,2022Impressed with this service...ten out of ten from me.
Portland Place, 16 Portland Street, LN5 7JX, Lincoln, GB
https://www.com-tel.co.uk
Rebecca Tillard
Jan 16,2025We were delighted with the service we received from Russ and his team. They installed Starlink and mesh system to our house and also removed all old satellites from the previous owners. Russ was really helpful in guiding us through the process and helping us understand how it all works. It is so rare to find a company with actual customer service these days and we would not hesitate to use Russ and his team again.